Business Wire IndiaWNS (Holdings) Limited (NYSE: WNS), a leading provider of global Business Process Management (BPM) solutions, today announced that it has been named a ‘Leader’ in the IDC MarketScape for Worldwide Digital Customer Care Services 2021-2022 Vendor Assessment. (doc #US47203921, December 2021) The report cites WNS’ investments and capabilities in omni-channel solutions, analytics, Artificial Intelligence (AI), and industry-specific platforms as key strengths. The IDC […]
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