Company Overview
Newgen Software Technologies Limited is the provider of enterprise-wide unified digital
transformation platform (NewgenONE) for automating the end-to- end process and
comprehensively managing content and communications, backed by AI-based cognitive
capabilities, strong governance and robust integration ecosystem. The core products of
NewgenONE platform are Contextual Content Services (ECM), Low Code Process Automation
(BPM), Omnichannel Customer Engagement (CCM) and Artificial Intelligence Cloud. Globally,
successful enterprises rely on Newgens industry-recognized low code application platform
to develop and deploy complex, content-driven, and customer-engaging business applications
on the cloud. The platform has a wide spectrum of use cases across industries from
onboarding to service requests, lending to underwriting, and many more.
The NewgenONE platform is built on a unified architecture and thus is extremely
compatible and capable of seamless integration, providing competitive differentiation from
other market products. The platform has a cloud ready architecture on AWS and Azure and is
well-suited for Fortune 2000 enterprises with multiple platform needs for their current
and future solutions.
Newgen is successfully certified/assessed for ISO 9001:2015, ISO 27001:2013 and CMMi
2.0 for Dev Level 3. The Company, with its well-recognized products and solutions, deep
domain expertise and global experience, is well positioned in the market and is
transforming businesses for over 520 customers across 74 countries through its enterprise
solutions over the last 30 years. It has clients across India, USA, Canada, UAE, Saudi
Arabia, UK, Philippines, Indonesia, Singapore, Australia among others. It offers products
and solutions across 17 industries and has been a preferred partner to some of the worlds
leading Banks, Insurance companies, Healthcare organizations, Governments, Telecom
companies, Shared service centers, and BPOs among others. It is also a trusted partner for
leading global system integrators for delivering value to enterprises with future-ready
solutions.
The Company has a resilient business model in place with large annuity revenue streams
and diversification across customers and geographies. Moreover, the Companys solutions
are ofmission critical nature for the long-term customers which serves as the backbone to
their operations. Newgen is actively helping customers
to continue operations despite the disruptions caused by the pandemic and act as a
catalyst of change by offering solutions tailormade to adapt to the future.
Newgen continuously invests in research and development activities and areas of
emerging technology to further amplify the digital transformation platform and be ahead of
the market and its competitors. It has a strong R&D team which constantly focuses on
various research & product development initiatives. Newgens patent portfolio
comprises 23 patent grants as of March 2023 in India and US.
The Companys constant endeavor is to work on enhancing the product portfolio to meet
the evolving industry and technological developments, changes in customer requirements and
competitive products and features, to seamlessly deliver according to customer needs while
reducing their total cost of ownership. Newgen focuses on advanced application design and
development capabilities to strengthen its offering, while also continuously enhancing its
deployment technology stack, enabling compliance, security, and scalability for enterprise
needs. In line with changing market requirements, the Company constantly develops new
business capabilities/modules/products to cater to the ever-changing businesses. Newgens
focus is also on training the employees on new technology areas along with enhancing the
Centres of Excellence (CoEs).
In FY23, the Company enhanced the NewgenONE platform. The Company backed the platform
with a cloud-native, multi-persona AI/ML data science platform, enhanced document
classification and extraction with AI/ML-based capabilities, integrated process and RPA
capabilities, and strengthened our DevOps for easy application deployment/update. It also
launched the low code Trade Finance offering and the Integrated Robotic Process Automation
(RPA) offering thereby strengthening the low code process automation portfolio. With the
acquisition of Number Theory Software Pvt. Ltd in FY22, the Company continues to
strengthen its AI/ML and data analytics platform.
Newgens strong focus on product innovation makes it one of the few software products
organizations which have attracted multiple recognitions from leading advisory and
research firms from time to time. In March 2023, Newgen has been recognized as a
"Leader” in The Forrester Wave™: Content Platforms, Q1 2023, authored by
Cheryl McKinnon et al.
It continues to extend its reach globally by expanding the direct and indirect sales
network. Currently, the Company has a direct presence in 7 countries. Its global sales
organization is highly focused and comprises about 330+ employees in Sales & Marketing
targeting specific geographies, supported by a large network of channel partners and
system integrators. The Company continues to develop and leverage the system integrator
and partner network for further market expansion.
With these structural changes, Newgen is getting ready for the future and strengthening
its capabilities to capitalize the opportunities in the digital transformation space. The
Companys strong team of professionals uphold the organizations core values in all
endeavors and work together for growth.
