Punjab National Bank is a state-owned commercial bank located in New Delhi. The Bank is one of the Big Four Banks of India. They offer banking products, and also operate credit card and debit card business, bullion business, life and non-life insurance business, and gold coins and asset management business. They are recognized as the Bank offering highest levels of customer satisfaction in Delhi and Chennai.
The Bank has the largest domestic network of 4997 offices, including 46 extension counters among Nationalized Banks. All their branches offer Core/ Centralized Banking Solution (CBS) along with a variety of financial products catering to different market segments. They has international presence in 9 countries, with a branch at Kabul, 2 branches in Hong Kong, representative offices at Almaty, Dubai, Shanghai and Oslo, a wholly owned subsidiary in UK (with 5 branches), and a joint venture with Everest Bank Ltd, Nepal.
Punjab National Bank was incorporated in the year 1895 at Lahore, undivided India. The Bank has the distinction of being the first Indian bank to have been started solely with Indian capital. In the year 1940, the Bank absorbed Bhagwan Dass Bank, a scheduled bank located in Delhi circle. In the year 1951, they acquired the 39 branches of Bharat Bank and in the year 1961, they acquired Universal Bank of India.
Punjab National Bank was nationalised in July 1969 along with 13 other banks. In the year 1986, they acquired Hindustan Commercial, which added Hindustan's 142 branches to the Bank's network. In the year 1993, they acquired New Bank of India which the GOI. During the year 1996, they developed a packaged for corporate customers for fast remittance of funds from different up-country branches. In the year, they set up a representative office in Almaty, Kazakhstan.
In the year 2000, the Bank has introduced a scheme for providing finance against mortgage of immovable property. In September 2000, they commenced their gold business in the form of Gold Import Scheme. In November 2000, they launched an International Co-branded Credit Card of Punjab National Bank and Hongkong & Shanghai Banking Corporation (HSBC) in New Delhi.
In March 2002, the Bank came out with their first Initial public offer (IPO) for 5,30,60,700 equity shares of Rs 10 each which resulted in the reduction of the government's shareholding in the Bank. During the year 2002, they started their branch in M.G. Road, Bangalore named as Mid-Corporate Branch (MCD) to provide their corporate clients with a credit limit of Rs 3.5 crore and above. They made joint venture with Infosys for the implementation of a Centralized Banking Solution for them. Also, they made a tie up with Cisco Systems for networking 3,870 branches as part of their Rs 150 crore plan.
In the year 2003, the Bank took over Kozhikode-based Nedungadi Bank Ltd (NBL). The Bank entered into an alliance with New India Assurance for selling their general insurance products. Also, they opened a representative office in London. During the year, PNB Capital Service Ltd was amalgamated with the Bank.
In June 2003, the Bank entered into an MoU with Principal Financial Services Inc (USA) and Vijaya Bank for joint venture partnership in Life Insurance, Pensions and Asset Managements (MF) business. Also, they formed a strategic alliance with Infrastructure Leasing and Financial Services Ltd (IL&FS) for setting up a private equity fund for investing in domestic companies.
In the year 2004, the Bank acquired the assets of Hindustan Transmission Product Ltd. They signed a corporate agency agreement with Export Credit Guarantee Corporation of India Ltd (ECGC) for marketing ECGC's export credit insurance products through the network of the bank's branches. Also, an MoU was signed with Intel for the deployment of various IT-related solutions.
During the year, the Bank signed an MoU with ICICI Bank for ATM network sharing. They awarded a project to Tata Consultancy Services (TCS) for implement human capital management and payroll solution. They established a branch office in Kabul, Afghanistan. Also, they opened a representative office in Shanghai. The bank established an alliance with Everest Bank in Nepal that permits migrants to transfer funds easily between India and Everest Bank's 12 branches in Nepal.
In the year 2005, the Bank unveiled ATM at Edappal. Also, they opened a representative office in Dubai. In the year 2006, the Bank made a tie up with MasterCard International to launch a signature-based debit card. Also, they made a tie up with Indian Airlines for online booking of air tickets. They opened a new branch in Uttarakhand. In October 2007, the Bank entered into MoU with India Infrastructure Finance Company with an aim to extend their cooperation and support to IIFC in areas of creating a deal flow of infrastructure projects. In January 2008, the Bank commenced commercial banking operations in Hong Kong.
