MANAGEMENTS DISCUSSION AND ANALYSIS OF FINANCIAL CONDITIONS AND RESULTS
OF OPERATIONS
You should read the following discussion of our financial position and results of operations together with our Restated Consolidated Financial Information which have been included in this Red Herring Prospectus. The following discussion and analysis of our financial position and results of operations is based on our Restated Consolidated Financial Information for the financial years ended March 31, 2026, March 31, 2025, and March 31, 2024 including the related notes and reports, included in this Red Herring Prospectus prepared in accordance with requirements of the Companies Act and restated in accordance with the SEBI Regulations, which differ in certain material respects from IFRS, U.S. GAAP and GAAP in other countries. Our Financial Statements, as restated have been derived from our audited financial statements for the respective period and years. Accordingly, the degree to which our Restated Consolidated Financial Information will provide meaningful information to a prospective investor in countries other than India is entirely dependent on the readers level of familiarity with Indian GAAP, Companies Act, SEBI Regulations and other relevant accounting practices in India
This discussion contains forward-looking statements and reflects our current views with respect to future events and financial performance. Actual results may differ materially from those anticipated in these forward-looking statements as a result of certain factors such as those described under "Risk Factors" and "Forward Looking Statements" beginning on page 23 and 22, respectively, and elsewhere in this Red Herring Prospectus. Our Financial Year ends on March 31 of each year. Accordingly, all references to a particular Financial Year are to the 12 months ended March 31 of that year.
OVERVIEW OF OUR BUINESS
We are a software company that provides both Software as a Service (SaaS) and on-premise product and services. We specialize in digital transformation, IT Operation and Service Management incorporating AI enabled product solutions where applicable to help businesses streamline their IT operations, improve efficiency, and enhance user experiences.
Our SaaS-based and on-premise product and services features advanced capabilities such as AI for IT Operations Management (AIOps), Generative-AI Powered IT Service Management (ITSM), IT Infrastructure Management (ITIM), Network Change and Configuration Management (NCCM), IT Asset Management (ITAM) and Operations Support System (OSS). Our SaaS solutions are hosted on cloud infrastructure, providing users with easy access through a web browser on a subscription basis, without the need for maintaining local infrastructure or software installations. On the other hand, our on-premise products and services are installed, managed, and maintained within the customers own data center or local infrastructure, offering greater control and customization.
For further details, see "Our Business" beginning on page 146 of this Red Herring Prospectus.
The following table sets forth a breakdown of our revenue from operations, as well as other key performance indicators, for the financial years indicated:
( In lakhs except percentages and ratios)
Key Financial Performance |
For the year ended March 31, 2026 |
For the year ended March 31, 2025 | For the year ended March 31, 2024 | |
| Revenue from Operations (1) | 6,512.39 |
5,654.30 | 4,522.80 | |
| Total Income (2) | 6,591.47 |
5,778.09 | 4,561.66 | |
| EBITDA (3) | 2,333.90 |
2,264.42 | 1,743.92 | |
| EBITDA Margin (4) | 35.41% |
39.19% | 38.23% | |
| Adjusted EBITDA (5) | 2,254.82 |
2,140.63 | 1,705.06 | |
Key Financial Performance |
For the year ended March 31, 2026 | For the year ended March 31, 2025 |
For the year ended March 31, 2024 | |
| Adjusted EBITDA Margin (6) | 34.62% | 37.86% |
37.70% | |
| PAT (7) | 1,313.93 | 1,407.70 |
1,083.08 | |
| PAT Margin (8) | 19.93% | 24.36% |
23.74% | |
| EBIT (9) | 1,763.62 | 1,886.17 |
1,486.45 | |
| RoE(%) (10) | 24.33% | 35.35% |
40.41% | |
| RoCE (%) (11) | 36.15% | 48.63% |
56.56% | |
| Capital Employed (12) | 4,878.33 | 3,878.73 |
2,628.11 | |
| Debt | - | - |
- | |
KPIs disclosed above is certified by M/s CGSS & Associates LLP, Chartered Accountants the statutory auditors of our company pursuant to their certificate dated September 16, 2026
Notes:
(1)
Revenue from Operations comprises of sale of software products and sale of services(2)
Total Income is the sum total of Revenue from Operations and Other Income as appearing in the Restated Consolidated Financial Statements.(3)
EBITDA is calculated as Profit Before Tax + Depreciation + Amortization+ Interest Expenses (4) EBITDA Margin is calculated as EBITDA divided by Total Income.(5)
