Mahindra Satyam, a leading global consulting and IT services provider, today announced the launch of "Oracle Communications Solution Engineering Centre".

The new centre developed by Mahindra Satyam and Tech Mahindra together will cater to the telco customer's ever increasing demand for different services and will offer innovative solutions to the telecommunications industry.

Tech Mahindra is a proven leader in providing high value solutions to Telecom companies and Telecom Equipment Manufacturers while Mahindra Satyam with its strong Oracle Enterprise solutions expertise is now ready to provide high value adding services to Telecom Companies and Telecom Equipment Manufacturing customers globally.

"The "Oracle Communications Solution Engineering Centre" will help us build and deliver high value integrated solutions to Telcos and Telecom Equipment Manufacturers leveraging Oracle suite of products. With the increased strength of Tech Mahindra and Mahindra Satyam's Oracle Practice at Kolkata, we are geared up to support Telcos in achieving business excellence and in expanding their business to enterprise customers." said V. Srinivasa Rao (VSR), Senior Vice President and Global Head-Oracle Practice, Mahindra Satyam.

Both the companies are investing in flexible, comprehensive and cost effective Solutions for Communication Industry. The communication sector around the world is facing challenges in optimizing operations/costs, generating revenue through enablers and improving customer centricity. The "Oracle Communications Solution Engineering Centre" will have solutions which provide ways to enhance cross channel customer experience, provide Intelligent Business Management solutions, help in Financial Modernization and generate revenue stream enablers.

Engineers in the "Oracle Communications Solution Engineering Centre" will also develop newer versions of "Oracle Wimax xPress". It is a pre-integrated solution with best of breed components developed by Mahindra Satyam & Tech Mahindra. It has re-usable set of interfaces, processes and best practices for an operator to leverage.

"Mahindra Satyam is partnering with a telecom operators to offer Oracle solutions to enterprise customers of telecom operators. This would entail monetizing the data centre and other assets of an operators to generate additional revenue and help them sell beyond standard voice and data services. We are delighted that Mahindra Satyam and Tech Mahindra partnership will help us address these areas very effectively", said Debjit Chakraborty, Assistant Vice President and Head - Oracle Communications Practice, Tech Mahindra.

Mahindra Satyam's proprietary IP - iDecisions™ built on Oracle Business Intelligence tools provides comprehensive set of readymade and tailored solutions enabling customer organization to evolve as leading players in the Business Intelligence space. This helps telecom customers to resolve their business critical problems around quality of connections, Average revenue Per User, predict customer churn, monitor usage, call resolution time, and complains by channels.