Industry Overview
The Companys core addressable market can be broadly classified across Process-agnostic
software that enables Hyperautomation including Low Code Application Development, Robotic
Process
Automation (RPA), Business Process Automation and Content Services Platform market.
Newgen has further expanded its addressable market by developing solution frameworks in
key verticals including banking, government/PSU, BPO/IT, healthcare and insurance
(addressed as the Application PaaS market). The relevance of digital transformation
projects across the globe has been consistently rising to create sustainable and
future-ready organizations.
According to Gartner Market Estimates, the global content services platform market is
estimated at $7.6 billion in 2022. (*1) The business process automation market is
estimated at $2.6 billion in 2022. (*2) The all-encompassing Process-Agnostic Software
that enables Hyperautomation market is estimated at $ 38.5 billion in 2022. It forecasts
that Content services platform market will be $9.3 billion by 2026. (*1) The business
process automation market is estimated to reach $3.3 billion by 2026. (*2). The
all-encompassing Hyperautomation market is estimated to be $65.4 billion by 2026.
Financial Performance Consolidated Financials in lakhs
(All amounts in lakhs, except per share data and unless otherwise
stated) |
FY 2023 |
FY 2022 |
Revenue |
|
|
Revenue from operations |
97,397.87 |
77,896.15 |
Other income |
3,398.57 |
2,991.20 |
Total revenue |
1,00,796.45 |
80,887.35 |
Expenses |
|
|
Employee benefits |
51,589.93 |
40,901.36 |
Finance costs |
425.10 |
349.16 |
Depreciation and amortization |
2,466.91 |
1,763.03 |
Other expenses |
24,586.46 |
17,528.44 |
Total expenses |
79,068.40 |
60,541.99 |
Profit before tax |
21,728.05 |
20,345.36 |
Profit after tax for the year |
17,626.53 |
16,421.47 |
Other comprehensive income/(loss) for the year, net of income tax |
520.87 |
-72.13 |
Total comprehensive income for the year |
18,147.40 |
16,349.34 |
Revenue from Operations
The Companys business has multiple revenue streams including:
• Annuity-based revenue: recurring fees/charges from the following:
o SaaS: subscription fees for licenses in relation to platform deployed on cloud;
on-premise subscription
o ATS/AMC: charges for annual technical
support and maintenance (including updates) of licenses, and installation
o Support: charges for support and
development services
• Sale of software products: one-time upfront license fees in relation to the
platform deployed on-premise
• Sale of services: milestone-based charges for implementation and development,
and charges for scanning services
On a consolidated basis, the Companys revenue from operations stood at
97,397.88 lakhs reflecting an increase of 25% in FY23 as against 77,896.15 lakhs
in FY22. During the year, the Company has made continuous progress despite the uncertain
environment and had significant incremental business from existing as well as new
customers especially in the traditional markets. The Company has an increasing trend of
average ticket size per customer.
The Company has been focusing on expanding the recurring revenues in order to increase
the predictable revenue streams. The Annuity revenues comprised 61% of the total revenues
during the year. It has made substantial customer wins during the year and added 47 new
logos, having an active customer base of about 520+ clients.
Segment-wise Performance
Revenue by geographical segment is the primary reporting segment for the Company. India
was the strongest growth market for Newgen during the year witnessing 41% YoY growth,
followed by EMEA, APAC, and US.
Given the current environment, the Company is focusing on SaaS/Cloud/Subscription based
business model to provide digital transformation solutions to clients. The Company
witnessed strong growth momentum in the subscription revenues (including ATS/AMC, SaaS and
subscription license) which grew by 31% during the year to reach 32,273.50 lakhs.
Newgen provides mission critical solutions across key verticals. Banking and Financial
Services vertical continued to be our largest vertical comprising 66% of the revenues
during the year followed by Government/ PSU (9%), Insurance (8%), Healthcare (7%) and
BPO/IT (3%).
Profits and Margins
The Company reported EBITDA (adjusted for other income) of 21,221.49 lakhs in
FY23, as against 19,466.35 lakhs in FY22. It continues to make significant
investments in Research & Development and Sales & Marketing initiatives. Profit
after Tax stood at 17,626.53 lakhs in FY23, as against 16,421.47 lakhs
in FY22.
Share Capital
During the financial year, the Authorized Share Capital of the Company remained
unchanged. The issued, subscribed and paid-up equity share capital of the
Company, as on March 31, 2023 is 6,995.57 lakhs divided into 6,99,55,701
Equity shares of 10 each.
