Infosys gets First Abu Dhabi Bank as customer

15 May 2024 , 12:35 PM

Infosys announced a multi-year strategic engagement with First Abu Dhabi Bank (FAB), the UAE’s largest bank, to optimise and modernise FAB’s IT infrastructure services.

As part of this collaboration, the company will use Infosys Cobalt, a set of services, solutions, and platforms that help enterprises accelerate their cloud journey, to deliver industry-leading, infrastructure-managed services, including service desk capabilities, to transform FAB’s IT infrastructure.

Enterprise tools include AI and machine learning (ML)-based automation, which provides self-healing and self-help capabilities, proactive and prognostic monitoring and observability, which improves the resilience of the infrastructure estate, and blueprint-based environment provisioning, which helps to reduce provisioning time exponentially, allowing for a faster time to market.

The collaboration’s goal is to migrate to an outcome-oriented, automated-managed services paradigm that provides high-quality, compliant IT services with greater speed and agility. In the long run, it will also create a highly scalable and adaptable IT environment.

Suhail Bin Tarraf, the Group Chief Operating Officer of First Abu Dhabi Bank (FAB), expressed FAB’s dedication to modernizing its IT department and delivering top-tier services that yield concrete business results. After a comprehensive evaluation, FAB selected Infosys as its strategic ally due to their proven expertise, innovative approaches, and the strong confidence they’ve earned across various levels.

Infosys’ outcome-oriented managed services model, along with their automation-powered delivery methodology, would enable us to considerably increase service quality, compliance, and operational efficiency.

Infosys is the global leader in next-generation digital services and consulting.

The IT major’s consolidated net profit increased by 30.51% to ₹7,969 Crore in Q4 FY24 from ₹6,106 Crore in Q3 FY24. Revenue from operations fell 2.31% to ₹37,923 Crore in Q4 FY24, compared to ₹38,821 Crore in Q3 FY24.

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