The latest PNG app will update customers on latest gold prices, Gold investment schemes & discounts, loyalty points, locate stores and update customers on the status of their order. The app will serve as a boon to customers to get all updates without having to call time and again to the customer care to respond for relevant info. Basically it’s an extended customer service app so that customer don’t have to call everytime or wait for cutomer care to respond for relevant info.
On this occasion, Saurabh Gadgil C.M.D. P.N.G. Jewellers stated, “Customers have to call the store and check on latest gold rates, status of their order, etc. Many a times we are unable to respond to everyone’s queries, hence we thought of launching a new app that will enable everyone to check multiple things through the touch of a button. Nowadays everyone has access to Internet, additionally customers can also view a wide range of jewellery available at their nearest store. Also it will help them to get contact and store address of their nearest stores.”
Sanjay Banerjee Ecommerce head stated, “In continuation to PNG Jewellers dedicated commitment towards bettering its customer service experience, PNG App has been launched for its discerning and loyal customers. PNG App has been developed out of sheer and genuine necessity for getting real time , relevant information pertaining to - knowing ones product order status, accumulated loyalty points, active jewellery schemes, Precious metal rates, etc. It also gives the convenience of locating the stores and seamlessly connecting to the PNG e-store shopping site. Its a pioneering initiative taken by PNG Jewellers and coming a step closer in giving that omni experience of jewellery shopping.”