To,
The Members of
ESAF Small Finance Bank Limited
On behalf of the Board of Directors (the "Board") of ESAF Small Finance Bank Limited (the "Bank"), it is our pleasure to present the Tenth Annual Report of the Bank, along with the Audited Financial Statements and Auditors Report thereon for the Financial Year 2025-26.
1. FINANCIAL PERFORMANCE AND STATE OF THE BANKS AFFAIRS
The highlights of the standalone financial performance of your bank for the Financial Year 2025-26, are presented below:
| Particulars | For the year ended 31st March, 2026 | For the year ended 31st March, 2025 |
| Deposits | 25,850.16 | 23,276.44 |
| Advances | 21,594.23 | 18,027.87 |
| Total Income | 4,348.23 | 4,329.3 |
| Interest Expended | 1837.44 | 1810.68 |
| Operating Expenses | 1798.82 | 1961.51 |
| Operating Profit | 711.97 | 557.11 |
| Provisions (Other than Tax) and Contingencies | 940.37 | 1250.08 |
| Profit/(Loss) Before Tax | (228.40) | (692.97) |
| Provision for Tax | (62.00) | (171.58) |
| Net Profit/(Loss) | (166.4) | (521.39) |
| Profit/(Loss) brought forward | 291.18 | 857.28 |
| Total Profit/(Loss) available for appropriation | 124.78 | 335.89 |
| Appropriation | ||
| Dividend Paid | - | 36.03 |
| Transfer to Statutory Reserve | - | - |
| Transfer to Capital Reserve | 23.34 | 8.67 |
| Transfer to Investment Fluctuation Reserve | 5.31 | - |
| Balance carried to Balance Sheet | 96.13 | 291.18 |
| Earnings per Share | ||
| Basic (Rs. ) | (3.23) | (10.13) |
| Diluted (Rs. ) | (3.22) | (10.12) |
Performance Overview
During the financial year under review, the Bank continued to witness steady growth in its business operations, with deposits increasing to Rs. 25,850.16 crore and advances to Rs. 21,594.23 crore, reflecting healthy expansion and improved deployment of funds.
The Bank reported a significant reduction in losses, with Net Loss declining to Rs. 166.40 crore from Rs. 521.39 crore in the previous year. This improvement was supported by better cost management, calibrated growth, and gradual stabilisation in operating performance. The Banks Total Income remained broadly stable at Rs. 4,348.23 crore. Interest Income for the Financial Year 2025-26 was Rs. 3,537.18 crore
as against Rs. 3,857.53 crore in the previous year, reflecting changes in portfolio mix and prevailing business conditions.
During the year, the Bank maintained its focus on strengthening operational efficiency, improving portfolio quality, and pursuing calibrated growth across its business segments, which contributed to the overall stabilisation in financial performance.
The Bank continued its focus on strengthening portfolio quality and improving collection efficiency during the year. As at March 31, 2026, the Gross Non-Performing Assets (GNPA) stood at 5.41% as compared to 6.87% in the previous year, while Net Non-Performing Assets (NNPA) stood at 1.8% as against 2.99% as at 31st March, 2025.
The moderated movement in asset quality indicators reflects the Banks ongoing efforts towards portfolio stabilisation, improved recovery mechanisms, and disciplined underwriting practices, contributing to improved operating performance.
The financial position and performance of the Bank is given in the Management Discussion & Analysis Report, which forms part of this Integrated Annual Report.
The operating environment during the Financial Year 2025-26 continued to remain challenging across certain borrower segments, particularly in the microfinance sector, leading to elevated credit costs and moderation in profitability. In response, the Bank continued to strengthen its risk governance framework through focused monitoring of portfolio quality, collection efficiency, prudent underwriting practices and calibrated business growth, supported by appropriate provisioning and balance sheet strengthening measures.
2. OUR BUSINESS SEGMENTS
The Bank has identified our business segments, segregating them into Treasury, Wholesale Banking, Retail Banking and Other Banking Segments after considering the internal business reporting system and guidelines issued by the Reserve Bank of India through its notification DBOD.No.BP.BC.81/ 21.01.018/ 200607 dated April 18, 2007 and Accounting Standard 17 (AS 17) - Segment Reporting.
3. BUSINESS OVERVIEW
Micro Banking
The Micro Banking vertical of the Bank is designed to provide comprehensive banking services to the unbanked and underbanked segments, combining credit and savings-oriented offerings through a high-touch, doorstep delivery model. The business is delivered through the Banks Micro Banking (MB) channel and a network of dedicated Business Correspondents (BCs), enabling deeper customer engagement and supporting their broader financial needs.
During the Financial Year 2025-26, the Bank continued to focus on strengthening its presence in underserved segments through Micro Banking products. As on March 31,2026, the Bank had 32,82,895 active Micro Banking borrowers with a loan book outstanding of Rs. 8,746 crore. During the year, the Bank disbursed loans aggregating to Rs. 7,163 crore under various Micro
Banking products, reflecting the Banks sustained commitment to inclusive financial growth.
The microfinance sector continued to witness phased and evolving challenges during the year, with stress persisting in select geographies and borrower segments. In this context, the Bank adopted a calibrated and disciplined approach, with tightening of underwriting standards, strengthening of credit filters, and implementation of enhanced guardrails in loan origination to reinforce credit discipline and portfolio resilience. The Bank also intensified customer engagement and education initiatives to promote responsible borrowing behaviour and improve credit track record awareness.
The Bank undertook focused initiatives to improve portfolio monitoring and collections, including strengthened field-level controls, closer tracking of early delinquency indicators, and tighter BC performance oversight. Strategic actions were also taken to optimise the operating model, including transition of select portfolios to direct management to reduce concentration risk and strengthen portfolio oversight. Further, performance-linked incentive structures were strengthened to encourage sustained improvement in collections and portfolio outcomes.
As at 31st March, 2026, the Gross NPA (GNPA) of the Micro Banking portfolio stood at 13% from 12.7% as at 31st March, 2025, and the Net NPA (NNPA) improved to 4.37% from 5.81% in the previous year.
Retail Banking
The Bank continued to strengthen its retail banking franchise during the Financial Year 2025-26, supported by steady growth in deposits, expansion of its distribution network, and continued focus on portfolio diversification.
Liability Franchise
The Banks retail liability base continued to grow steadily during the year, with total deposits increasing by 11.06% to Rs. 25,850 crore as on 31st March, 2026. Retail deposits accounted for approximately 92% of the overall deposit base, reflecting the strength of the Banks granular franchise and diversified funding profile. The Bank reported a net accretion of Rs. 2,574 crore during the year, supported by sustained customer engagement across its expanding network. The CASA base stood at Rs. 6,180.60 crore, with the CASA ratio at 23.91% as compared to 24.84% in the previous year. The marginal moderation in CASA was aligned with the Banks strategy of strengthening
overall deposit mobilisation in a competitive interest rate environment, while maintaining a stable and diversified funding profile.
The Banks non-resident deposit base continued to provide meaningful support to the liability franchise, standing at Rs. 5,246 crore as on March 31,2026.