Adjusted EBITDA is calculated as Earnings before interest, taxes, depreciation and amortization expense, and other income which has been arrived at by obtaining the profit/ (loss) before tax for the fiscal and adding back interest cost, depreciation &amortization expenses and deducting other income.(6)
Adjusted EBITDA margin is calculated as Adjusted EBITDA as a percentage of revenue from operations. (7) PAT is calculated as Profit After Tax for the year.(8)
PAT Margin is calculated as PAT for the year divided by Total Income. (9) EBIT is calculated as Profit Before Tax + Interest Expenses(10)
Return on Equity is the ratio of Profit After Tax and Average Shareholders Equity(11)
& (12) Return on Capital Employed is calculated as EBIT divided by capital employed, which is defined as Net worth + deferred tax liabilities (net) + total borrowings - intangible assets, which includes Right of Use Assets + Good will+ Other Intangible Assets.Explanation for KPI metrics:
Key Financial Performance |
Explanations |
| Revenue from Operations | Revenue from Operations which is used by our management to track the revenue profile of the business and in turn helps to assess the overall financial performance of our Company and volume of our business. |
| Total Income | Total Income Includes both (i) Revenue from Operations which is used by our management to track the revenue profile of the business and in turn helps to assess the overall financial performance of our Company and volume of our business and (ii) Other Income which is not related to Operations of the company whether recurring in nature or not. |
| EBITDA | EBITDA provides information regarding the operational efficiency of the business |
| EBITDA Margin (%) | EBITDA Margin (%) is an indicator of the operational profitability and financial performance of our business |
| Adjusted EBITDA | Adjusted EBITDA provides information regarding the earnings of company from its operations. |
Key Financial Performance |
Explanations |
| Adjusted EBITDA Margin | Adjusted EBITDA Margin is an indicator of the operational profitability and financial performance of our business. |
| PAT | Profit after tax provides information regarding the overall profitability of the business |
| PAT Margin (%) | PAT Margin (%) is an indicator of the overall profitability and financial performance of our business |
| RoE(%) | RoE provides how efficiently our Company generates profits from shareholders funds. |
| RoCE (%) | RoCE provides how efficiently our Company generates earnings from the capital employed in the business. |
STATEMENT OF SIGNIFICANT ACCOUNTING POLICIES
For details in respect of Statement of Significant Accounting Policies, please refer to "Restated Consolidated Financial Information" beginning on page 234 of this Red Herring Prospectus.
Factors Affecting our Results of Operations
Our business is subjected to various risks and uncertainties, including those discussed in the section titled "Risk Factors" beginning on page 23 of this Red Herring Prospectus. Our results of operations and financial conditions are affected by numerous factors including the following:
1. General economic and business conditions in the markets in which we operate and in the local, regional, national and international economies;
2. Our ability to respond to technological changes;
3. Adverse natural calamities having significant impact on regions where we operate;
4. Our ability to attract and retain qualified personnel;
5. Inability to promptly identify and respond to changing customer preferences or evolving trends;
6. Any change in government policies resulting in increases in taxes payable by us;
7. Changes in laws and regulations that apply to the industries in which we operate.
8. Our ability to grow our business;
9. General economic, political and other risks that are out of our control;
10. Inflation, deflation, unanticipated turbulence in interest rates, equity prices or other rates or prices; 11. Companys ability to successfully implement its growth strategy and expansion plans; 12. Failure to comply with regulations prescribed by authorities of the jurisdictions in which we operate; 13. Inability to successfully obtain registrations in a timely manner or at all; 14. Occurrence of Environmental Problems & Uninsured Losses; 15. Conflicts of interest with affiliated companies, the promoter group and other related parties; 16. Any adverse outcome in the legal proceedings in which we might get involved; and 17. Concentration of ownership among our Promoters.
OUR RESULT OF OPERATIONS
The following discussion on results of operations should be read in conjunction with the Restated Consolidated Financial Information for the financial years ended on March 31, 2026, March 31, 2025, and March 31, 2024.