Other Equity
The total retained earnings as on March 31, 2023 was 74,820.74 lakhs. During
the year, the Company earned net profit of 17,626.53 lakhs. Newgen has proposed a
dividend of 5 per share.
Securities Premium account stood at 10,397.49 lakhs.
Others (Reserves) comprised Capital redemption reserve, General reserve, Capital
reserve, Foreign currency translation reserve, Newgen ESOP Trust reserve, Share options
outstanding reserve as well as items of other comprehensive income aggregated
5,492.34 lakhs.
Property, Plant & Equipment, Capital Work in Progress and Intangible Assets
As at March 31, 2023, property, plant and equipment stood at 16,476.35 lakhs
against 16,272.39 lakhs as on March 31, 2022 largely on account of purchase of
additional computers for normal business activities and setting up office premises. The
Right-of-use assets stood at 6,376.74 lakhs as against 4,824.97 lakhs as
on March 31, 2022 on account of addition of new leases.
The intangible assets of the Company are at 1,314.96 lakhs and goodwill is
283.31 lakhs on account of acquisition of Number Theory.
Investments
Investments comprise investments in unquoted bonds and liquid funds. The aggregate fair
value of these investments is 13,138.80 lakhs.
Trade Receivables
The trade receivables (net of allowances) as on March 31, 2023 are 38,816.58
lakhs (allowances at 4,324.95 lakhs), against 27,887.83 lakhs
(allowances at 3,559.82 lakhs) on March 31, 2022.
During the year, Debtor Days (net) stood at 145 days as compared to 131 days in FY22.
Other Financial Assets (Current)
Other Financial Assets ( 8,431.73 lakhs) largely comprise contract assets (net)
pertaining to amounts recognized based on services performed in advance of billing in
accordance with contract terms to the extent of 7,724.17 lakhs.
Cash and Cash Equivalents and Other Bank Balances
Cash and Cash Equivalents stood at 10,802.06 lakhs and Other bank balances
stood at 10,032.82 lakhs as of March 31, 2023.
Current Liabilities
Current liabilities represent borrowings, trade payables, other financial liabilities,
deferred income, short-term provisions and other current liabilities. As on March 31,
2023, the Current liabilities are 29,642.45 lakhs ( 23,880.01 lakhs as on March 31,
2022). Out of these, the deferred income comprises 16,803.94 lakhs.
Cash Flow
The net cash generated from operating activities were at 13,635.43 lakhs during the
year ended March 31, 2023 compared to 14,277.28 lakhs during the year ended March 31,
2022 on account of increase in debtors and operating expenses.
Key Ratios
During the financial year, the Return on Average Net Worth was at 19.71% compared to
22.73% in the previous financial year. The Return on Average Capital Employed (adjusted)
was at 20.42% compared to 23.59% in the previous year.
Opportunities and Threats
Given the rapid adoption of digital transformation journeys by the Companys current
and prospective customer set, Newgen is likely to benefit from the business opportunities
arising due to the emerging trend. Content management is at the core of digital
transformation. With our strong product portfolio and investments in content management,
process automation, customer communication with artificial intelligence cloud
capabilities, the Company is well positioned to take advantage of the market opportunity.
Relevance of Digital transformation initiatives have increased further in these uncertain
times and the Company has strategized new offerings in this area of opportunities.
The various threats that the Company addresses include uncertain global economic
conditions; changes in fiscal, economic or political conditions in India and the currency
risks; increasing competition; changing technologies and regulatory changes in the
industry the company operates in.
Risk Review
Uncertain environment and business continuity risk: Natural calamities, man-made
disasters, wars etc. may lead to disruption to the business, demand environment, and
customer service. The Company faces business continuity risk if the organization is unable
to ensure continuity of its operations across clients, delivery locations, and enabling
functions. As an organization, it is Newgens endeavor to continuously monitor, promptly
and effectively respond to disruptive events in a complex and fast-changing global
landscape.
Pandemic-related Risk: The Companys business could be impacted due to the ongoing but
now waning Covid-19 pandemic, outbreak of new variants and other infectious diseases and
the restrictions imposed globally from time to time. Prolonged lock-down situation could
decrease the chances of winning of new business as well as result in the Companys
inability to deploy onsite resources at different locations given the restrictions on
movement and business execution. Moreover, there is a possibility that our customers might
not be able to continue their businesses due to financial resource constraints or their
services nolonger being availed by their customers. Customers could also postpone their
discretionary spend due to change in priorities. There could also be time and cost
overruns on projects. The pandemic may produce long-term consequences on mental and
physical health leading to loss in productivity and emotional availability among
employees. Newgen has been quick in adapting to the changing environment with its
pre-emptive measures, business continuity processes and robust IT infrastructure. The
Company has been operating on a hybrid work model. The Company has changed its practices
and systems while ensuring data security and has also reinvented new ways of working
across the organization. The Company has been successfully managing remote and cloud
deployments. The Company is constantly evolving its systems and processes in order to
respond quickly to manage the dynamic environment/circumstances.
