Jio Financial Services Ltd Company Summary

Jio Financial Services is a relatively young but large non‑bank financial company from the Reliance group, positioned to offer lending, payments, insurance and investment solutions through a fully digital, pan‑India platform. Its scale, association with the Jio and Reliance ecosystems and technology‑led model make it an important new entrant in India’s diversified financial services space.

Company Overview

Jio Financial Services was originally Reliance Strategic Investments Limited, a financial services subsidiary of Reliance Industries, and was demerged in July 2023 to form a financial services company. It was listed on the NSE and BSE in 2023, with Reliance shareholders receiving one Jio Financial share for every share of Reliance Industries they held.

Founding & evolution

• Founded: Established in 1999.
• Listed year: 2023, following the August 2023 listing on the Indian stock exchanges.
• Leadership: The Board is chaired by K. V. Kamath as Independent Chairman, with Isha Mukesh Ambani serving as Non‑Executive, Non‑Independent Director.
• Strategic acquisitions and alliances: In March 2025, Jio Financial acquired State Bank of India’s residual stake in Jio Payments Bank, taking full ownership of the payments bank platform.

Scale and Presence

• Branches/sites: Jio Financial Services operates primarily through digital channels and selected physical offices, not a traditional branch network.
• Employees: The group has over 1,000 employees, after adding more than 700 professionals across functions in FY25.
• International operations: Activities are presently focused on the Indian market, with growth driven through the Jio and Reliance ecosystems domestically.
• Customer base: Jio Payments Bank serves about 2.31 million customers, supported by over 14,000 business correspondents, and the JioFinance app user base is growing quickly.

Business Segments

Within this footprint, the group works across several operating segments rather than the standard banking labels in the proposed structure. Key business lines include:

• Retail and MSME lending: Consumer durable loans, small personal loans, merchant loans and MSME working‑capital products, delivered largely through Jio and Reliance touchpoints and the JioFinance app.
• Payments and banking services: Jio Payments Bank offers savings accounts, money transfers, bill payments and UPI services, while JioPay Business provides merchant acquiring, point‑of‑sale and soundbox solutions.
• Digital banking and fintech integration: Across these segments, the group emphasises embedded finance, AI‑enabled underwriting and low‑cost digital origination to cross‑sell credit, payments and protection products within the broader Jio ecosystem.

ESG & Sustainability Focus

• Jio Financial’s annual report for 2024–25 stresses that financial inclusion, responsible credit practices, data privacy and cyber security, as well as transparent governance, constitute the core tenets of the way in which it is being built.

Leadership Team

Top Mutual Funds Invested in Jio Financial Services Ltd Share (As on 31st October 25)