The announcement was made at the 23rd Annual World Travel Awards Asia and Australasia Ceremony in Danang, Vietnam on 15 October.
Etihad Airways’ Chief Executive Officer, Peter Baumgartner, expressed delight at the win, the airline’s first ever at an Asia and Australasia World Travel Awards ceremony.
“This award is a powerful endorsement of the superior quality of our Premium Lounge at Melbourne Airport and the hard work and commitment to excellence of the team.
“It attests to the competitive benchmark we have set in Melbourne and the high level of guest satisfaction with the world-class hospitality experience we deliver.
“It’s especially gratifying as it comes just months after the lounge opened in May this year and adds to the growing acclaim for our remarkable collection of premium lounges worldwide.”
The award for Australasia’s Leading Airport Lounge is one of the many the airline has received throughout 2016. Only last month, its new First Class Lounge and Spa at Abu Dhabi Airport was voted the Middle East's Leading Airport Lounge at the Middle East World Travel Awards.
Etihad Airways has a collection of 15 airport lounges worldwide. This includes the flagship First Class Lounge and Spa in Terminal 3; Premium Lounges in Terminals 1 and 3; a Premium Lounge within the unique US Customs and Border Protection facility; and a Premium Arrivals Lounge – all at Abu Dhabi Airport – plus Premium Lounges in Sydney, Frankfurt, London Heathrow, Manchester, Dublin, Paris, New York JFK, Washington D.C., and Los Angeles.
Its lounges resemble in style and ambience a luxury hotel or private members’ club. They offer guests a tranquil environment where they can relax, re-energise, dine or be entertained, while enjoying the intuitive service and hospitality for which the airline is world-renowned. In its lounges and in the air, Etihad Airways aims to provide a seamless hospitality experience with the same high levels of innovation, care, attention to detail and service delivery guests have come to expect from its people and brand.
Now in its 23rd year, the World Travel Awards celebrates excellence across key sectors of the travel and tourism industry. Votes are cast by travel industry executives and travel consumers.