Talent Management/Attrition Risk: The Companys business depends largely upon its
highly skilled technology professionals and its ability to hire, attract, motivate, retain
and train these personnel. Any inability to maintain a skilled and motivated team of
professionals or supply chain disruptions can affect the business. As a Company, there is
strong focus on nurturing the existing workforce and attracting new talent through
Newgens various HR policies and initiatives. The Company also has a defined Employee
Stock Options and Restricted Stock Units scheme.
Technology/Obsolescence, Cyber Security and Data Privacy Risk: Rapid technological
advances, changing delivery models and evolving standards in computer software development
and communications infrastructure, changing and increasingly sophisticated customer needs
and frequent new product introductions and enhancements characterize the industry in which
Newgen competes. Disruptive technologies such as Cloud, Big data, social and smart devices
are changing the way business is done. With the ever-evolving technology landscape, there
is continuous risk to the confidentiality, integrity and availability of data. The
Companys success depends upon its ability to anticipate, design, develop, test, market,
license and support new software products, services, and enhancements of current products
and services on a
timely basis in response to both competitive threats and evolving industry requirements
and ensuring cyber security. However, its continuous investments in R&D and
intellectual properties help the Company mitigate this risk. The Company maintained focus
on cyber security to guard against the risk of cyberattacks, data privacy breach and
digital risks.
Market-specific and Economic Risk: The IT spends in any market are affected by the
domestic as well as global economic conditions. Considerable or a prolonged slowdown in a
particular country or a region or industry within a region severely affects the IT spends.
Similarly, uncertain environment and policy changes in global markets may also influence
IT spending pattern. The Company can also be impacted by intense competition in the
market. To deal with such market-specific risks, the Company endeavors to de-risk the
geographical dependence and expand its clientele across geographies continuously both in
traditional and mature markets. From about 48 countries in FY13, the Company increased
its presence across 74 countries in FY23 with 520+ active clients. To deal with policy
challenges, the Company has been giving an emphasis on growing its regional presence and
hiring local talent, without compromising on economies of scales and cost. To deal with
environmental changes, the Company has adopted its business continuity plan.
Credit Risk: Customer credit risk is the risk of default by the customers. The
Companys credit risk is managed according to the Companys established policy, procedures
and controls relating to customer credit risk management. Credit quality of a customer is
assessed and individual credit limits are defined in accordance with this assessment.
Outstanding customer receivables are regularly monitored. An impairment analysis is
performed at each reporting date.
Currency Risk: The Company derives about 70% of its revenues from international
markets and thus is always exposed to unforeseen exchange rate fluctuations that can
potentially impact the revenues and profits of the Company. To tackle this potential risk,
the Company follows a well-defined hedging policy.
Acquisition-related Risks: As part of the inorganic growth strategy, the Company
may acquire other Companies, businesses or products from time to time and the success of
these acquisitions depends upon several factors. These include the effective integration
of acquired employees with the rest of the Company and the optimum realization of
synergies between acquired business and the Company. The Company will make all efforts to
make all aspects of the integration smooth as and when acquisitions are made.
Our Strategies
Newgens strategies are based on addressing the market opportunities in enterprise
platforms for ECM, BPM and CCM products and the low code and hyperautomation market,
creating domain rich solution frameworks on the platform and using low code platform
capabilities to create solution frameworks. These include:
Focus on increasing the Annuity/Subscription Revenue Streams
The Company has been focusing on increasing the share of its stable revenue streams
which would help in reducing the seasonality in business. Currently annuity revenues
comprise 61% of revenues. The subscription revenues were 32,273.50 lakhs and
witnessed a growth of 31% during the year. These revenue streams ensure higher
predictability of business. The Company is witnessing increasing acceptance for cloud
deployments and subscription license across geographies - US, APAC, India, as well as EMEA
region.
