quadrant televentures ltd Management discussions


ECONOMY AND INDUSTRY OVERVIEW

Macro Economic Situation

India becomes the worlds second-largest telecommunications market. It has registered strong growth in the last decade. The mobile operators played a critical role in providing seamless connectivity to millions of Indians and contributed significantly towards the economic growth and employment generation. The Government is also continuously focusing on accelerating the adoption of digital through various initiatives under the Digital India campaign.

To achieve the objectives of Atmanirbhar Bharat and Make in India missions it is technology and the wireless sector which are the key pillars to recognize this vision of Digital India. Wireless sector is the firm backbone of innovations and new age technologies which are hallmark of Indias transformation into a digital nation. Further the Indian government has undertaken several initiatives to maximize the opportunity and ensure the financial stability of the telecom industry, such as Telecom Reform Package, lowering the reserve price of spectrum in 5G auctions, amending the Right of Way Policy and working towards redefining the regulatory framework via Draft Telecom Bill.

The Telecom Industry provided key essential services to the nation during the testing times, becoming a lifeline for the whole economy. This was despite the Industry battling its own challenges, with the regulatory dues on back of unfavorable judiciary outcoming adding the pressure on an already consolidated industry. Further, the Indian telecom pricing remains the lowest globally even post one round tariff hikes and having amongst the highest data usage globally.

The health of the telecom sector are being protected through much-needed support from each of the stakeholder, in this regard, the Department of Telecommunications has offered additional spectrum through auction, reduced the Spectrum usage charges to NIL on the spectrum acquired through auction from 2022 spectrum auction and allowed spectrum payments to be spread over the spectrum validity period of 20 years, all of which enabled the telecom operators to make large commitments in the spectrum auctions as well as towards rolling out the next generation wireless networks.

The Government has enabled easy market access to telecom equipment and a fair and proactive regulatory framework that has ensured availability of telecom services to consumer at affordable prices. The deregulation of Foreign Direct Investment (FDI) norms have made the sector one of the fastest growing and the top five employment opportunity generator in the country.

The continued accessibility to mobile services and low priced tariffs has spurred the growth and deployment of wireless broadband internet. Mobile broadband is the primary medium to access internet in India as the lack of adequate wired internet infrastructure restricted its growth only to major cities. Efforts are being made to address the digital divide by extending inclusive internet access to every Indian, as mobile technology looks to empower the masses and become the critical means of accessing a broad range of public services.

Regulatory Developments/ Changes

1. LAUNCH OF "GATI SHAKTI SANCHAR" PORTAL

Universal and equitable access to Broadband Services across the country, especially in the rural area is one of the most important visions of Honble Prime Minister of India. To fulfil this vision, it is imperative that backbone of infrastructure is created by facilitating smooth and efficient deployment of Digital Communications Infrastructure across the country. The "GatiShakti Sanchar" portal for Centralised Right of Way (RoW) approvals is now functional with all 36 States/UTs. The portal acts as an enabler for "Ease of doing business" for telecommunications infrastructure works. The timely disposal of RoW applications of various services and Infrastructure providers shall enable speedy infrastructure creation especially for timely rollout of 5G Network also. The portal will enable applicants from various Telecom Service Providers (TSPs) as well as Infrastructure providers (IPs) to apply at a common single portal for Right of Way permissions to lay down Optical Fiber Cable and for erecting mobile towers.

2. TRANSITION TO THE NEXT GENERATION OF INTERNET PROTOCOL

Internet Protocol addresses, or IP addresses, are a core part of how the Internet operates. The proliferation of new technologies such as 5G, Machine to Machine Communication, Artificial Intelligence, etc. and thrust on digital initiatives along with the penetration of broadband and internet services, has necessitated large number of Internet Protocol (IP) addresses, beyond the current available pool of IPv4 (IP version 4) addresses. To overcome this shortage, Internet Protocol version 6 (IPv6) was developed, which improves on the addressing capacities of IPv4 by using 128 bits address instead of 32 bits, thereby practically making available almost an infinite pool of IP addresses. The adoption of IPv6 based innovative applications in areas like smart metering, smart grid, smart building, smart cities etc. will keep improving the quality of life of common citizens.

