At a special function held in Mumbai, R. M. Malla, CMD, IDBI Bank, received the globally recognized BS 25999 Certificate from Shri Sandeep Das, Director-Strategy & Business Development, M/S Intertek India Pvt. Ltd., which is an international certification agency.
As a result, IDBI Bank became the first Public Sector Bank in India to receive BS 25999 Certification for its Business Continuity Management (BCM) process, for comprehensive coverage of major business & support functions. BCM involves protection of human lives and continuity of business in case of disasters.
The certification validates the robustness of BCM in IDBI Bank, in the event of disaster. It aptly demonstrates the Bank’s commitment towards enhancing customer satisfaction, quality of customer service delivery, improvement in organizational performance and regulatory compliance.