Happiest Minds included in Now Tech: Robotic Process Automation Services analyst report

Happiest Minds’ DPA offerings provide solutions in the core areas of enterprise digital transformation.

Oct 19, 2021 05:10 IST India Infoline News Service

Happiest Minds Technologies Limited has announced being included in the Forrester Now Tech: Robotic Process Automation Services, Q4 2021 published on Forrester.com.

Rajiv Shah, Executive Board Member & CEO, Digital Business Services, Happiest Minds said, “Happiest Minds aims at bridging the gap between Digital and Physical world and automation plays a significant role in doing so. It is important for any organization undertaking digital transformation to clearly define and communicate where they are going and why.

In addition, one must align organizational processes and leadership traits to drive the change. Our vision is to create value, deliver value and sustain value; and help customers meet their business goals by delivering digital capital at each step of their digital transformation journey through outcomes and insights.”

Ram Mohan, Executive Board Member & CEO, Infrastructure Management and Security Services, Happiest Minds, "Process Automation forms the backbone of any digital transformation strategy. We focus on delivering 'Agile & Secure' Intelligent Automation roadmap for organizations to scale their digital workforce to achieve broader business objectives. As integrated service providers of RPA, we support end-to-end Automation lifecycle from process selection to implementation to managed services."

Digital Automation has become a key imperative for organizations to optimize their business processes and reduce manual intervention in their core processes. Digital Automation enables the digital workforce to perform up-the-value chain activities to ensure enterprise-wide digital transformation in its true sense.

Happiest Minds’ DPA offerings provide solutions in the core areas of enterprise digital transformation viz, Customer experience (CX), Customer engagement (CE), and Operational Efficiency (OE). The primary focus is to ensure clients realize the full potential value from their Digital Transformation initiatives in the areas of Process, Infrastructure & Security and Test Automation.

The company leverages best-in-class RPA & OCR tools, BPM & LCAP Platforms as well as enterprise grade integration tools to implement end-to-end automation. Happiest Minds also provides advisory services to identify & map out automation journeys, design & implement automation solutions as well as operate & manage automation solutions to ensure optimal performance & realization of benefits.

Sundar Ramaswamy, Senior Vice President & Head CoE - Digital Process Automation, Happiest Minds said, “Happiest Minds has been delivering Automation Services to ensure our clients realize the full potential from their Digital Transformation initiatives.

We have 500+ Happiest Minds delivering $30Mn+ automation solutions annually in the areas of Process, Infrastructure, Security, and Test automation. Through our investments in the Digital Process Automation CoE, we will continue to lead efforts in building automation solutions that drive sustainable business impact for our clients.”

Happiest Minds Technologies ended at Rs1,395.45 apiece down by Rs12.6 or 0.89% on Sensex.

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