Distribution Network
The Bank continued to expand and strengthen its distribution footprint, with a total of 804 banking outlets as on March 31, 2026, including presence across metro, urban, semi-urban and rural centres. Approximately 25.74% of the outlets are located in Unbanked Rural Centres (URCs), in line with regulatory requirements and the Banks commitment to financial inclusion.
Asset Growth and Portfolio Mix
On the retail assets front, the Bank delivered strong growth during the year, supported by a strategic rebalancing of the asset mix towards secured and quality lending segments. The total retail and corporate loan portfolio grew to Rs. 13,680 crore, registering a year-on-year growth of 37.88%.
A key structural transformation during the year was successful execution of the Banks MARG strategy, representing MSME, Agri, Retail and Gold loans. This strategy reflects the Banks deliberate and calibrated shift from unsecured lending to a secured and diversified portfolio with the objective of strengthening the portfolio quality and supporting sustainable longterm growth. During the year, the share of secured assets grew significantly to approximately 61% of gross advances, as compared to 52.44% in the previous year. This transition, achieved ahead of planned timelines, reflects the Banks focus on building a more resilient, diversified and risk-calibrated asset base, with reduced reliance on unsecured lending.
Segment Drivers
The shift in asset mix has been driven by continued traction across secured lending segments, including gold loans, MSME, agriculture, mobility and affordable housing.
The gold loan portfolio continued to scale up during the year, supported by strong customer demand and improved turnaround time, while maintaining a low delinquency profile and short tenor characteristics, thereby contributing positively to portfolio quality and earnings stability.
The mortgage segment demonstrated steady progress, crossing the milestone of Rs. 1,000 crore, while the mobility portfolio expanded beyond Rs. 600 crore, reflecting the Banks continued focus on scaling secured retail segments.
The Bank also continued to deepen its presence in MSME lending, with a focus on granular and cashflow aligned credit solutions, supporting the growth requirements of small and medium enterprise customers.
This calibrated shift towards secured lending, supported by a stable and growing liability franchise, has resulted in a more granular, diversified and resilient balance sheet. The increasing share of secured assets is contributing to improved portfolio quality, enhanced earnings stability and reduced credit risk, positioning the Bank for sustainable growth going forward.
Treasury
The Banks Treasury function plays a central role in managing liquidity, investment portfolio and balance sheet risks, while supporting overall financial performance through prudent asset-liability management practices. The Treasury continues to focus on optimising returns within the Banks risk appetite, while maintaining adequate liquidity buffers and ensuring regulatory compliance.
The Bank maintains a diversified portfolio of investments, primarily in Government Securities, in line with Statutory Liquidity Ratio (SLR) requirements. The portfolio is classified under Held-to-Maturity (HTM), Available-for-Sale (AFS) and Held-for-Trading (HFT) categories, enabling the Bank to balance earnings stability with flexibility to respond to market movements. A significant portion of the portfolio continues to be held under the HTM category, providing stability against market volatility and supporting consistent income generation.
As on March 31, 2026, the Banks total investment portfolio increased to Rs. 6,399.11 crore from Rs. 5,995.26 crore in the previous year, reflecting a growth of 6.74%. Treasury performance during the year was supported by stable liquidity conditions and active portfolio management, enabling the Bank to generate investment income of Rs. 402.7 crore.
The Treasury function continues to operate in a dynamic interest rate and liquidity environment, requiring active management of interest rate risk and funding costs. In this context, the Bank maintains a prudent ALM (Asset-Liability Management) framework,
aligning the investment portfolio and funding profile to support balance sheet stability and optimise net interest income over the medium term. Effective ALM practices are critical for managing liquidity, interest rate and funding risks, and are a key contributor to long-term profitability.
The Bank has also been strengthening its foreign exchange business in line with its evolving customer requirements. During the Financial Year 2025-26, the Bank earned Rs. 1.8 crore from AD-II foreign exchange operations. With the commencement of Authorised Dealer Category-I (AD-I) operations from April 01, 2024, the Bank is well positioned to expand its foreign exchange capabilities and enhance its offerings to customers across retail and business segments.
The Treasury function remains focused on balance sheet optimisation, liquidity management and risk mitigation, while contributing to stable earnings and supporting the Banks overall growth strategy in a dynamic market environment. During the year under review, there was a relaxation of the PSL requirement by RBI from 75% to 60%. On account of the same, the Bank has done PSLC Sale and realised Rs. 127 crore during Financial Year 2026 as against Rs. 56 crore during Financial Year 2025.
4. IT INITIATIVES
Digital Strategy and Transformation
The Bank continues to strengthen its technology capabilities under its ESAF 2.0 transformation- StratoNext, a multi-year digital transformation initiative aimed at modernising the Banks technology infrastructure, enhancing customer experience and improving operational efficiency. The StratoNext programme focuses on building a secure, scalable and regulatory-compliant technology architecture, while enabling greater agility, high availability and sustained innovation across the Banks operations. Through this initiative, the Bank is progressively transitioning towards a more digitally integrated, data- driven and customer-centric operating model, with investments in advanced infrastructure, cybersecurity frameworks and platform integration to support seamless service delivery and efficient business operations.
Customer Experience and Digital Channels
The Bank continues to strengthen its digital ecosystem,
offering a wide range of customer touchpoints including internet banking, mobile banking and digital payment platforms.
ESAF Mithra App, designed to enhance accessibility for Micro Banking customers, enables customers to access real-time loan information, make digital payments, raise service requests and locate branches through a user-friendly interface. The application has witnessed growing adoption with approximately 6.5 lakh users, and supports multiple regional languages, improving digital accessibility across diverse customer segments.
Digital channels continue to gain traction, with digital transactions forming a substantial proportion of total transactions, underscoring the growing adoption of technology-enabled banking services.
In addition, WhatsApp Banking, digital alerts and Customer Relationship Management (CRM) solutions have been strengthened to improve customer engagement, responsiveness and service delivery across channels.
Process Automation and Lending Digitisation
The Bank has made significant progress in digitising its lending lifecycle, particularly across Micro Banking and retail segments. The adoption of e-signatures for microloan disbursals and centralised digital credit processing has enhanced operational efficiency and standardisation.
Customer onboarding for microloans has been largely digitised, supported by handheld devices and digital documentation processes. The Bank has also implemented vernacular loan documentation and digital credit underwriting models based on bureau inputs and customer analytics, improving accessibility and credit assessment capabilities. The shift towards cashless loan disbursements and electronic documentation has reduced paper usage and supported the Banks sustainability objectives, while improving turnaround time and customer experience.
Risk Management, Security and Infrastructure
The Bank maintains a strong focus on cybersecurity, data protection and IT governance, ensuring resilience of its technology infrastructure in line with regulatory expectations. Technology initiatives are aligned with the Banks risk management and business continuity frameworks, ensuring high system availability, data integrity and secure delivery of services, while
supporting scalable growth. During the year under review, the Bank developed its own Data Centre (DC)/ Disaster Recovery (DR) Centre as part of its StratoNext Program.
5. CUSTOMER SERVICE QUALITY
The Bank continued to place strong emphasis on enhancing customer experience and service quality, with a focus on strengthening service standards, improving grievance redressal mechanisms and deepening customer engagement across all touchpoints. Customer service remains a core element of the Banks strategy, supporting customer retention, trust and long-term growth.