Sr. No. Particulars |
For the year ended March 31, 2026 | % of Total Income | For the year ended March 31, 2025 | % of Total Income | For the year ended March 31, 2024 | % of Total Income |
A INCOME |
||||||
| Revenue from | 6,512.39 | 98.80% | 5,654.30 | 97.86% | 4,522.80 | 99.15% |
| Operations | ||||||
| Other Income | 79.08 | 1.20% | 123.79 | 2.14% | 38.86 | 0.85% |
Total Income (A) |
6,591.47 | 100.00% | 5,778.09 | 100.00% | 4,561.66 | 100.00% |
B EXPENDITURE |
||||||
| Direct Operating | 862.44 | 13.08% | 283.72 | 4.91% | 179.97 | 3.95% |
| Expenses | ||||||
| Employee Benefits | 2,204.25 | 33.44% | 2,337.96 | 40.46% | 1,876.90 | 41.15% |
| Expenses | ||||||
| Finance costs | 1.94 | 0.03% | 2.45 | 0.04% | 26.52 | 0.58% |
| Depreciation and | 570.28 | 8.65% | 378.25 | 6.55% | 257.47 | 5.64% |
| Amortization | ||||||
| Expenses | ||||||
| Other Expenses | 1,188.94 | 18.04% | 890.28 | 15.41% | 736.40 | 16.14% |
Total Expenses (B) |
4,827.85 | 73.24% | 3,892.66 | 67.37% | 3,077.26 | 67.46% |
Profit before tax |
1,763.62 | 26.76% | 1,885.43 | 32.63% | 1,484.40 | 32.54% |
C |
||||||
(A-B) |
||||||
D Tax Expense: |
||||||
| (i) Current tax | 372.16 | 5.65% | 373.73 | 6.47% | 362.19 | 7.94% |
| (ii) Deferred tax | 77.53 | 1.18% | 104.00 | 1.80% | 39.13 | 0.86% |
| expenses/(credit) | ||||||
Total Expenses (D) |
449.69 | 6.82% | 477.73 | 8.27% | 401.32 | 8.80% |
Profit for the year E before minority interest (C-D) |
1,313.93 | 19.93% | 1,407.70 | 24.36% | 1,083.08 | 23.74% |
F Minority interest |
- | - | - | - | - | - |
PROFIT / (LOSS) |
1,313.93 | 19.93% | 1,407.70 | 24.36% | 1,083.08 | 23.74% |
G |
||||||
FOR THE YEAR |
OVERVIEW OF REVENUE AND EXPENSES INCOME: Revenue from operations:
Revenue from operations mainly consists of revenue from sale of software products, sale of services and sale of hardware products.
Other Income:
Our other income primarily comprises of interest received from banks, profit on redemption of mutual funds, interest on IT refund, forex exchange gain, sundry balances written off and miscellaneous income.
EXPENSES:
Our expenses consist of direct operating expenses, employee benefits expenses, finance costs, depreciation & amortization expenses and other expenses.
Direct Operating Expenses:
Our Direct Operating Expenses comprises of Purchases of goods and services.
Employee benefits expense
Our employee benefits expense primarily comprises of salaries, contribution to PF & ESIC, gratuity expense, leave encashment expense, staff welfare expense and ESOP perquisite expenses.
Finance costs
Our finance cost includes LC discounting charges and interest on late payment of taxes.
Depreciation and amortization expense
Depreciation and amortization expense includes depreciation on assets other than leasehold assets and amortization on intangible assets.
Other expenses
Our other expenses include audit fees, onsite services & travelling expenses, marketing expenses, lease rentals, power & electricity charges, professional charges, postage & courier, printing & stationery, office expenses, local travelling, rates & taxes, telephone charges, repairs & maintenance, bank charges, loss (gain) on foreign currency fluctuation, CSR expenses, donation and loss on write off of fixed assets.
COMPARISON OF FINANCIAL YEAR 2026 WITH FINANCIAL YEAR 2025
Revenue from Operations:
During the Financial Year ended March 31, 2026, Revenue from operations were 6,512.39 Lakhs. Revenue from Operations for the financial year ended March 31, 2025 stood at 5,654.30 Lakhs representing an increase of 15.18%. The increase is mainly attributed to increase in export of software license, domestic revenue from sale of service and domestic sale of hardware products.
Other Income:
During the Financial Year ended March 31, 2026, other income was 79.08 Lakhs. For financial year ended March 31, 2025, it was 123.79 Lakhs representing a significant decrease of 36.12%. This decrease was mainly attributable to a reduction in profit on redemption of mutual funds, reduced miscellaneous income and reversal of leave encashment provision.
