Datamatics implements Digital Workplace Solution for UTI Mutual Fund

This solution will provide the client ability to swiftly track and access documents digitally resulting faster decision making process and better customer experience.

Jan 14, 2021 12:01 IST India Infoline News Service

Datamatics Global Services have announced that the company successfully implemented its Digital Workplace Solution for UTI Mutual Fund, one of India’s biggest Mutual Fund companies.

According to the regulatory filing, it involves digitizing two of their critical processes for seamless flow of information, higher transparency and agility across multiple offices. UTI Mutual Fund has more than 160 financial centres across India with over 51,000 Mutual Fund Distributors.

Raghunatha Reddy - EVP & Head IT, UTI AMC, said, “Datamatics has been a key partner in our Digital Transformation journey. The team was very flexible, innovative and proactive in their approach when it came to providing a solution to our problem. It has been a few months since we implemented the solutions and we are happy with how we are working currently with this digital workplace.”

While Bijon Mullick, SVP – Sales, Datamatics, said “We have completed more than 150 digital office projects globally helping enterprises to improve their efficiency, productivity, and scalability within a short time frame. Our extensive experience helps us to handle complex workflows involving multiple stakeholders in large enterprises. We are delighted to partner with UTI Mutual Fund. The successful implementation will enable them to improve productivity manifold.”

Datamatics highlighted that as part of their digital transformation initiatives, UTI Mutual Fund wanted to digitize their paper-based processes. The client was facing multiple challenges from delays and loss of documents due to the physical movement of files, delays in payment due to time taken for physical documents to move and high cost of physical storage. The client selected Datamatics to digitize two of its critical processes - Decision & Approval Process and Payment Process.

This solution will provide the client ability to swiftly track and access documents digitally resulting faster decision making process and better customer experience. It will allow multiple stakeholders to access files remotely and get a real-time update on the status of the file movement.

At around 12.33 pm, Datamatics was trading at Rs118 per piece down 0.59% on Sensex. 

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