“CX|UX is all about showing empathy, building trust and memorable human connections. In today’s digital economy, more than prices or features, experiences that spark powerful positive emotions will have customers who are more engaged, more satisfied, and more loyal.†Imtiyaz Khatib says.
The benchmark indices continued to make small gains during mid-morning trade, buoyed by a strong demand in auto stocks. The Nifty index hovered above 16,300 mark. At 11:30 IST, the barometer index, S&P BSE Sensex rose 71.98 points or 0.13% at 54,542.65. The Nifty 50 index gained 15.10 points or 0.09% at 16,316.95. The S&P BSE Mid-Cap index slipped 0.88%. The S&P BSE Small-Cap index […]
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