B2B Software Technologies Ltd Management Discussions

1. OVERVIEW :

B2B - Health Care Division

The Healthcare Information Technology industry continued to evolve in 2014 with new coding standards coming to the forefront. Perhaps the most noteworthy change is the transition to ICD- 10, a far more comprehensive coding standard than its predecessor, ICD-9. In addition, Genesco has made strides to expand on its electronic prescribing functionality by including the ability to prescribe controlled substances (EPCS) as well as send clinical messages.

The initial flurry of Meaningful use incentives is drawing to a close, thus putting many physicians at a crossroads. Either tolerate their EHR for the foreseeable future or undertake the painful process of finding and implementing a new EHR throughout their practice. Fortunately, GeniusDoc has been able to reap the benefits of its favourable reputationin the medical community as several practices have moved on from less desirable EHRs to GeniusDoc based largelyon word of mouth. Consequently, this transition has helped GeniusDoc expand its reach into previously untapped regions like the Pacific Northwest (i.e. Washington) and the Southeast (i.e Alabama). The last few years have also featured a wave of hospitals buying out private practices as well as consolidation. The movement towards hospital settings has not fazed GeniusDoc as practices have gone to great lengths to ensure that they are still able to use theapplication despite the change in ownership. The increase in consolidation has allowed the company to leverage its existing customer base as physicians and practices are joining GeniusDoc affiliated practices.

One of the hallmarks of GeniusDoc is its commitment to constantly improving the product both internally through customer feedback and externally by integrating third parties into the application. Beyond servicing the expected medical needs of practices, GeniusDoc has matured into an incredibly robust practice management application capable of accommodating multiple workflows. In fact, many practices have incorporated the GeniusDoc Patient Portal into their workflow to reduce the burden on front office staff as well as improve transparency with patients. Moreover, several practices have leveraged the tools inside of GeniusDoc to streamline patient visits (i.e. Dashboard, Synopsis, etc.) by tapping into a horde of readily available information.

GeniusDoc collaborated with notable credit card processor, TransFirst, to develop an integrated solution that streamlines payment workflow in front offices. Along those lines, GeniusDoc also worked with an appointment reminder service, Callpointe, to relieve the burden placed on front offices to constantly reach out to patients to confirm patient appointments.

In short, the future continues to look bright for GeniusDoc as the product continues to mature and evolve while the customer base grows.

B2B in the Microsoft Dynamics world

B2B is Indias one of the leading provider of business consulting services delivering exceptional service and sustainable value through consulting, software and IT implementation in Microsoft Dynamics World. Our diverse clientele includes mid-sized companies and larger enterprises.

As a Mcrosoft partner - B2B advances and adds value to Microsofts leading business solutions and client relationshipsby ensuring that companies get the highest level of attention, expertise and results from Microsoft technology.

With more than 200+ client engagements, B2B leverages its deep expertise in Microsoft Dynamics and Microsoft technology to deliver a competitive edge to organizations worldwide.

B2B LIFT is certified by Third Party Consulting Company for GMP.

Our Reseller base is consistently increasing with more than 200 add-on sales in India and Abroad. Our Reseller base abroad spreads across, USA, Singapore, Philippines, Malaysia, Vietnam, Sri Lanka, Australia, Belgium, South Africa, UAE, Kenya, Nigeria, Mauritius and Middle East.

B2B development team has developed HR & Payroll add-ons specific to different countries (UAE, Egypt, Libya, Qatar, Nigeria, Uganda and Ethiopia for Microsoft Dynamics Partners on D365. During these trying times we have tied up with other Partners in exploring the options of extending Payroll for other countries.

B2B development team has developed Budget Control extension for D365 Business central for specific customers who are looking for Budgetary control as an extension to the existing product. This is another product from B2B offering.

1. GLOBAL ECONOMY AND DEVELOPMENTS

The global economic growth was estimated at a slower 3.2 per cent in 2022, compared to 6 per cent in 2021 (which was on a smaller base of 2020 on account of the pandemic effect). The relatively slow global growth of 2022 was marked by the Russian invasion of Ukraine, unprecedented inflation, pandemic-induced slowdown in China, higher interest rates, global liquidity squeeze and quantitative tightening by the US Federal Reserve.

The challenges of 2022 translated into moderated spending, disrupted trade and increased energy costs. Global inflation was 8.7 per cent in 2022, among the highest in decades. US consumer prices decreased about 6.5 per cent in 2022, the highest in four decades. The Federal Reserve raised its benchmark interest rate to its highest in 15 years. The result is that the world ended in 2022 concerned that the following year would be slower.

Even as the global conflict remained geographically distant from India, ripples comprised increased oil import bills, inflation, cautious government and a sluggish equity market. Indias economic growth is estimated at 7.2 per cent in FY 2022-23. The Indian economy performed exceptionally well compared with the rest of the world. India is set to remain the bright spot in CY 2023 with a potential to contribute 15% to the global GDP growth, according to IMF. Indian economy is projected to grow at 5.9% in FY 2024[1] after having grown at an estimated 6.8% in FY 2023, to be among the fastest growing major economies.

