Summary
Excel Infoways Ltd is a leading Customer Contact Centre providing Voice Based Services in the areas of Collections, Telemarketing and Customer Care. The company offers a range of customer care services including outbound sales and marketing, voice, email response, real-time chat, knowledge management, eCRM architecture and other value added services. The company provides offshore BPO services to customers in the telecommunications and financial sector. They provide BPO services mostly to clients in the United States and the United Kingdom. The company has state of art facility at Andheri (W) in Mumbai aggregating 150 seats.The companys focus industries include Telecom Fulfillment Solutions, Financial Services, Technical services and Healthcare. Telecom Fulfillment Solutions include customer acquisition, provisioning and fulfillment support, customer service and collections. Financial Services offerings include customer acquisition, customer service, funds management and overseas property management, business and financial transcription and e-media transcription. Technical services offering include network management and monitoring, solution of complex connectivity problems to increase bandwidth, and global operations support. Healthcare offerings include insurance claim processing, medical billing and coding.Excel Infoways Ltd was incorporated on January 7, 2003 as Excel Infoways Pvt Ltd. In September 2003, the company commenced their commercial operations with an initial... Read More
Reports by Excel Realty N Infra Ltd
Reports by Excel Realty N Infra Ltd
