As big Telco up their efforts to improve real-time performance management, track slippage in KPI and manage some of its Key statutory and regulatory compliances implementation process, IT product innovation company Goose Technologies (www.goose.co.in) sensed the opportunity and started an early R&D efforts to build solutions as part for its already successful Procon suite of real-time performance solutions for some for the leading Telco’s. Goose also announced Alcatel Lucent Managed Services (ALUMS) as a customer of Procon Network Performance Management Solution.
Procon™ suite serves Telecom industry to help improve Network Performance Management (NPM). It provides fast root cause analysis of service affecting problems and full visibility of network and subscribers with a focus on subscribers, roamers, handsets, services and cells. This vendor independent and highly configurable solution uses Probe-based monitoring and has multi-technology compatibility that includes 2G, 2.5G as well as 3G making it future ready. The solution integrates seamlessly with the chosen network and planning applications. It also integrates with Google Earth/Google Maps/ Bing Maps to provide real time graphical visibility of Key Performance Indicators (KPIs) at different geographic locations. Goose also provides real time SLA management and Router Netflow Reporting for the telecom sector as part of Procon suite for Telecom Industry.
Goose expects its Procon suite for Telcos to add significant new revenue for the company as it anticipates the demand for NPM solutions from the domestic Telecom industry to grow in the coming years. Making the announcement Debasish Pattnaik, Founder & CEO of Goose Technologies said “Procon suite is designed to help telecom operators to increase operational efficiency and reduce expenses by getting the most out of their Network infrastructures through faster detection of problems. It gives our users fast and flexible access to performance data and a reliable understanding of key performance indicators such as network availability, levels of interference, dropped calls, congestion, traffic levels, grade of service, error rates and other Key Performance Indicators. “
Procon demonstrated its benefits to customers by strengthening their internal control mechanisms to enhance Key Performance Indicators (KPI) and subsequent analysis. Procon’s unique capability attracted users not only from big Telco’s but also from some of the Major IT players including the likes of Wipro.
Ramkumar Balasubramanian, General Manager - Practice & Business Development, Manage IT, Wipro Infotech said "Procon has helped us in increasing the visibility for the SLAs linked to all customers by providing real time data. With Procon's early warnings and predictive analysis, we have been able to deliver better SLA thus increasing customer satisfaction and savings on time as well as cost. We are also in process of rolling out Procon Governance Application for managing our internal audit and compliances."
Timing is everything Says Debasish, CEO of Goose Technologies the. Procon suite enables organisations to track slippages in performance indicators in real time, closing the gap between reactive and predictive, subsequently reducing their response time. It complements existing Operation Management Applications, bringing greater efficiency and transparency into the process and managing major risks.
Goose Technologies offers a faster, easier, efficient and cost-effective product solution in areas of real time performance, compliance & risk management for various industries like Telecom, Pharmaceuticals and ITES.