minacs pvt ltd Management discussions


ADITYA BIRLA MINACS WORLDWIDE LIMITED (FORMERLY KNOWN AS TRANSWORKS INFORMATION SERVICES LIMITED) MANAGEMENT DISCUSSION AND ANALYSIS FINANCIAL RESULTS: Standalone basis:- Rs. In Lacs Particulars Year ended Year ended Growth 31/03/2008 31/03/2007 Total Income 1,761 1,971 -10.65% Profit/(loss) before Interest, 148 500 -70.40% Depreciation & Tax (EBITDA) Finance Charges 202 126 60.31% Depreciation 157 127 23.62% Provision for Income Tax & FBT 12 3 50.00% Including for earlier years) Net Profit/(Loss) After Tax (224) 238 -194.11% BUSINESS OVERVIEW: In the previous year, in line with the strategic plan, your company acquired Minacs Worldwide lnch Canadian based Call Center and BPO Company, The business is being integrated under a common brand Viz. Aditya Birla Minacs. Accordingly the name of your Company i. e Transworks Information Services Limited and Transworks BPO Philippines Ine were changed to - Aditya Bida Minacs Worldwide Limited and Aditya Birla Minacs Philippines Inc. respectively. At the end of the year, consolidated revenue was Rs, 15,747 Mn. an increase of 3.6% over the previous year. Margins have be&n impacted by appreciation of currency. During the year your company has opened new centers at India - Baroda, Ecospace and three centers at North America - Hamilton, Port Hawksberry. and Missisuaga. At the end of the year, on a consolidated basis, your company had close to 13000 employees and 9000 operation seats across 26 centers. Aditya Birla Minacs is committed to continue the growth agenda and significantly changing our footprint over the next 3 years. A robust plan based on 5 strategic levers - EBITDA improvement, Develop KPO business, De- risk exposure to Canada, Broaden solutions to customers. Creating real alternatives work arrangement - has been developed to improve performance and continue our growth imperative. Our sales and HR organizations are integral to achieving our operational and financial success. The organization is being strengthened to execute on the portfolio of initiatives aligned to the strategic levers. Across the low cost countries, the BPO industry is forecasted to remain a vibrant growth opportunity. Your Company is now serving the client onshore, near shore and offshore, and has now built the management capability to offer its services in any geography. The Company is strongly placed for the future.