During the year, the Bank undertook multiple initiatives to strengthen a customer-centric service culture across its branch network and digital channels. Structured service excellence programmes and recognition frameworks played a key role in reinforcing this approach. In this context, the Bank successfully obtained ISO 9001:2015 recertification for Customer Service Quality functions, reaffirming its commitment to standardised processes and continuous improvement.
Further, initiatives such as the "Mantra of Service" programme, which showcases real-life examples of exceptional service delivery across branches, and the Customer Service Excellence Awards, helped promote proactive service behaviour and strengthen a customer-first mindset across the organisation. The Bank also strengthened customer engagement through HNI Customer Testimonials, reinforcing trust and long-term relationship building.
Customer engagement was further enhanced through structured feedback mechanisms and direct outreach initiatives, including customer service calls and periodic field visits, enabling the Bank to capture real-time feedback and continuously refine service delivery processes.
The Banks grievance redressal framework, aligned with regulatory requirements, continued to be supported by structured mechanisms at both branch and central levels. Regular Branch-level Customer Service Committee Meetings (Sampark) and periodic reviews enabled timely identification and resolution of customer concerns, while improving coordination across functions.
To further strengthen service quality, the Bank
deployed continuous monitoring mechanisms such as Branch Mystery Calling, under which service standards across branches are assessed across parameters including customer handling, responsiveness and product knowledge. These insights, along with structured feedback and surveys, have contributed to improved service delivery consistency.
The Bank also continued to focus on capability building of its workforce, recognising its critical role in delivering consistent service quality. Structured training programmes covering service standards, compliance and digital processes were conducted during the year, including quarterly training programmes for Regional and Cluster Heads, supported by internal learning platforms and knowledge-sharing initiatives such as "CX Guru".
In parallel, the Bank undertook multiple customer awareness and financial literacy initiatives aimed at strengthening responsible banking and digital safety practices.
Key Customer Awareness Initiatives (2025-26):
31 customer awareness programmes conducted across India
Programmes aligned with RBI directives on digital safety, grievance redressal and customer rights
Financial literacy initiatives conducted in collaboration with industry bodies including MFIN
These initiatives have contributed to improving customer awareness, digital security understanding and overall financial capability, particularly in rural and semi-urban markets.
Accessibility Initiatives
The Bank remains committed to providing inclusive banking services and ensuring accessibility for differently abled persons. In line with regulatory expectations, the Bank periodically reviews the facilities and services extended to differently abled customers and undertakes appropriate measures to enhance accessibility across its operations.
The Bank has implemented various initiatives to support differently abled customers, including the provision of ramp facilities at branches wherever feasible. In locations where such infrastructure is not feasible, doorstep banking services are provided to ensure uninterrupted access to banking services.
The Bank has also enabled Talking ATMs to support visually impaired customers in conducting transactions independently. Further, Braille-enabled keypads and instructions are made available at ATMs to facilitate ease of use and improve accessibility.
6. COMPLIANCE FUNCTION
The Bank has an independent Compliance Function, headed by a Chief Compliance Officer, responsible for ensuring adherence to applicable regulatory and statutory requirements across all business operations. The Compliance Department operates within a well-defined policy framework and plays a key role in embedding a strong compliance culture across the organisation. It is responsible for monitoring compliance with regulatory guidelines, overseeing statutory obligations and facilitating timely dissemination of regulatory instructions across business and support functions. The function also supports the Bank through regulatory engagement, policy review and assessment of new products and processes to ensure alignment with applicable regulatory requirements. It coordinates regulatory submissions and facilitates responses to regulatory inspections and supervisory observations.
The Bank follows a risk-based approach to compliance management, supported by structured mechanisms for identification, assessment and mitigation of compliance risks. Continuous monitoring and review processes are in place to ensure timely corrective actions and enhance overall effectiveness of the compliance framework.
The Banks compliance architecture is designed to support robust governance, ensure regulatory alignment and mitigate compliance risks, thereby reinforcing safe and sustainable business operations.
7. RISK MANAGEMENT
The Bank follows an integrated risk management framework aimed at identifying, assessing, monitoring and mitigating all material risks arising from its business and operations. The framework is designed to support sustainable growth while maintaining a prudent risk profile and fostering a strong risk-aware culture across the organisation.
Risk governance is overseen by the Board of Directors, which approves risk management policies in line with regulatory requirements and internal risk appetite. The Risk Management Committee of the Board (RMCB) provides strategic direction by reviewing risk
exposures, policies and procedures, and by ensuring the effectiveness of the overall risk management framework.
The Banks risk management function is supported by a dedicated Risk Management Department, which implements approved policies and coordinates risk management activities across the Bank. The function is structured to manage key risk areas, including Credit Risk, Operational Risk, Market Risk and Information & Cybersecurity Risk, ensuring focused oversight of all major risk streams.
At the executive level, specialised risk committees including the Credit Risk Management Committee, Operational Risk Management Committee, Asset Liability Management Committee, Information Security Governance Committee and Outsourcing and Vendor Assessment Committeeare responsible for monitoring risk exposures, reviewing emerging risks and initiating corrective actions where required. These committees provide periodic updates on key risk indicators, trends and incidents to the RMCB.
The Bank has adopted a risk-based and forwardlooking approach to capital and risk management through its Internal Capital Adequacy Assessment Process (ICAAP), which enables identification and assessment of material risks and ensures that capital levels remain commensurate with the Banks risk profile and growth strategy, in line with regulatory expectations. In addition, the Bank undertakes periodic stress testing to assess the impact of adverse scenarios and strengthen its preparedness to manage emerging risks, thereby enhancing the resilience of its balance sheet and operations.
Overall, the Banks risk management framework supports robust governance, proactive risk monitoring and effective capital planning, enabling the Bank to operate within its risk appetite while pursuing sustainable growth.
8. HUMAN RESOURCES INITIATIVES
During the Financial Year 2025-26, the Bank continued its focus on building a high-performance and inclusive work environment, with emphasis on employee development, engagement and capability enhancement aligned to its overall strategic objectives. The year was marked by significant progress in learning, transformation and employee engagement initiatives, supporting both organisational effectiveness and employee growth.
As part of the Banks broader digital transformation journey, HR processes are being progressively automated and digitised, including employee lifecycle management and key processes such as performance improvement, transfer and placement. These initiatives are aimed at improving efficiency, transparency and employee experience.
The Banks efforts in leveraging technology for talent acquisition were recognised through prestigious external accolades, including the CII Award for "Best HR Practices" and the ET HR Award for "Excellence in Use of AI for Talent Acquisition".
Learning and Capability Building
The Bank continued to invest significantly in employee development, conducting over 2.55 lakh man-hours of training during the year. Learning and Development initiatives were structured around key strategic priorities to support enterprise-wide capability building.
Training interventions focused on:
Branch capability building, with emphasis on sales productivity, operational excellence and customer experience
Induction and functional readiness, enabling faster onboarding and productivity for new employees
Technical and process training, including system adoption, audit readiness and operational efficiency
Risk, compliance and cyber awareness,
aligned with regulatory requirements
Leadership development and culturebuilding programmes, supporting managerial effectiveness and change readiness
Large-scale virtual training initiatives were also conducted to ensure consistent knowledge dissemination and policy alignment across the organisation.
