IIFL Securities Customer Support

Our award-winning customer service team is devoted to addressing the queries and concerns of the clients at the earliest in an efficient way. Our dedicated team - recipient of the “Best Customer Centric Company of the Year - Financial Sector” by “World Quality Congress” in July 2017, and the “Best Customer Experience Company” at BBC Knowledge presents Customer - constantly strives to serve the clients satisfactorily.



To ease customer interaction we have used Interactive voice response (IVR) technology. Client can call always call at +91 22 4007 1000.


IVR Voice Messages

IVR Voice Message feature and informing queue number and expected wait time-It is implemented for calls received from registered numbers during working hours.


Voice Messages

24x7 Service through Voice messages service made available after office hours. Client can leave the message post office hours, which are taken


Raising concern through E-mail

You write to us at cs@indiainfoline.com for any concern or information or can also write to customergrievances@indiainfoline.com for any complaint.


Raising Concern through trading terminal

Client can also write to us through trading terminal for any query or complaint.


Sending concerns via "WhatsApp"

Client can simply "WhatsApp" their query to 9289903000 from their registered mobile number & IIFL will revert to them at the earliest on e-mail id registered with us.


Mobile App- IIFL Markets

Mobile App- IIFL Markets is an indispensable companion to every investor. With this app, Client can trade through their Smartphone. IIFL Markets is packed with in-depth analysis, expert research reports, stock tips, market watch and many more feature.



Customer Service is just a chat away with AskIIFL! Get all your queries resolved 24x7! Not just this, AskIIFL also helps you.

Self Service option to clients 'Missed Call'

Clients get Easy Access & an Instant Response for their Key Requirements like Trading Password, DP Bill Statement, Ledger Statement, Fund payout, Available Margin, Ledger Balance etc.

IIFL Securities Customer Care Number : 022-40071000

Request ForMissed Call Number
Rm Details9289903030
Trading Password9015457860
Contract Note9015457861
Ledger Statement9015457862
DP Bill Statement9015457863
Request ForMissed Call Number
DP Transaction Statement9015457864
DP Holding Statement9015457865
Fund Payout9015457866
Ledger Balance9015457867
Available Margin9015457868

Latest Feats


Bagged the Finnoviti award for Innovation, in the event Finnoviti-2017 conducted by Banking Frontiers.


Participated & won the award conducted by Stars of the Industry group” in the category of in Feb' 2016.