Mayank Jain is an experienced hand at Snapdeal, which he joined in March 2013 as Assistant Vice President and Head of Seller services. In January 2015 he moved to the Supply Chain Management team as Vice President. He has played a pivotal role in building seller experience and driving seller connect for Snapdeal’s 300,000 strong seller base. As Vice President in the supply chain management division, Mayank was responsible for building the entire gamut of supply chain and logistics services, while driving operational efficiencies.
Congratulating Mayank on his new role, Jayant Sood, Chief Customer Experience Office, Snapdeal said, “Over the last few years of his tenure at Snapdeal, Mayank has played a pivotal role in building seller services and strengthening logistics functions at Snapdeal. We are confident that in his new role, he will bring a sharper focus to enhancing delivery experiences, as we target 20 million daily transacting users on our platform by 2020. We thank Ashish for his role in guiding our operations function to industry-best standards and wish him well for his future endeavors.”
Speaking about his appointment, Mayank Jain said, “At Snapdeal, we are on a mission together to build India’s most reliable and frictionless digital commerce ecosystem. Today, Snapdeal deliveries are the fastest in the market, and we also have the best returns and refunds experience. Along with my team, I am committed to further fueling Snapdeal’s growth by constant innovation and setting new industry benchmarks in driving a great customer experience.”
Mayank is a seasoned industry professional with prior stints at ITC, Urban Touch Fashion and You and an entrepreneurial journey as well. Mayank holds a Bachelors and Masters degree from IIT Kanpur.