Driving High-Performance and Transformation
The Bank continued to promote a high-performance culture through structured initiatives such as the Internal Kaizen Competition, with a focus on enhancing productivity and process efficiency across functions. Productivity studies were also undertaken to improve resource utilisation and operational effectiveness.
Key transformation-focused learning initiatives supported organisational change and digital adoption, including flagship programmes such as:
ESAF 2.0 - Go Live workshops
Evolve 2.0 - Transformation training
initiatives
Specialised capability programmes for auditors and frontline staff
Employee Engagement and Well-being
The Bank continued to strengthen employee
engagement through structured initiatives aimed at fostering a positive and inclusive workplace culture. Employee engagement programmes focused on wellbeing, recognition and organisational connectedness, with strong participation across the workforce.
Key initiatives included:
Wellness programmes on mental and physical
health, including awareness sessions and
preventive health initiatives
Employee recognition programmes aimed at celebrating performance and engagement
Organisation-wide outreach initiatives such as "Dil Se Connect", enabling direct interaction with employees to understand concerns and enhance support
Social and awareness initiatives, including road safety campaigns and employee-led community participation programmes
These initiatives have supported employee well-being, strengthened organisational connect and reinforced a positive workplace environment.
9. INFORMATION SECURITY AND CYBER SECURITY RISK MANAGEMENT
The Bank continues to strengthen its information security and cyber resilience framework in line with evolving regulatory requirements and industry best practices. The Bank has adopted a structured cybersecurity approach based on globally recognised frameworks, including the NIST Cybersecurity Framework, to effectively manage technology and cyber risks.
The Information Security function operates under a dedicated division within the Risk Management Department, led by the Chief Information Security Officer (CISO), with overall oversight from the Chief Risk Officer (CRO) and the Board of Directors. Governance is further supported through the Information Technology Strategy Committee of the Board and the Executive Information Security Governance
Committee, which review the Banks cybersecurity posture, key risk indicators and critical incidents.
The Bank follows a structured cyber risk management framework to identify, assess and mitigate risks across applications, infrastructure and business processes. Risk assessments are conducted periodically and during key changes such as new system implementations or upgrades, with defined mitigation plans and continuous monitoring of residual risks.
The Bank has implemented a layered, defence-indepth security architecture supported by centralised monitoring and response mechanisms. A 24x7 Security Operations Centre (SOC), enabled by advanced monitoring tools, facilitates real-time threat detection and incident response. The Bank is further enhancing its capabilities through automation and advanced intelligence-driven mechanisms to improve response efficiency and strengthen threat management.
To strengthen its security posture, the Bank continues to deploy advanced controls across its technology environment, including network security, endpoint protection, application security and email security solutions. These measures provide protection against evolving cyber threats and support secure digital operations.
As part of its strategic transformation initiatives, the Bank is implementing enhanced capabilities in areas such as identity and access management, network monitoring and anomaly detection, aimed at improving access governance, proactive threat identification and overall cyber resilience.
The Bank conducts regular Vulnerability Assessment and Penetration Testing (VAPT), along with periodic cyber drills and simulation exercises, to assess preparedness and strengthen incident response capabilities. In addition, robust data protection measures, including encryption and monitoring controls, are implemented to safeguard sensitive information.
Operational resilience is supported through well- defined Business Continuity Planning (BCP) and Disaster Recovery (DR) frameworks, with periodic testing to ensure readiness and minimise disruption to critical operations.
The Bank is certified under ISO/IEC 27001 for Information Security Management and PCI DSS for payment security, and complies with applicable regulatory guidelines issued by RBI and other regulatory bodies.
10. BUSINESS CONTINUITY MANAGEMENT
The Bank has a Board-approved Business Continuity Management (BCM) Policy, which is reviewed periodically to ensure alignment with regulatory requirements and evolving business needs. The Bank follows a structured approach to ensure continuity of critical operations in the event of disruptions.
As part of this framework, the Bank conducts periodic Business Impact Analysis (BIA) to identify and prioritise critical processes, systems and dependencies. Based on this assessment, comprehensive Business Continuity Plans (BCP) are maintained, incorporating defined Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) to minimise operational and financial impact in the event of a disruption.
The Banks BCP framework covers a wide range of potential disruption scenarios, including technology failures, network outages, cyber incidents and natural disasters, and provides guidance on response and recovery mechanisms across business functions, including outsourced and business correspondent operations.
To ensure preparedness, the Bank undertakes periodic testing of business continuity and disaster recovery arrangements, in line with regulatory expectations. These exercises help assess the effectiveness of response mechanisms and strengthen the Banks overall operational resilience.
The Bank has established executive-level crisis management structures, including a Crisis Management and Quick Response Team (CMQRT), which is responsible for initiating immediate actions and guiding business units during disruption situations to ensure continuity of operations and protection of assets.
In addition, a dedicated Cyber Crisis Management Team (CCMT) is in place to manage cybersecurity incidents, enabling coordinated response and mitigation in situations where information systems or data integrity may be compromised.
The Banks BCM framework, supported by structured governance, periodic testing and dedicated crisis response mechanisms, ensures operational resilience and continuity of critical services with minimal disruption.
11. IMPLEMENTATION OF IND-AS
The Ministry of Finance, Government of India ("GOI"), had vide its press release dated 18th January, 2016, outlined the roadmap for implementation of
International Financial Reporting Standards ("IFRS") converged Indian Accounting Standards ("Ind AS") for Scheduled Commercial Bank (excluding RRBs), NBFC and Insurance companies. The RBI vide its circular dated 22nd March, 2019, deferred the implementation of Ind AS for Scheduled Commercial Banks ("SCB") till further notice, pending the consideration of some recommended legislative amendments by GOI. The RBI has not issued any further notification on implementation of Ind AS for SCBs.
The Bank submits its Proforma Ind-AS financials on half yearly basis to the RBI based on the GAP assessment carried out by the Bank. The Bank is currently handling the impact analysis and reporting offline by using excel based models. However, the Bank is in the process of implementing system solutions (Ind AS 109 and 116) and hiring skilled resources to implement accounting.
12. TRANSFER TO RESERVES
As per the requirement of the regulations of Reserve Bank of India, the Bank has transferred the following amounts to various reserves during the Financial Year 2025-26:
| Amount Transferred to | in crore. |
| Statutory Reserve | - |
| Capital Reserve | 23.34 |
| Investment Fluctuation Reserve | 5.31 |
Investment Fluctuation Reserve 5.31
13. DIVIDEND
In view of the loss incurred during the Financial Year 2025-26 and in line with the applicable regulatory framework and the Banks Dividend Distribution Policy, the Board of Directors has not recommended any dividend for the Financial Year 2025-26. The Dividend Distribution Policy, in terms of Regulation 43A of the Securities and Exchange Board of India (Listing Obligations and Disclosure Requirements) Regulations, 2015 ("SEBI Listing Regulations") and as reviewed and adopted by the Board of Directors of the Bank, is available on the Banks website at https:// www.esaf.bank.in/wp-content/uploads/2025/09/ Policy-for-Dividend-Distribution.pdf.
14. CHANGE IN THE NATURE OF BUSINESS
There was no change in the nature of business of the Bank during the Financial Year 2025-26.
