Hinduja Global Solutions opens new customer experience CX hub in Colombia

6 Dec 2022 , 01:34 AM

Hinduja Global Solutions HGS today announced the opening of a new multilingual customer experience CX hub in Colombia to support customers with English Spanish and Portuguese CX requirements Located in Barranquilla on the northern coast of the country the new modern contact center location opens several permanent leadership and frontline positions to help support customers through the holiday season and beyond HGS expects to hire over 150 employees locally across voice and non-voice multilingual service roles as well as corporate support functions by January 2023 and ramp up going forward The HGS Colombia CX hub will support clients in the logistics and consumer industries and add other clients subsequently