During the year 2008-09, the Bank opened 168 branches, out of which 90 are new branches and 78 branches was added through upgradation of Extension Counters. They made collaboration with LIC for selling insurance policies and also made a toe up with Oriental Insurance for selling non-life policies on a referral basis. In June 2008, they entered into an MoU with ILFS Cluster Development Initiative Ltd for providing finance for various industrial infrastructure projects in the country.
In September 2008, they signed an MoU with SMC Global Securities Ltd and Networth Stock Broking Ltd for providing online trading facility to Company's customers. They offered a unique '3 in 1 account' comprising of Saving, Demat and Trading account. In February 2009, they commercially launched their credit cards with 2 types of consumer credit cards, namely Gold and Classic. Also, they entered into an agreement with Oriental Insurance Company to market insurance products, a practice also known as bancassurance.
In March 2009, the Bank entered into an understanding with Tata Motors for financing entire range of passenger cars. Also, they executed an agreement with The Life Insurance Corporation of India for bancassurance, life insurance under the provisions of IRDA's Referral Arrangement.
During the year 2009-10, the Bank opened 524 domestic branches, out of which 347 are at new locations while 177 branches was added through upgradation of existing Extension Counters. They deployed 1400 ATMs taking the the total count of ATMs to more than 3500 Nos. They opened two overseas branches 1 in Hong Kong and another at DIFC Dubai and started a JV banking subsidiary 'DRUK PNB Bank Ltd' in Bhutan. Also, they opened a representative office in Oslo, Norway.
During the year, the Bank sold 6.5% of their stake in UTI Assets Management Co Ltd and UTI Trustee Pvt Ltd, thus bringing down their stake in both these companies to 18.5%. They launched Corporate Credit Card with Individual liability. Also they launched Merchant Acquiring Business through installation of Point of Sale (PoS) Terminals at Merchant Establishments and Internet Payment Gateway by integrating through Merchant Website, with Brand Name PNB Biz.
In May 2009, the Bank incorporated a subsidiary company namely PNB Investment Services Ltd. In November 2009, they entered into an agreement with FIM Bank (Malta), Banca IFIS, Italy and Blend Financial Services Ltd, Mumbai for setting up a joint venture company for providing factoring, forfeiting and trade finance related business.
During the year 2010-11, the Bank introduced new set of prodcts and services such as PNB Uphaar, PNB Suvidha and World Travel Card. In December 13, 2010, they acquired 63.64% stake in JSC Dana Bank of Kazakhstan. In January 12, 2011, the Bank's joint venture India factoring and Finance Solutions Pvt Ltd started its commercial operations from Delhi, Mumbai & Chennai.
The total number of branches at the end of March 2011 rose to 5189. The branch network comprises 2047 Rural, 1154 Semi Urban, 1111 Urban and 877 Metropolitan branches. During the review period 210 domestic branches were opened. With 5189 branches, including 28 Extension Counters, the Bank has the largest network amongst the nationalized banks. As part of customer segmentation, Bank has opened specialized Branches that include 6 Micro Finance branches, 59 SME branches, 11 International Banking Branches, 17 Asset Recovery Management Branches, 13 Mid Corporate Branches, 11 Large Corporate Branches, 73 Retail Asset Branches, 11 Agriculture Finance Branches, 3 high-tech agriculture branches, 1 Capital Market Services Branch and 1 International Service Branch. Besides, 41 Back Offices, 2 Special Foreign Exchange Offices, 17 Special MICR Centres, 41 Service (Regional Clearing Centre) centres, 4 Financial Inclusion Service Centres, 3 Centralised Draft Payable Centres, 1 Central Clearing Service Centre and 1 Depository Back Office are established to reduce delivery time and improve response time.
The Bank received permission from RBI for setting up a representative office in Sydney, Australia. Also, they are in the process of entering into Canada. The company is having an aim to increase the customer base to 150 million by the year 2013.