15. CAPITAL AND DEBT STRUCTURE Authorised Capital
In order to meet Banks growth objectives, business expansion plans and to further strengthen its capital adequacy position, the Bank felt the need to have adequate Authorised Capital in order to infuse additional funds in the form of further capitalisation and to generate long term resources by issuing securities so as to maintain a comfortable Capital to Risk Weighted Assets Ratio (CRAR) and to support the Banks future growth objectives.
Pursuant to approval of the Board of Directors of the Bank at their meeting held on 20th September, 2025, and in accordance with the consent of the shareholders and other requisite approvals, the Authorised Share Capital of the Bank was increased from Rs. 600,00,00,000 (Rupees Six Hundred crore) divided into 60,00,00,000 (Sixty crore) Equity Shares of Rs. 10 (Rupees Ten) each to Rs. 1000,00,00,000 (Rupees One Thousand crore) divided into 100,00,00,000 (Hundred crore) Equity Shares of Rs. 10 (Rupees Ten) each, by creation of additional 40,00,00,000 (Forty crore) equity shares of Rs. 10 each and the consequent alteration of its Memorandum of Association. Further, Reserve Bank of India had vide its letter dated 13th October, 2025, acknowledged the proposed increase in Authorised Share Capital and consequent amendment to be carried out in the Memorandum of Association of the Bank, subject to compliance with relevant statutes and circulars/ instructions/ guidelines issued by RBI from time to time.
As on 31st March, 2026, Authorised Capital of the Bank was Rs. 1000,00,00,000 (Rupees One Thousand crore) divided into 100,00,00,000 (Hundred crore) Equity Shares of Rs. 10 (Rupees Ten) each.
Paid Up Equity Share Capital
Allotment of Equity Shares pursuant to Exercise of ESOPs.
During the Financial Year 2025-26, 2,35,161 equity shares of Rs. 10 each were issued and allotted to the eligible employees of the Bank on exercise of Options granted under ESAF Small Finance Bank Employee Stock Option Scheme 2019 (ESOP 2019).
Consequent to the above, the total issued, subscribed and paid-up share capital of the Bank as at 31 st March, 2026, stands at Rs. 515,66,26,130/- (Rupees Five Hundred and Fifteen crore Sixty Six lakh Twenty
Six Thousand One Hundred and Thirty) divided into 51,56,62,613 (Fifty One crore Fifty Six lakh Sixty Two Thousand Six Hundred and Thirteen) Equity Shares of Rs. 10 (Rupees Ten) each. The equity shares issued under the above schemes rank pari-passu with the existing equity shares of the Bank. Apart from the above, the Bank did not raise any additional equity share capital during the year.
Your Bank has not issued any equity shares with differential voting rights.
Debt Capital
Based on the shareholders approval dated 14th August, 2024 to raise funds through private placement of Unsecured, Rated, Redeemable NonConvertible Debentures (NCDs), the Bank made the following allotment of Listed, Rated, Taxable, Unsecured, Transferable, Redeemable, Fully Paid Up, Basel II Compliant Lower Tier II Subordinated Bonds in the nature of Non-Convertible Debentures having a face value of Rs. 1,00,000 (Rupees One lakh) during the Financial Year 2025-26:
| Sl. No. | Date of Allotment | Series | Number of Securities allotted | Aggregate amount (in ) | Coupon Rate |
| 1. | 17th July, 2025 | 1 | 6,500 | 65,00,00,000 | 11.10% |
| 2. | 14th August, 2025 | 2 | 5,000 | 50,00,00,000 | 11.30% |
| TOTAL | 11,500 | 115,00,00,000 |
Further, pursuant to the shareholders approval dated 24th September, 2025 to raise funds through private placement of Unsecured, Rated, Redeemable Non-Convertible Debentures (NCDs), the Board of Directors in the meeting held on 03rd November, 2025, considered and approved the proposal to raise funds by way of issue of Unsecured, Rated, Redeemable Tier II bonds (in the form of Non-Convertible Debentures), aggregating up to Rs. 1,000 crore (Rupees One Thousand crore Only) on a private placement basis, in one or more tranches, in compliance with all applicable directions and regulations of the Reserve Bank of India, SEBI, other governmental authorities, and any other person, as may be required/ applicable.
Pursuant to the aforesaid approval, the Bank made the following allotments of Listed, Rated, Taxable, Unsecured, Transferable, Redeemable, Fully Paid Up, Basel II Compliant Lower Tier II Subordinated Bonds in the nature of NonConvertible Debentures having a face value of Rs. 1,00,000 (Rupees One lakh), during the Financial Year 2025-26:
| Sl. No. | Date of Allotment | Series | Number of Securities allotted | Aggregate amount (in ) | Coupon Rate |
| 1. | 10th November, 2025 | 3 | 15,000 | 150,00,00,000 | 11.30% |
| 2. | 23rd January, 2026 | 4 | 15,000 | 150,00,00,000 | 11.65% |
| TOTAL | 30,000 | 300,00,00,000 |
The above fund raising was done to augment the Tier II Capital of the Bank for strengthening the Banks capital adequacy and enhancing the Banks long-term resources. The Audit Committee of the Board ("ACB") has reviewed and confirmed that the Bank has utilised the said funds for the above-mentioned purposes. During the Financial Year 2025-26, the Bank had redeemed Rated, Listed, Redeemable, Unsecured Basel III Compliant Tier II bonds in the form of Nonconvertible Debentures aggregating to Rs. 40,00,00,000 (Rupees Forty crore).
16. CAPITAL ADEQUACY
Your Bank is subject to the Basel II Capital Adequacy guidelines stipulated by the Reserve Bank of India. The Capital Adequacy Ratio of the Bank is calculated
as per the standardized approach for credit risk. The Capital Adequacy ratio of the bank as on 31st March, 2026 is 22.22 %, as against the minimum requirement of 15.00% stipulated by the Reserve Bank of India, with Tier I Capital being 14.68% (of which, Common Equity Tier 1 Capital is 14.23%) and Tier II Capital being 7.54%.
17. SUBSIDIARY, JOINT VENTURES AND ASSOCIATE COMPANIES
The Bank does not have any subsidiary, joint ventures and associate companies. Hence, the details of this clause are not applicable to the Bank. Accordingly, the Bank is also not required to formulate a specific policy on dealing with material subsidiaries.
18. EMPLOYEE STOCK OPTION SCHEME
The Shareholders of the Bank, in the meeting held on 03rd January, 2020, had approved the ESAF Small Finance Bank Employee Stock Option Plan 2019, by way of a special resolution which also authorized the Nomination, Remuneration and Compensation Committee to grant up to 2,25,15,552 (Two crore Twenty-Five lakh Fifteen Thousand Five Hundred and Fifty-Two) Employee Stock Options to the employees, in one or more tranches, from time to time.
The objective of the said scheme is to recognize the contribution of the employees in formation of the bank and to create the feeling of inclusiveness and enable the employees to get a share in the value that they help to create for the organization over a period of time. The Bank strongly believes that an equity component in the compensation goes a long way in aligning the objectives of an individual with those of the Bank. The objectives of ESOP 2019 are, among others, to attract and retain employees with Employee Stock Options as a compensation tool. Through ESOP 2019, the Bank intends to offer an opportunity of sharing the value created with those employees who have contributed or are expected to contribute to the growth and development of the Bank.