3. PRIME MINISTERS WI-FI ACCESS NETWORK INTERFACE (PM-WANI):

The Government of India to accelerate proliferation of Broadband services through Public Wi-Fi networks in the country has approved setting up of Public Wi-Fi Networks by Public Data Office Aggregators (PDOAs) and Public Data Offices (PDOs). This framework takes forward the goal of NDCP-2018 of creating a robust digital communications infrastructure across India. Proliferation of Broadband Services through public Wi-Fi networks is a step towards Digital India and consequential benefits thereon. This will encourage technology entrepreneurs to develop and deploy Wi-Fi technology solutions triggering Make in India. This new eco system will also enable new business models for shopkeepers as potential PDOs to provide high speed broadband services. No License Fee by PDOAs and Application providers for providing broadband services using public Wi-Fi Hotspots will encourage its proliferation and penetration across the length and breadth of the country. Availability and use of broadband will enhance incomes, employment, quality of life, ease of doing business, etc.

4. TELECOM ANALYTICS FOR FRAUD MANAGEMENT AND CONSUMER PROTECTION (TAF-COP) PORTAL:

Department of Telecommunications (DoT) has taken several measures to ensure proper allocation of telecom resources by Telecom Service Providers (TSPs) to subscribers and protect their interests in ensuring reduction of frauds. As per existing guidelines, individual mobile subscribers can register up to nine mobile connections in their name. Telecom Analytics for Fraud Management and Consumer Protection (TAFCOP) has been developed to help subscribers, check the number of mobile connections working in their name, and take necessary action for regularizing their additional mobile connections if any. However, the primary responsibility of handling the Customer Acquisition Form (CAF) lies with the Service Providers.

TRAI has issued following Regulation, Direction and Recommendation in the Financial Year 2022-23.

Regulation

The Telecommunication (Broadcasting and Cable) Services interconnection (addressable systems) (fourth amendment) regulations, 2022 on November 11, 2022.

Telecommunication Tariff (69th amendment) order, 2022 on December 6, 2022.

The Telecom Regulatory Authority of India (officers and staff appointment)(fifteenth amendment)regulation,2023 on March 23, 2023.

Direction:

Direction regarding submission of periodical reports on revenue and usage on December 6, 2022.

Order to furnish information on gross revenue, applicable gross revenue, adjusted gross revenue, spectrum usage charge and license fee, etc. on December 13, 2022.

Directions on measure to curb unauthorized activities using telecom resources and amendment in codes of practice under TCCCPR, 2018 on February 16, 2023.

Directions on measure to curb misuse of headers and content templates under telecom commercial communication customer preference regulation, 2018 on February 16, 2023.

Directions to all telecom service provider to submit quality of service (QoS) reports for each state and union territory(UT) issued on February 24, 2023.

Directions on regarding reporting of major network outages to TRAI on March 28, 2023.

Recommendation:

Recommendation on auction of spectrum in frequency bands identified for IMT/5G on May 9, 2022.

TRAIS response to DOT back reference dated 28.06.2022 on recommendations on ‘roadmap to promote broadband connectivity and enhanced broadband speed on July 25, 2022.

TRAIS response to back reference dated 02.08.2022 received from DOT on TRAIS recommendation on "enabling unbundling of different layers through differential licensing" on September 6, 2022

Recommendations on regulatory framework for promoting data economy through establishment of data centers , content delivery networks, and interconnect exchanges in India on November 18, 2022

Recommendations on rating of buildings or areas for digital connectivity on February 20, 2023.

Business Overview

Quadrant Televentures Limited (QTL) is a Unified License Services Licensee and an Internet Service Provider in the Punjab Telecom

Circle comprising of the State of Punjab, the Union Territory of Chandigarh and the Panchkula town of Haryana. The Company started its operations as a fixed line service provider under the brand name "CONNECT" in the year 2000. Subsequently, the Company was granted the UASL License (Unified Access Services License) in the Punjab Telecom Circle in 2003, which was further migrated to Unified License in the year 2015. Apart from the UASL License, the Company also holds the ISP (Internet Service Provider) License Category - A (PAN INDIA) and the IP-1 (Infrastructure Provider-Category -1) License for providing services in the Punjab Telecom Circle.

