Firstsource Solutions Limited, a global provider of business process outsourcing (BPO) services, announced today that the company has been featured in the 6th Annual GS100 study conducted by Global Services (GS), in association with NeoGroup. Firstsource ranked among the top 100 GS100 list in two categories: Top Global BPO vendors and Top Contact Center and Customer Management Vendor.
“Firstsource’s commitment to helping clients achieve their business goals has been widely recognized by the industry,” said Matthew Vallance, Managing Director and Chief Executive Officer of Firstsource. “We at Firstsource are glad to be a part of the 2011 GS 100 list. This reinforces our effort to deliver quality services to our clients and reaffirms Firstsource as one of the leading companies in the BPO space, with a strong focus on client and operational excellence.”
Ed Nair, Editor, Global Services said, “I would like to congratulate Firstsource for their superior performance. We are pleased to include Firstsource in our list. Firstsource has always raised the bar while they deliver global BPO services to their clients along with quality processes and innovation.”
The 2011 GS100 list represents companies that demonstrate excellence in delivering BPO services globally, using matured models of service delivery; have a broad portfolio of service offerings or niche leadership and have demonstrated business excellence.