Through the scheme, the Bank intends to grant equity-based compensation to the employees in two categories namely:
1) Loyalty Grant to reward eligible employees for their contributions in the past tenure and continued employment in the Bank, which is a one-time grant and;
2) Performance Grant on the basis of employees annual appraisals for their future performance and continuity of services.
The Nomination, Remuneration and Compensation Committee has been entrusted with the responsibility of administering the ESOP 2019 Scheme. As of 31st March, 2026, the Nomination Remuneration and Compensation Committee of the Board granted 41,71,325 options as Loyalty Grant under the ESOP 2019 Scheme and 2,03,194 options as Performance Grant under the ESOP 2019 Scheme, to the employees identified under the implementation guidelines for ESAF ESOP 2019 as per the terms of granting.
The aforesaid scheme is available on the website of the Bank at https://www.esaf.bank.in/wp-content/ uploads/7075/01/FSAF-Small-Finance-Bank- Fmployee-Stock-Option-Plan-7019.pdf and are in compliance with the SEBI (Share Based Employee Benefits and Sweat Equity) Regulations, 2021 ("SEBI (SBEB & SE) Regulations, 2021"), as applicable.
The relevant details of the aforesaid scheme, as required under the SEBI (SBEB & SE) Regulations, 2021, are available on the Banks website at https:// www.esaf.bank.in/investor-relation/Rs. id = esop- disclosures. These details, along with the certificate(s) from the Secretarial Auditor, as required under the SEBI (SBEB & SE) Regulations, 2021, stating that the schemes have been implemented in accordance with the SEBI (SBEB & SE) Regulations, 2021, as applicable and also in accordance with the relevant resolution(s) passed by the members, and will be placed before the shareholders at the Annual General Meeting ("AGM") and would be available for inspection by the members during the AGM.
19. CREDIT RATING
Credit ratings assigned to various debt instruments of the Bank during the Financial Year ended 31st March, 2026 are as follows:
| Sl. Instrument Name No. | Name of the Credit Rating Agency | Amount ( in crore) | Rating | Date of Rating Action |
| 1. Tier II Bonds | CARE Ratings Limited | 780 | CARE A-; (Outlook: Negative) | 02nd September, 2025 |
| 2. Tier II Bonds | Brickwork Ratings India Private Limited | 20 | BWR BBB+/ Stable | 19th August, 2025 |
20. SELECTION, APPOINTMENT AND REMUNERATION OF DIRECTORS
In compliance with the provisions of the Banking Regulation Act, 1949, the guidelines issued by the Reserve Bank of India and Section 178 of the
Companies Act, 2013, the Bank has formulated and adopted a Nomination Policy for selection and appointment/ re-appointment/ removal of Directors, which is disclosed on our website (www.esaf.bank . in). Through the said policy, the Bank has formulated
criteria for the appointment of directors, and based on the said criteria, Nomination, Remuneration and Compensation Committee of the Board (NRCCB) shall conduct a due diligence process to determine the suitability of every person who is being considered for being appointed or re-appointed as a Director of the Bank, based on the range of skills, experience, expertise, qualifications, specialized knowledge etc. of the candidate, and recommend his/ her appointment to the Board. The Nomination, Remuneration and Compensation Committee identifies potential candidates from diverse backgrounds including, but not limited to, Accountancy, Agriculture and Rural Economy, Banking, Co-operation, Finance, Law, Small Scale Industry, Economics, Human Resources, Payment and Settlement Systems, Business Management, Risk Management and Information Technology, thus providing the Board with members who have diverse knowledge, practical experience and skills to serve the business interests of the Bank. Every such person shall meet the fit and proper criteria the Reserve Bank of India may stipulate from time to time, and accordingly, any appointment or re-appointment of a Director shall be subject to prior approval by the NRCCB of the Bank.
The key objectives of the Nomination Policy shall inter- alia include the following:
To guide the Board in relation to appointment, re-appointment or removal of directors and lay down a selection criterion for appointment of directors.
To ensure compliance with applicable laws, rules and regulations including compliance to the Fit and Proper criteria of Directors at the time of their appointment and on a continuous basis.
To devise a policy on the size and composition of the Board taking into account the available and needed diversity and balance in terms of experience, knowledge, skills and judgment of the Directors.
During appointment/ re-appointment/ removal of Directors of the Bank, your Bank has always ensured that the provisions of the Companies Act, 2013, Banking Regulation Act/ RBI Guidelines and directives and guidelines of SEBI to the extent applicable are adhered to. In all respects, your Bank has also kept high standards and met the diversity, structure and size compositions of the Board and its Committees as prescribed in various statutes.
The NRCCB is responsible to the Board for leading the succession planning process in respect of appointments/ re-appointments in respect of Directors, employees in the grade of Senior Management and Key Managerial Personnel of the Bank.
The Bank has accordingly obtained prescribed declarations/ undertakings from the Directors as per the guidelines of the Reserve Bank of India and the same are placed before the Board of Directors for its review and noting. An assessment on whether the Directors fulfill the prescribed criteria is carried out by the Nomination Remuneration and Compensation Committee of the Board on an annual basis and also at the time of their appointment or re-appointment. Wherever necessary, the Nomination Remuneration and Compensation Committee is authorized to engage the services of an External Consultant(s)/ expert in the field of succession planning, to identify and assess the suitability of candidates for the post of a Director of the Bank.
The RBI, vide its circular no. RBI/DOR/2025-26/180 DOR.HGG.GOV.No.99/29.67.001/2025-26Reserve Bank of India (Small Finance Banks - Governance) Directions, 2025 on Compensation Policy. In accordance with the aforesaid RBI Circular, the Board of the Bank has adopted a revised Compensation Policy for its Whole-time Directors, Chief Executive Officer of the Bank and other employees. The salient feature of the Compensation Policy is as follows:
To provide a fair and transparent structure that helps the Bank to retain and acquire the talent pool critical to building competitive advantage and brand equity as a social bank focused on social transformation and community development.
The Nomination Policy is available in the website of the Bank at https://www.esaf.bank.in/wp-content/ uploads/2026/03/Nomination-Policy.pdf.
21. BOARD OF DIRECTORS
The composition of the Board of Directors of the Bank is governed by the Companies Act, 2013, the Banking Regulation Act, 1949 and SEBI Listing Regulations and is in conformity with the same. As of 31 st March, 2026, the Board of Directors comprised a combination of Eight directors out of which there were Five Independent Directors including a Woman Independent Director, One Non-Executive Director and Two Executive Directors. The size of the Board
is commensurate with the size and business of the Bank. The Board meets the criteria prescribed under Section 10(A)(2) of the BR Act and the circulars issued by the RBI from time to time. The Board mix provides a combination of professionalism, knowledge, experience and skills required in the banking industry and also meets the criteria prescribed under the Nomination Policy adopted by the Board.