India emerged as the second fastest-growing G20 economy in FY 2022-23. India overtook UK to become the fifth- largest global economy. India surpassed China to become the worlds most populous nation (Source: IMF, World Bank)

2. INDUSTRY STRUCTURE AND DEVELOPMENTS

Covid-19 pandemic drastically changed the global economies and businesses. Governments and central banks have responded with monetary and fiscal interventions to respond to the disruptions.

During the pandemic, companies across the world accelerated their digital transformation initiatives to address these disruptions and secure their businesses. While some companies have now set up advanced business continuity measures, others have embarked on new innovative services and products. As companies focused on protecting employees from the pandemic, technology enabled a seamless transition to remote working by shifting to digital channels and digital customer engagement models.

Global IT service providers offer a range of end-to-end software development, digital services, IT business solutions, research and development services, technology infrastructure services, business process services, consulting and related support functions. Companies will continue to invest in digital transformation to address new pandemic driven consumer behaviors with the support of technology.

3. FINANCIAL OVERVIEW

Standalone Financial Highlights:

Particulars	2022-23	2021-22
	(in lakhs)	(in lakhs)
Total Revenue	1415.02	1512.10
Total Expenses	1157.69	1172.41
Profit/(Loss) before exceptional Item and Tax	257.33	339.68
Profit before Extra-Ordinary items and tax	257.33	339.68
Profit before Tax	257.33	339.68
Profit/(Loss) for the period	227.05	249.75
Earnings per Equity Share	1.96	2.15

The Company has recorded Revenue from Operations of Rs in Lakhs 1415.02/- (including Other Income) for the year ended 31st March, 2023 as compared to Rs. 1512.10/- (in lakhs) during the previous year.

The Profit before Tax stood at Rs. 257.33/- (in lakhs) for the year ended 31st March, 2023 as compared to Rs. In lakhs 339.68 in previous financial year.

Consolidated Financial Highlights:

Particulars	2022-23	2021-22
	(in Lakhs)	(in Lakhs)
Total Revenue	2052.33	2047.31
Total Expenses	1783.78	1690.02
Profit/(Loss) before exceptional Item and Tax	268.55	357.28
Profit before Extra-Ordinary items and tax	268.55	357.28
Profit before Tax	268.55	357.28
Profit/(Loss) for the period	238.27	267.35
Earnings per Equity Share	2.06	2.31

The Company has recorded Revenue from Operations of Rs. 2052.33/-(in lakhs) (including Other Income) for the year ended 31st March, 2023 as compared to Rs 2047.31/- (in lakhs) during the previous year.

The Profit Before Tax stood at Rs. 268.55/-(in lakhs) for the year ended 31st March, 2023 as compared to Rs. 357.28/- (in lakhs) in previous financial year.

4. OPPORTUNITY AND THREATS

Our expertise and understanding of Microsofts suite of products combined with our industry knowledge and consulting experience enables us to quickly focus on selling and providing services related to Microsoft Dynamics Products.

Our relationship with Microsoft has contributed to our ability to expand and maintain our worldwide presence, enabled us to provide input on product enhancement and gain access to Microsoft resources that facilitate product placement and services opportunities in the market.

5. RISK AND CONCERNS

Microsoft Dynamics being a growing business, new entrants into the market and competition will continue to exert pricing pressure undermining industry profitability, Strategic positioning and generating higher level of economic value by continuing to build IP and offer value added services around verticals and add-ons is mandatory.

6. INTERNAL CONTROL SYSTEMS AND ADEQUACY

The Company has set up a proper and adequate and sound internal control system to safeguard the Groups assets and to enhance shareholders investment, as well as reviewing its adequacy and effectiveness of the said system.

The Company constantly reviews its processes and the systems with an aim to remain competitive and address the changing regulatory and business environment. The Control Systems provide a reasonable assurance of recording the transactions of its operations in all material aspects and of providing protection against misuse or loss of Companys assets. The external auditors as well as the internal auditors periodically review the internal control systems, policies and procedures for their adequacy, effectiveness, and continuous operation for addressing risk management and mitigation strategies.

7. HUMAN RESOURCES

B2B Software is a people-focused and talent conscious enterprise, operating in a competitive business environment. It considers its employees to have a competitive edge. To achieve leadership and scalable growth, the Company has aligned competencies of its human capital with technology enablement. The Company significantly invests in professional development and providing career development opportunities for its employees. A robust training and development framework, rewards and recognition systems, is aligned to the business to help them excel in their work. One of the key pillars of the Companys business is its people. The Companys Human Resources policies and practices are built on B2B Software core values of Integrity, Passion, Speed, Commitment and Seamlessness. The Company believes that meaning at work is created.

When people relate to the purpose of the organization, feel connected to their leaders and have a sense of belonging. The Companys focus stays strong on providing its people a work environment that welcomes diversity, nurtures positive relationships, provides challenging work assignments and provides opportunities based on meritocracy for people to grow and build their careers in line with their aspirations. The Companys philosophy of building leaders from within continues to guide its actions towards identifying, developing and nurturing talent.