IIFL Securities Customer Care

Equity/Currency and Commodity/Spot

022-40071000

Gold/NCD/NBFC/Insurance and NPS

1860-267-3000 / 7039-050-000

Whatsapp

+91-9892691696

icon Whatsapp

Email Id

Equity/Currency

cs@iifl.com

Commodities

comm@iifl.com

Broking Grievance/Complaints

customergrievances@iifl.com

DP related queries

dpgrievances@iifl.com

NPS related queries

npsgrievances@iifl.com

LOANS

reach@iifl.com

reach@iihfl.com

1860-267-3000 / 7039-050-000

INSTITUTIONAL EQUITIES

info@iiflcap.com

+91-22-46464600

MUTUAL FUNDS

Customer Care:

info.iiflmf@iifl.com

+91-22-1800-200-2267

Online:

online@iifl.com

+91-022-41035000

INSURANCE QUERIES

cs.insurance@iifl.com

WEBSITE CONTACTS

editor@iifl.com

 

 

WHATSAPP

+91-8828609298

 

+91-8828615950

 

+91-8828615970

+91-8692848240

+91-7039418584

+91-7039443871

COMPLIANCE OFFICER

Compliance Officer for Broking and DP Operations:
Mr. Prasad Umarale

Compliance Officer for Merchant Banking division:

Mr. Pawan Jain

complianceofficer@iifl.com

 

+91-22-42499000

Escalation Matrix

For any specific Cyber Security matters/issues related to your IIFL Securities trading account, write to us at CISO@iiflsecurities.in or call us on +91/0 8035435710. Kindly mention your Name, Client Code along with the details of your query/concerns. This will help us to provide a timely response. Kindly note matters/issues specifically related to Cyber Security would be responded/addressed within 3 Business days.

Below are some examples of Cyber Security related matters/issues:

  • 1. If you suspect that your IIFL Securities trading account is hacked/compromised
  • 2. Unauthorized trades/transactions occurred from your account which you have not done.
  • 3. Unauthorized modification of your profile such as change in email, phone number, address, Bank Account which you have not done.

Note: This is exclusively Cyber Helpline and no Broking DP or Trade related querries will be entertained on these chanel.