Retirement of Director by Rotation
Section 152 of the Act provides that two-thirds of the total number of directors are liable to retire by rotation out of which one-third shall retire from office at every Annual General Meeting. In terms of Section 149(13), the provisions of retirement of Directors by rotation shall not be applicable to Independent Directors and an Independent Director shall not be included in the total number of Directors liable to retire by rotation. Shri. George Ittan Maramkandathil (DIN: 11193648), Non-Executive Director of the Bank, who retires by rotation as Director, at the conclusion of this Annual General Meeting is proposed to be re-appointed and has offered himself for re-appointment.
Change in Directors during the Financial Year 2025-26
Retirement of Dr. Joseph Vadakkekara Antony as the Non-Executive Director of the Bank
Dr. Joseph Vadakkekara Antony (DIN: 00181554), Non-Executive Director of the Bank, retired from his directorship on completion of his term on 17th November, 2025. The Board of Directors of the Bank placed on record their appreciation for the valuable contributions by Dr. Joseph Vadakkekara Antony during his tenure as Director of the Bank.
Retirement of Shri. Ravi Venkatraman as the Non-Executive Independent Director of the Bank
Shri. Ravi Venkatraman (DIN: 00307328), NonExecutive Independent Director of the Bank, retired from his directorship on completion of his term on 12th December, 2025. The Board of Directors of the Bank placed on record their appreciation for the valuable contributions by Shri. Ravi Venkatraman during his tenure as Director of the Bank.
Retirement of Shri. Ajayan Mangalath
Gopalakrishnan Nair as the Non-Executive Nominee Director of the Bank
Shri. Ajayan Mangalath Gopalakrishnan Nair (DIN: 09782416), Non-Executive Nominee Director of the Bank, retired from his directorship on completion of his term on 12th December, 2025. The Board of Directors of the Bank placed on record their appreciation for the valuable contributions by Shri. Ajayan Mangalath Gopalakrishnan Nair during his tenure as Director of the Bank.
Retirement of Shri. John Samuel as the NonExecutive Nominee Director of the Bank
Shri. John Samuel (DIN: 07725212), NonExecutive Nominee Director of the Bank, retired from his directorship on completion of his term on 12th December, 2025. The Board of Directors of the Bank placed on record their appreciation for the valuable contributions by Shri. John Samuel during his tenure as Director of the Bank.
Re-appointment of Ms. Kolasseril Chandramohanan Ranjani as Non-Executive Independent Director of the Bank
Based on the recommendations of the Nomination Remuneration and Compensation Committee of the Board and the Board of Directors and the results of the Performance Evaluation, the Shareholders through Postal Ballot on 12th December, 2025 approved the reappointment of Ms. Kolasseril Chandramohanan Ranjani (DIN: 01735529) as Non-Executive Independent Director of the Bank for a period of three consecutive years with effect from 13th December, 2025.
Retirement of Shri. Ravimohan Periyakavil Ramakrishnan as Part Time Chairman and Non-Executive Independent Director of the Bank
Shri. Ravimohan Periyakavil Ramakrishnan (DIN: 08534931), who was the Part Time Chairman and Non-Executive Independent Director of the Bank, retired from the directorship on completion of his two terms of appointment on 20th December, 2025. The Board of Directors of the Bank placed on record their appreciation for the valuable contributions by Shri. Ravimohan Periyakavil Ramakrishnan during his tenure as the Director of the Bank.
Appointment of Shri. Karthikeyan Manickam as Part Time Chairman and Non-Executive Independent Director of the Bank
Based on the recommendations of the Nomination Remuneration and Compensation Committee of the Board and the Board of Directors, the Shareholders through Postal Ballot on 12th December, 2025, approved the appointment of Shri. Karthikeyan Manickam (DIN: 09450145) as a Non-Executive Independent Director on the Board of the Bank for a period of three consecutive years commencing from 21st December, 2025. He assumed as the Part-Time Chairman of the Bank on 21st December, 2025.
Appointment of Shri. Ajay Sharma as NonExecutive Independent Director of the Bank Based on the recommendations of the Nomination Remuneration and Compensation Committee of the Board and the Board of Directors, the Shareholders through Postal Ballot on 12th December, 2025, approved the appointment of Shri. Ajay Sharma as the NonExecutive Independent Director of the Bank, for a period of three consecutive years with effect from 21st December, 2025.
Retirement of Shri. Thomas Jacob Kalappila as the Non-Executive Independent Director of the Bank
Shri. Thomas Jacob Kalappila (DIN: 00812892), Non-Executive Independent Director of the Bank, retired from his directorship on completion of his two terms on 09th March, 2026. The Board of Directors of the Bank placed on record their appreciation for the valuable contributions by Shri. Thomas Jacob Kalappila during his tenure as Director of the Bank.
Familiarisation Programme
Complying with SEBI Listing Regulations, provisions of the Companies Act, 2013 and the RBI guidelines, Familiarization Programmes were conducted during the Financial Year 2025-26 to give an overview and introduction to the Independent Directors about the Banks business and operations.
Under this programme, newly appointed directors are appraised of the organization structure, operational overview, financial overview, board matters and procedures, key risk issues and its mitigation strategy, among others.
Further, all the newly appointed Board Members undergo a face-to-face induction schedule where the Banks Management Team provides insights about the affairs of their function and of the Bank as a whole. The details of the familiarization programme imparted to Independent Directors are available on the website of the Bank at https://www.esaf.bank.in/wp-content/ uploads/2026/05/Familiarisation-Programme-for- Independent-Directors-1.pdf.
22. EVALUATION OF PERFORMANCE OF THE BOARD OF DIRECTORS
In accordance with the provisions of Section 149(8) read with Schedule IV, Section 178(2) of the Act, Regulation 17 and other applicable Regulations of SEBI Listing Regulations, and in consonance with Guidance Note on Board Evaluation issued by the SEBI, the Board has formulated a Performance Evaluation Policy including a questionnaire for performance evaluation of the Individual Directors, Committees of the Board, Chairman, Managing Director and CEO and the Board as a whole. The questionnaire designed for the performance evaluation covering various aspects of performance, including structure of the Board, meetings of the Board, functions of the Board, role and responsibilities of the Board, governance and compliance, evaluation of risks, grievance redressal for investors, conflict of interest, stakeholder value and responsibility, relationship among directors, director competency, Board procedures, processes, functioning and effectiveness, was circulated to all the directors of the Bank for the annual performance evaluation. The appraisal of each of the Directors of the Bank is done based on the evaluation conducted with a set of pre-determined evaluation factors.
The performance evaluation of the Board of Directors, Committees of the Board and individual Directors were conducted during the Financial Year. The Board and the Nomination, Remuneration and Compensation Committee of the Board reviewed the performance of the Individual Directors and noted that the results of the performance evaluation indicated a high degree of satisfaction among directors.
The Policy on Performance Evaluation of Board, Sub-Committees of the Board and directors is available on the website of the Bank at https://www. esaf.bank.in/wp-content/uploads/2025/02/Policy- on-Performance-Evaluation-of-the-Board-Sub- Committees-of-the-Board-and-the-Directors-of-the- Bank.pdf.