Currently, the Company is providing Broadband Services on FTTH/ DSL/WBB/EOC technology, Fixed Voice (Landline) services, Internet Leased Line and P2P services in the Punjab Telecom Circle, along with Bulk SMS Services. As on March 31, 2023, the Company had a total subscriber base of 3.38 Lakhs customers.

The data consumptions and requirement of speed is increasing manifold which is one of the main reasons service providers and users are looking at fiber-to-the-home (FTTH) broadband connections as a potential solution. It is widely believed that FTTH is the only technology with enough bandwidth to handle projected consumer demands during the next decade reliably. Fiber has a virtually unlimited bandwidth coupled with a long reach, making it "future safe," or a standard medium that will be in place for a long time to come.

Keeping all these things in mind the main focus of the QTL team has been to expand the FTTH footprint across the state of the Punjab. However since FTTH rollout is an expenditure intensive ventures, thus QTL has roped in multiple partners who are doing investment on behalf of the QTL from node to the customer premises. The ONT i:e CPE is also being provided by the partner.

In last one year 0.8Lakhs new FTTH home passes/ports have been rolled out thus increasing the total FTTH capacity to 4.38 Lakhs. Total FTTH subscriber base has increased from 1.74 Lakhs in March 2022 to 2.03 Lakhs in March 2023.

OPPORTUNITIES AND THREATS

Opportunities

The existing telecom service providers, operators have made significant investments towards expanding broadband network across the country. Due to lack of adequate infrastructure, the growth of wired internet has been restricted to major cities as a result of which wireless remains the preferred means of connecting to the internet. The increasing 4G coverage and low priced 4G services have led to significant increase in 4G users. However, there is significant headroom for broadband wireless penetration (as a percentage of population) to improve further as rest of India upgrades towards broadband connectivity. The growth in social media usage, rapidly increasing content consumption and growth in online commerce coupled with introduction of 5G will continue to drive demand for broadband services.

The Company is putting all initiatives to maintain the quality of services and retainability of the subscribers of the Company in view of the prevailing preferences of the subscriber and competition in the market.

Threats

Enterprises are moving towards cloud-based solutions as businesses are going digital and are moving away from on-premise solutions. Traditional voice services would get impacted adversely on account of the shift of focus towards cloud & unified collaboration solutions and disruption from newer digital technologies. Telecom Companies have also started offering unified, new age web-based work from home solutions like cloud telephony, virtual receptions etc., integrated with their traditional services.

Increasing trends towards cloud-based solutions as businesses are going digital and are moving away from on-premise solutions. Traditional Voice Services would get impacted adversely on account of the shift of focus towards cloud and conferencing solutions and disruption from newer breed of digital technologies.

Outlook

The Company continues invest in the brand and marketing assets and have lined up brand interventions in the coming period which will help create positive word-of-mouth, strengthen our brand recall and brand equity.

RISK & CONCERNS

The Risk Management framework of the Company ensures regular review by management to proactively identify the emerging risks, to do risk evaluation and risk prioritization along with development of risk mitigation plans and action taken to minimize the impact of the risk. Regulatory team along with legal and networks keeps a close watch on compliances with regulations and laws and ensures the operations of the Company are within the prescribed framework, and have also implemented business continuity plan wherever required.

However, the level of urgency and concern has clearly escalated during this COVID era, with the survey showing that the cyber threat issue moved up on the top risk list. Telecom organizations are rightfully concerned that they may not be sufficiently prepared to manage cyber threats that have the potential to significantly disrupt core operations and/or damage their brand.

INTERNAL CONTROL SYSTEM AND ITS ADEQUACY

The internal audit for various functions/aspects is conducted by the independent firm Ernst & Young -LLP, which conduct reviews and evaluation and present their reports to the Audit Committee and the management at regular intervals. The Internal Auditors reports dealing with internal control systems are reviewed by the Audit Committee and appropriate actions are taken, wherever necessary. The framework of the Internal Control is assessed periodically and performances of the circles are also measured. The Internal Control is set up in such a way so as to ensure that the Financials and the other records are reliable for preparing the financial statements of the Company.