Expansion of business in traditional markets
The Company has a strong foothold in traditional markets of India, Middle East and
Africa. The Company plans to get into deeper and long-term relationships with its
customers in these markets through its differentiated land and expand model. The
customers receive the complete set of modules and functionality of the platform with their
initial purchase/subscription and can eventually build a number of applications on the
platform due to an effective reduction in the peruser cost of each application and also
save substantial costs of switching over to a new platform. Newgen plans to develop new
customer relationships by identifying potential customers that operate within the same
verticals and engage in cross-selling of solutions. It also aims to begin developing new
verticals.
Focus on attractive verticals in select mature markets
The Company plans to expand its market share across key geographies and solutions. Its
platform is designed to be natively multi-lingual to address challenges in multi-national
organizations. Newgen has been operating in 74 countries and believes that it has a
significant opportunity to grow its international footprint. It is investing in direct and
indirect sales channels, professional services, customer support and channel partners to
expand the geographical footprint. The Company has a regional go-to-market strategy with
specific strategies for mature markets such as USA, Europe, Canada and Australia, as well
as developing markets. Through its direct and indirect sales channels, it plans to further
grow the brand presence and partner networks in these new markets. Newgen has a strong
presence across regions in the
banking, financial services and insurance verticals and intends to continue to expand
the customer base in these verticals in select mature markets. The Company is specifically
targeting larger sized banking customers in the mature markets. Newgen is reorganizing its
sales and marketing efforts and delivery operations to operate remotely and increase
localization especially in mature markets. The Company is also developing the global
system integrator (GSI) ecosystem for long-term engagements and relationship building with
leading GSIs.
Continuous Innovation
Newgen plans to expand the product portfolio through investments in advanced features
and technologies. It is constantly engaged in enhancement of R&D capabilities,
particularly with a view to create solutions in emerging technologies that enhance the
ability to develop tools for enabling entry into new areas and developing products that
address customers in specific industries. Key focus areas include artificial intelligence/
machine learning, business intelligence and analytics, RPA, dev-ops and user experience.
Newgen continues to work with customers in mature markets to build capabilities, both in
domain and technology, for enhancing the product offering, strengthening the platform and
expanding the number of features available to customers.
Expansion of strategic business applications to new verticals
The Company has used the platform to create vertical domain rich products in several
verticals, including banking, government/PSU, BPO/IT, insurance and healthcare. While the
platforms are industry-agnostic, investments have been made to enhance the expertise of
sales and marketing for key industry verticals. Newgen believes that focusing on the
digital transformation needs of organizations within these industry verticals can help
drive adoption of the platform. It also plans to target new verticals.
Attract, develop and retain highly-skilled employees
The Companys employees are one ofits most important assets. It focuses on the quality
and level of service that the employees deliver by investing in recruitment, development,
retention, maintenance of a culture of innovation and by creating both a challenging and
rewarding work environment. Newgens talent development strategy focuses on engaging,
motivating and developing a high performing workforce and aims to create and sustain a
positive workplace culture for employees. Safety of the employees is of utmost importance
to the organization and the Company has rapidly moved to a remote working environment with
high engagement levels with the employees.
Expansion through inorganic route
The Company may also explore, with extreme care, the inorganic route for expansion of
product capabilities or market presence from time to time.
Internal Control Systems & their Adequacy
The Company has aligned its current systems of internal financial control with the
requirement of Companies Act 2013. The explanation of the term Internal Financial
Control has been provided only in the context of section 134(5)(e). It includes policies
and procedures adopted by the Company for ensuring the orderly and efficient conduct of
its business, thereby covering not only the controls pertaining to financial statements
but also includes strategic and operational controls pervasive across the entire business.
Newgen internal controls are commensurate with its size and the nature of its
operations. These have been designed to provide reasonable assurance with regard to
recording and providing reliable financial and operational information, complying with
applicable statutes, safeguarding assets from unauthorized use, executing transactions
with proper authorization and ensuring compliance of corporate policies. In view of the
above, and for safeguarding the assets of the Company, preventing and detecting fraud or
other irregularities and maintaining proper books of account and to ensure adequate
internal financial control, the Company is already pursuing various Standard Operating
Procedures (SOPs), Vigil Mechanism and Audit Mechanism (through Internal Audit for
Financial year 2022-23, Secretarial Audit and Statutory Audit). Newgen also undergoes
periodic audit by specialized third party consultants and professionals for business
specific compliances such as Quality Management, Information Security Management, among
others. It has continued its efforts to align all its processes and controls with global
best practices. Our management assessed the effectiveness of the Companys internal
control over financial reporting as of March 31, 2023. Walker Chandiok & Co LLP,
Chartered Accountants, the statutory auditors of Newgen have audited the financial
statements included in this annual report and also reported on our internal control over
financial reporting (as defined in section 143 of Companies Act 2013).
