HCL Technologies to provide global service desk and on-site support to Novo Nordisk

1 Apr 2022 , 01:32 AM

HCL Technologies HCL has been selected to provide global service desk and on-site support to Novo Nordisk Through the partnership HCL will help Novo Nordisk transform its IT operations and create world-class end-user experiences and drive efficiency across its workforce HCL will implement a multilingual and omnichannel digital workplace solution for Novo Nordisk Using the knowledge-centred service KCS methodology and its next-generation automation and self-service capabilities HCL will support more than 48000 end-users in 20 languages across 58 countries and offer on-site IT services throughout the United States Asia and Europe