IIFL Securities Customer Support

Our award-winning customer service team is devoted to addressing the queries and concerns of the clients at the earliest in an efficient way. Our dedicated team - recipient of the “Best Customer Centric Company of the Year - Financial Sector” by “World Quality Congress” in July 2017, and the “Best Customer Experience Company” at BBC Knowledge presents Customer - constantly strives to serve the clients satisfactorily.

IVR

To ease customer interaction we have used Interactive voice response (IVR) technology. Client can call always call at +91 22 4007 1000.

IVR Voice Messages

IVR Voice Message feature and informing queue number and expected wait time-It is implemented for calls received from registered numbers during working hours.

Voice Messages

24x7 Service through Voice messages service made available after office hours. Client can leave the message post office hours, which are taken

Raising concern through E-mail

You write to us at cs@indiainfoline.com for any concern or information or can also write to customergrievances@indiainfoline.com for any complaint.

Raising Concern through trading terminal

Client can also write to us through trading terminal for any query or complaint.

Sending concerns via "WhatsApp"

Client can simply "WhatsApp" their query to 9289903000 from their registered mobile number & IIFL will revert to them at the earliest on e-mail id registered with us.

Mobile App- IIFL Markets

Mobile App- IIFL Markets is an indispensable companion to every investor. With this app, Client can trade through their Smartphone. IIFL Markets is packed with in-depth analysis, expert research reports, stock tips, market watch and many more feature.

Ask IIFL

Customer Service is just a chat away with AskIIFL! Get all your queries resolved 24x7! Not just this, AskIIFL also helps you.