The Audit Committee review reports submitted by the management and audit reports
submitted by PricewaterhouseCoopers ServicesLLP, internal auditors, and Walker Chandiok
& Co LLP, statutory auditors. The audit committee also meets Newgens Statutory
Auditors as well as Internal Auditors to ascertain, inter alia, their views on the
adequacy of internal control systems and keeps the Board of Directors informed of its
major observations periodically. Based on its
evaluation (as defined in section 177 of Companies Act 2013), the audit committee has
concluded that, as of March 31, 2023, the internal financial controls were adequate and
operating effectively.
Human Resources
The Company follows the philosophy of achieving mutually beneficial and all-inclusive
growth and thus values its human resources as its biggest asset. The employees are
provided a fair environment supported by transparent policies to foster their personal
growth along with attainment of corporate objectives. It encourages all employees to
strike a perfect worklife balance. The Companys policies are employee centric and aim at
keeping its personnel motivated and satisfied. The Company has formed disciplinary
policies and a code of due diligence to ensure smooth functioning of the business.
During the year, critical functions of the organization were strengthened to build a
strong team aligned to the Companys fundamentals and culture. Particular emphasis was
given on attracting, developing and retaining talent and fostering a unique performance
culture. The HR function launched numerous initiatives to ensure a high-performing and
engaged workforce.
As on March 31, 2023, on a consolidated basis, the Company had 3,867 personnel,
including that of its subsidiaries. As a result of its visionary human resource policies,
the Company has managed to attract and retain talent.
Outlook
Building sustainable organizations would require enterprises to undertake digital
transformationjourneys to address the evolving needs of their customers, employees, and
partners while ensuring revenue growth, enabling new digital businesses, and reducing
overall risk. Organizations have thus increased their focus on investments across
front-end transformations and personalization of the customer experience, as well as at
the back end, to operate seamlessly, simplify and digitize processes, reduce turnaround
time for
customer service requests and enhance the end-to- end customer journey. Newgens
endeavor is to provide transformative experience to its customers through the Companys
cutting-edge enterprise solutions in order to change the way organizations work.
Newgen has been constantly investing in and evolving its product portfolio and is
currently working on several new areas including Artificial intelligence, machine
learning, low-code, Robotic Process Automation. Newgen is pursuing its long-term growth
strategies to expand its market share across key geographies and solutions. The Company
believes that focusing on the digital transformation needs of organizations within key
industry verticals can help drive adoption of its platform. It continues to invest in
direct and indirect sales channels, professional services, customer support and channel
partners and global system integrator relationships to expand its geographical footprint.
To address the market opportunities arising from digitization, it also constantly invests
in hiring, training and upskilling of its employees on a regular basis. It continues to
work on strengthening its management team to meet the growing business needs.
Newgen remains vigilant and agile to evolve its approach in changing dynamics while
continuing to work towards creating significant value for all its stakeholders moving
forward.
Cautionary Statement
Managements discussion and analysis of the financial condition and results of
operations include forwardlooking statements based on certain assumptions and expectations
of future events. The Company cannot assure that these assumptions and expectations are
accurate. Although the Management has considered future risks as part of the discussions,
future uncertainties are not limited to Management perceptions.
Please note that all figures used are Consolidated Figures in lakhs
Content Services Platform - Gartner Forecast Analysis: Enterprise Application Software,
Worldwide :Published: Aug 2022 : Authors: Amarendra, Yanna Dharmasthira, Jim Hare, Balaji
Abbabatulla, Eric Hunter, Kevin Quinn, Julian Poulter, Roland Johnson, Alexandre Oddos,
Chris Pang, Alys Woodward, Radu Miclaus, Craig Roth, Neha Gupta
Business Process Automation - Gartner Forecast Analysis: Low-Code Development
Technologies, Worldwide: Published: Oct 2022 : Authors: Varsha Mehta, Fabrizio Biscotti,
Paul Vincent, Jason Wong, Keith Guttridge, Oleksandr Matvitskyy
Process-Agnostic Software That Enables Hyperautomation - Gartner Forecast Analysis:
Hyperautomation Enablement Software, Worldwide : Published: Oct 2022 : Authors: Cathy
Tornbohm, Varsha Mehta, Tarun Rohilla, Anna Griffen
+91-9892691696