Total Expenses:
The Total Expenses for the Financial Year ended March 31, 2026 stood at 4,827.85 Lakhs. The total expenses represented an increase of 24.02% as compared to previous year which was 3,892.66 Lakhs. The rise in total expenses was mainly due to an increase in direct operating expenses, depreciation & amortization expenses and other expenses.
Direct Operating Expenses:
Our Company has incurred 862.44 Lakhs as Direct Operating Expenses for the Financial Year ended March 31, 2026. It stood at 283.72 Lakhs during the financial year ended March 31, 2025, representing a significant increase of 203.98%. The increase was primarily due to the bundling of software with hardware sale during the Financial year ended March 31, 2026, which led to higher direct operating expenses associated with such sales.
Employee benefits expense:
Our Company has incurred 2,204.25 Lakhs as Employee benefits expense for the Financial Year ended March 31, 2026. It stood at 2,337.96 Lakhs during the financial year ended March 31, 2025, representing a decrease of 5.72%. This decrease was primarily due to the increase in the capitalization of employee-related product development costs during the Financial Year ended March 31, 2026 resulted in a corresponding decrease in employee costs recognized in the statement of profit and loss.
Finance costs:
Finance costs for the Financial Year ended March 31, 2026 was 1.94 Lakhs. For financial Year ended March 31, 2025, it was 2.45 Lakhs, representing a decrease of 20.82%, which is due to the decrease in interest on delayed payment of taxes.
Depreciation and Amortization Expenses:
Depreciation for the Financial Year ended March 31, 2026 was 570.28 Lakhs. For the financial year ended March 31, 2025, it stood at 378.25 Lakhs, representing an increase of 50.77% primarily on account of increase in the capitalization of employee-related product development costs, addition of data processing units, servers and networks and other office equipments during the year resulting in an increase in depreciation expense during the financial year.
Other Expenses:
Other Expenses for the Financial Year ended March 31, 2026 stood at 1,188.94 Lakhs. For Financial Year ended March 31, 2025, other expenses were 890.28 Lakhs. The increase of 33.55% was due to increase in onsite services & travelling expenses, marketing expenses, lease rentals, professional charges, postage and courier, office expenses, local travelling, telephone charges, repairs & maintenance, bank charges, CSR expenses, donation and loss on write off fixed asset.
Restated Profit/ (Loss) after tax:
As a result of the foregoing factors, our profit for the Financial Year ended March 31, 2026 decreased by 6.66% to 1,313.93 Lakhs from a profit of 1,407.70 Lakhs in the Financial Year ended March 31, 2025. The decrease was primarily attributable to the increase in direct operating expenses, depreciation and amortization expenses and other expenses.
COMPARISON OF FINANCIAL YEAR 2025 WITH FINANCIAL YEAR 2024
Revenue from Operations:
During the Financial Year ended March 31, 2025, the revenue from operations were 5,654.30 Lakhs. Revenue from Operations for the financial year ended March 31, 2024 stood at 4,522.80 Lakhs representing an increase of 25.02%. The increase was primarily attributed to rise in sale of software products.
Other Income:
During the Financial Year ended March 31, 2025, the other income of 123.79 Lakhs representing a significant increase of 218.55% compared to 38.86 lakhs in the previous year. This growth in other income was primarily driven by higher gain on the redemption of mutual funds, reversal of leave encashment provision and increased interest received from banks, as well as a rise in miscellaneous income. These factors collectively contributed to the rise in other income.
Total Expenses:
The total expenses for the Financial Year ended March 31, 2025 amounted to 3,892.66 Lakhs represented an increase of 26.50% as compared to 3,077.26 Lakhs in the previous financial year. This increase in total expenses was primarily driven by higher direct operating costs, an increase in employee benefit expenses, elevated depreciation and amortization charges, and a rise in other expenses. The overall growth in expenses is in line with the Companys expanded scale of operations during the year.
Direct Operating Expenses:
For the financial year ended March 31, 2025, the Company incurred 283.72 lakhs as direct operating expenses, reflecting a significant increase of 57.65% compared to 179.97 lakhs in the previous year. This rise was primarily attributable to higher purchases of goods and services, in line with the Companys expanded business activities.
This includes increased costs related to IT consulting and support services, as well as commission and service fees.
Employee benefits expense:
Our Company has incurred 2,337.96 Lakhs towards Employee benefits expense for the Financial Year ended March 31, 2025, representing an increase of 24.56% compared to 1,876.90 lakhs in the previous financial year.
