Blue Dart Express and DHL Express India together won several awards at the prestigious Growth Innovation and Leadership (GIL) Global 2010, Frost & Sullivan’s flagship Global Congress that was recently held in Bangalore. Designed for accelerating corporate growth and thought leadership, these awards are considered to be one of the industry’s foremost accolades in India for Logistics.
Blue Dart won the award for Best Logistics Service Provider in the Pharma segment while DHL Express won the awards for Best International Service Provider and Best Best Logistics Service Provider in the Textile segment. The Awards by Frost & Sullivan are given to companies and market participants that have made their mark in their respective industries. This could be through product innovation, creating or using new technologies, customer service, business development or competitive strategy.
The ‘Voice of the Customer Awards’ for the Logistics Industry in India was instituted by Frost & Sullivan in the year 2003. It recognizes the best companies providing logistics support to various industry verticals in the manufacturing sector and achieving ‘Excellence in Logistics’.
Accepting the two awards on behalf of DHL, R.S. Subramanian, Country Manager, DHL Express India said, “It feels great to be recognized at such a forum. These awards are testimony to the dedication and commitment of our team in India. The textile industry is a very important segment for us and we are happy to be recognized as the best in the sector. As we build on our achievements, our focus will continue to be on the customer, particularly on simplifying the customer experience and developing our capabilities in every sector to meet their growing business needs here.”
Commenting on the occasion, Anil Khanna, Managing Director, Blue Dart Express Ltd. said, “This accolade is very important for us as it is a special recognition of our efforts and focus towards the pharmaceutical vertical, where our endeavor has been to meet precise needs and requirements. We have also been introducing other sector-specific products and solutions. The Pharma segment is growing at a tremendous pace and has a great future in India. With global Pharmaceutical, Life Science & CRO companies targeting India, the opportunities and stakes are only increasing. With a potential so huge, the need is even more - the need for greater efficiencies and smarter solutions, more reach and just-in-time solutions. They need on-time deliveries at the right place in the right condition. In alignment to this, Blue Dart has lived up to the expectations of all stakeholders.”
The Frost & Sullivan Logistics Awards are based on a structured research process. The primary research conducted by Frost & Sullivan effectively collects information from logistics managers and key decision makers. A representative sample is chosen for each industry vertical which includes the industry leader and other major players. A research design is chalked out after identifying all critical parameters for each industry vertical. Logistics companies are rated by logistics managers based on usage and experience for each parameter. This also includes Perception Mapping for Brand awareness.