The management reviews and evaluates revenue for various products on regular basis and take corrective action wherever necessary.

SEGMENT WISE AND PRODUCT WISE PERFORMANCE

The Company operates in a single segment. The Product wise performance has been explained separately in subsequent paras.

ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The Company has expanded its wire line services to more than 150 cities / towns of Punjab and widened its wireless footprint to cover the whole of Punjab Circle.

The Companys operating revenue was Rs. 39625.41 Lakhs during the financial year 2022-23 against Rs. 43789.15Lakhs for the financial year 2021-22 and also the Company have sustained an operating loss of Rs. 10509.35 Lakhs during the financial year 2022-23 against Rs. 11634.30 Lakhs for the financial year 2021-22.

Revenue at a glance is as follows:

Parameter

FY 2022-23 FY 2021-22
Unified Access Services 2,092.94 1,816.95
Internet Services 16,722.71 22,088.89
Interconnect Usage Charges 20,809.76 19,883.31
Other Income 676.29 374.97

Total

40,301.70 44,164.12

FINANCIAL PERFORMANCE WITH RESPECT TO OPERATIONAL PERFORMANCE:

Key Financial Indicators

Telecom Business

Parameter

FY 2022-23 FY 2021-22
Revenue from Telephony Service 39,625.41 43,789.15

On Gross Basis

Parameter

FY 2022-23 FY 2021-22
Gross Income 40,301.70 44,164.12
Profit/(Loss) for the year -10,509.35 -11,634.30

Major Expenses at a glance are as follows:

Parameter

FY 2022-23 FY 2021-22
Network Operations Expenditure 24,352.44 30,561.92
Employee Benefit Expenditure 4,606.36 4,463.99
Sales & Marketing Expenditure 5,371.05 4,638.92
Administration & Other Expenditure 1,988.75 2,001.78
Finance Cost 12,277.41 11,790.89

Total

48,596.01 53,457.50

SHARE CAPITAL

The Authorised Share Capital of the company is Rs.15000 million. Against this, the Paid up Share Capital is Rs.2860.71 million comprising of Rs.612.26 million by way of Equity Shares and Rs.2248.45 million by way of Cumulative Redeemable Preference Shares (CRPS).

KEY FINANCIAL RATIOS

There are no significant changes (i.e. changes of 25% or more as compared to the immediately previous financial year) in key financial ratios. Further, there is no change in return on Net worth during the year.

MATERIAL DEVELOPMENTS IN HUMAN RESOURCE

Companys planning for people has been built on the principles of being a consumer centric Company with technology as the base. The organization has equipped itself for high change vigilance and embedded trust at the foundation of its people agenda and has adopted digital as the first port of call for all solution building. Continued deployment of Reward and Recognition, consistent communication by leadership, on aspects impacting work-life and focus on key HR programs such as Internal Job Postings, Appraisals, Learning & Development. We are committed to remaining among the industrys leading employers.

The Company had a total 1050 Employee on its rolls as on March 31, 2023. The company has a professionally qualified work force including B-Tech, MBAs, C.As / C.S.s etc. The key aspects of our HR practice include recruitment, training and development, and compensation.

CAUTIONARY STATEMENT

Statements in the Management Discussion and Analysis describing the Companys objectives, projections, estimates, expectations may constitute a "forward-looking statement" within the meaning of applicable securities laws and regulations. Actual results could differ materially from those expressed or implied. Important factors that could make a difference to the Companys operations include economic conditions affecting demand/ supply and price conditions in the domestic markets in which the Company operates, changes in the Government Regulations, tax laws and other statutes and other incidental factors. Further, the Company retains the flexibility to respond to fast-changing market conditions and business imperatives. The Company may therefore need to change any of the plans and projections that may have been outlined in this report, depending on the actual market conditions.

For and on behalf of the Board of Directors

Anushka J. Vagal Dinesh A. Kadam

Place: Mohali

Director Whole Time Director

Date: August 11, 2023

(DIN: 08966439) (DIN: 08282276)