The increase was primarily driven by higher salary payouts, increased contributions to Provident Fund (PF) and Employees State Insurance Corporation (ESIC), elevated staff welfare expenses, and the recognition of ESOP perquisite expenses during the FY 2025.
Finance costs:
Finance costs for the Financial Year ended March 31, 2025, was 2.45 Lakhs reflecting a substantial decrease of 90.76% compared to 26.52 lakhs in the previous financial year. This sharp decline was primarily due to a significant reduction in Letter of Credit (LC) discounting charges and lower interest expenses arising from delayed tax payments during the year.
Depreciation and Amortization Expenses:
Depreciation and amortization expense for the Financial Year ended March 31, 2025, was 378.25 Lakhs representing an increase of 46.91% compared to 257.47 lakhs in the previous financial year. This increase was primarily attributable to higher depreciation on property, plant and equipment (excluding leasehold assets), as well as increased amortization of intangible assets during the year.
Other Expenses:
Other Expenses for the Financial Year ended March 31, 2025, stood at 890.28 Lakhs. For Financial Year ended March 31, 2024, other expenses were 736.40 Lakhs. The increase of 20.90% was due to increase in audit fees, lease rentals, professional charges, postage & courier, printing & stationery, office expenses, local travelling, rates & taxes, repairs & maintenance and CSR expenses.
Restated Profit/ (Loss) after tax:
As a result of the foregoing factors, the Companys profit for the Financial Year ended March 31, 2025 increased by 29.97% to 1,407.70 Lakhs compared to 1,083.08 Lakhs in the Financial Year March 31, 2024.
INFORMATION REQUIRED AS PER ITEM (II) (C) (IV) OF PART A OF SCHEDULE VI TO THE SEBI REGULATIONS
An analysis of reasons for the changes in significant items of income and expenditure is given hereunder:
1. Unusual or infrequent events or transactions
Except as disclosed in this Red Herring Prospectus, there are no unusual or infrequent events or transactions in our Company.
2. Significant economic changes that materially affected or are likely to affect income from continuing operations.
There have been no significant economic changes that have materially affect or are likely to materially affect income from continuing operations.
3. Known trends or uncertainties that have had or are expected to have a material adverse impact on sales, revenue or income from continuing operations.
Apart from the risks as disclosed under chapter titled "Risk Factors" beginning on page 23 of this Red Herring Prospectus, to the best of our knowledge there are no other known trends or uncertainties that have had or are expected to have a material adverse impact on revenue or income from continuing operations.
4. Future changes in relationship between costs and revenues
Except as disclosed in the chapters titled "Risk Factors", "Our Business" and "Managements Discussion and Analysis of Financial Conditions and Results of Operations" on pages 23, 146 and 278respectively, to our knowledge, no future relationship between expenditure and income is expected to have a material adverse impact on our operations and finances.
5. Total turnover of each major industry segment in which our Company operates
The Company operates in a single industry segment, i.e. software products and services, offering both Software as a Service (SaaS) and on-premise solutions. Accordingly, the total turnover pertains to this single segment, and no separate segment-wise disclosure is applicable.
6. Status of any publicly announced New Products or Business Segment
Except as disclosed in the Chapter "Our Business" beginningon pages 146, our Company has not announced any new product or service.
7. Seasonality of business
Our business is not subject to any seasonality. For further information, see "Our Business" beginningon pages 146.
8. Dependence on single or few customers
Our business does not rely on any single customer or vertical. We serve a diverse customer base spread across multiple industries and geographies. For further details, refer "Risk Factors" beginningon page 23 of this Red Herring Prospectus.
9. Competitive conditions
We operate in a competitive market. We serve a diverse customer base spread across multiple industries and geographies and do not rely on any single customer or vertical. For further details, refer "Risk Factors" beginning on page 23 of this Red Herring Prospectus
10. Details of material developments after the date of last balance sheet i.e. March 31, 2026.
Except as mentioned in this Red Herring Prospectus, no circumstances have arisen since the date of last financial statement until the date of filing this Red Herring Prospectus, which materially and adversely affect or are likely to affect the operations or profitability of our Company, or value of its assets, or its ability to pay its liability within next twelve months. Our Company has approved the Red Herring Prospectus vide resolution in the Board Meeting dated September 21, 2026.
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