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Thomas Cook India chosen as “Specialist Tour Operator”

India Infoline News Service/ 16:01 , Dec 04, 2012

The Condé Nast Traveller Readers' Travel Awards, recognized internationally as a benchmark for excellence in travel and tourism, is widely acknowledged as the most prestigious awards in the travel industry.

Thomas Cook (India) Limited, India’s largest integrated travel and travel related financial services company, was chosen as the “Specialist Tour Operator" at the Condé Nast Traveller Readers' Travel Awards 2012, for the second consecutive year.

The Condé Nast Traveller Readers' Travel Awards, recognized internationally as a benchmark for excellence in travel and tourism, is widely acknowledged as the most prestigious awards in the travel industry. Its discerning and well travelled audience was asked to determine the finest that India has to offer, and Thomas Cook (India) Ltd was voted number one, again.

The Favourite Tour Operator award is based on the following criteria:

  • First-hand knowledge of destination
  • Flexibility of arrangements
  • Level of expertise
  • Range of accommodation
  • Reliability
  • Service/staff
  • Value for money
  • Variety of destinations offered
Madhavan Menon, Managing Director, Thomas Cook (India) Ltd said, “It is an honour to receive this prestigious award, and to be acknowledged by Condé Nast’s highly discerning and sophisticated travelers, as the best Specialist Tour Operator in India. The award is recognition of our sustained endeavours through innovation in product development and excellence in service delivery.”

He added, “At Thomas Cook India, our customer is always at the heart of every initiative, and our people strive relentlessly to ensure customer delight. Given that this was the only Tour Operator category, being voted numero-uno, and by Conde Nast’s undoubtedly demanding audience, is high praise indeed for our exceptional people.”

“With a pioneering heritage as the inventor of the world’s first package holiday (1841), we have consistently set benchmarks for the industry, and we welcome 2013 as an opportunity for us to further raise the bar.”

 



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