23. CODE OF CONDUCT FOR DIRECTORS AND SENIOR MANAGEMENT PERSONNEL
In accordance with Regulation 17(5) of SEBI LODR Regulations, the Bank has adopted the Code of Conduct for Directors and Senior Management Personnel. The code of conduct sets forth the guiding principles for orderly and fair conduct by Directors and SMPs. All Directors and SMPs have affirmed the compliance of the code for the Financial Year 202526 and a declaration to this effect signed by the Managing Director and CEO forms part of Report on Corporate Governance. The Banks Code of Conduct for Directors and SMPs is disclosed on the website of the Bank at https://www.esaf.bank.in/pdf/policies/ other-disclosures/Code-of-Conduct-for-Directors- and-Senior-Management-v1.pdf
24. DECLARATION FROM INDEPENDENT DIRECTORS
The Board has received declarations from the Independent Directors as required under Section 149(7) of the Companies Act, 2013, and the Board is satisfied that the Independent Directors meet the criteria of independence as mentioned in Section 149(6) of the Companies Act, 2013 and Regulation 16(1) (b) of SEBI Listing Regulations and that they have complied with the code of conduct for independent directors as prescribed under Schedule IV of the Companies Act, 2013.
In the opinion of the Board, all the Independent Directors meet the criteria with regards to integrity, expertise and experience as required under applicable laws.
All Independent Directors of the Bank have registered themselves in the data bank as specified under Section 150 of the Companies Act, 2013, read with Rule 6 of Companies (Appointment and Qualifications of Directors) Rules, 2014 and have qualified the prescribed proficiency test. The Independent Directors
(not exempted under the Companies (Appointment and Qualification of Directors) Fifth Amendment Rules, 2020 as notified on 18th December, 2020) have qualified the online proficiency self-assessment as required under the aforesaid rule within the prescribed timeline.
The terms and conditions of appointment of Independent Directors are available on the website of the Bank https://www.esaf.bank.in/pdf/policies/other- disclosures/Terms%70and%70conditions%70of%70 appointment%70of%70Independent-Directors.pdf.
25. DIRECTORS AND OFFICERS LIABILITY INSURANCE POLICY
The Bank has a Directors and Officers Liability Insurance Policy which protects Directors and Officers of the Bank from any breach of fiduciary duty.
26. CORPORATE GOVERNANCE
The Bank is committed to achieving and adhering to the highest standards of Corporate Governance and it consistently benchmarks itself with the best practices in this regard. A report on Corporate Governance for the Financial Year 2025-26 has been annexed to the Annual Report.
27. MEETINGS OF THE BOARD
The Board of Directors met Twelve (12) times during the Financial Year 2025-26.
The meetings of the Board of Directors were convened in accordance with applicable laws and standards and the intervening gap between the said meetings did not exceed 120 days. The details of Board Meetings and details of attendance of each director have been disclosed in the Corporate Governance Report which forms part of the Annual Report of the Bank for the Financial Year 2025-26. During the year, Dr. Vinod Vijayalekshmi Vasudevan had sought leave of absence from Two (2) meetings of the Board of Directors.
As on 31st March, 2026, the Bank had Twelve (12) Board Committees:
| Sr. Name of the Committees No. |
| 1. Audit Committee of the Board (ACB) |
| 2. Nomination, Remuneration and Compensation Committee of the Board (NRCCB) |
| 3. Risk Management Committee of the Board (RMCB) |
| 4. Corporate Social Responsibility and Sustainability Committee of the Board (CSRSCB) |
| 5. Stakeholders Relationship Committee of the Board (SRCB) |
| 6. Management Committee of the Board (MCB) |
| 7. IT Strategy Committee of the Board (ITSCB) |
| 8. Customer Service Committee of the Board (CSCB) |
| 9. Human Resource Committee of the Board (HRCB) |
| 10. Special Committee of the Board for Monitoring and Follow-up of Cases of Frauds (SCBMF) |
| 11. Review Committee of the Board for identification and Classification of Wilful Defaulters (RCBWD) |
| 12. Those Charged With Governance Committee of the Board (TCWGCB) |
The details of composition, number of meetings held and date thereof and terms of reference of the above Committees are available in the Corporate Governance Report which forms part of the Annual Report of the Bank for the Financial Year 2025-26.
28. MEETING OF INDEPENDENT DIRECTORS
As per the requirement of Section 149(8) read with Schedule IV of Act and Regulation 25 of SEBI Listing Regulations, meeting of the Independent Directors of the Bank is required to be held at least once a year in absence of nonindependent directors.
During the Financial Year 2025-26, the Independent Directors of the Bank met on 07th March, 2026, chaired by Shri. Thomas Jacob Kalappila and attended by all the Independent Directors of the Bank.
29. KEY MANAGERIAL PERSONNEL
The following officials of the Bank are the "Key Managerial Personnel" pursuant to the provisions of Section 203 of the Companies Act, 2013:
| Sl. Name of the Key Managerial Person No. | Designation |
| 1. Dr. Kadambelil Paul Thomas | Managing Director and CEO |
| 2. Shri. George Kalaparambil John | Executive Director |
| 3. Shri. Gireesh C. P. | Chief Financial Officer |
| 4. Shri. Ranjith Raj P. | Company Secretary |
In addition to the above, the Board of the Bank has designated the following senior officials of the Bank as Key Managerial Personnel in terms of Section 2(51) of the Companies Act, 2013:
| Sl. Name of the Key Managerial Person No. | Designation |
| 1. Shri. Sudev Kumar V | Executive Vice President |
| 2. Shri. Wilson Cyriac | Chief Risk Officer |
| 3. Shri. Sivakumar P | Head - Internal Audit |
Following changes took place in the list of Key Managerial Personnel during the Financial Year 2025-26:
| Sl. Name of the Key No. Managerial Person | Nature of Change |
| 1. Shri. Hemant Kumar Tamta | Shri. Hemant Kumar Tamta, Executive Vice President, ceased to be the Key Managerial Person of the Bank with effect from the close of business hours on 31st July, 2025, due to completion of his employment contract. The Board placed on record its appreciation for the invaluable contribution rendered by him during his tenure as Executive Vice President. |
| 2. Shri. George Thomas | Shri. George Thomas, Executive Vice President, relieved from his responsibilities with effect from closure of business hours on 30th September, 2025, prior to the completion of his contractual tenure (March 2026) due to personal preoccupation. The Board placed on record its appreciation for the invaluable contribution rendered by him during his tenure as Executive Vice President. |
| 3. Shri. Hari Velloor | Shri. Hari Velloor, Executive Vice President, ceased to be the Key Managerial Person of the Bank with effect from the close of business hours on 31st March, 2026, due to completion of his employment contract. The Board placed on record its appreciation for the invaluable contribution rendered by him during his tenure as Executive Vice President. |
30. INTERNAL FINANCIAL CONTROLS
The Board of Directors confirms that your Bank has laid down a set of standards, processes and structures which enable it to implement internal financial controls across the organisation with reference to Financial Statements and that such controls are adequate and are operating effectively. The Internal Financial Control framework of the Bank ensures that:
Internal Financial Controls are established for critical and material processes handled by the Bank.
Draw up recommendations based on good practices to develop or strengthen the internal control systems.
Ensure that, the IFCs are adequate and operating effectively, by periodic review and testing.
Periodic reporting of the status to the Audit Committee of the Board.
The existence and adequacy of IFCs is demonstrated to various internal and external stakeholders.
The Internal Audit Department of the Bank has tested each of the controls and during the year under review, there are no material or serious observations of inefficiency or inadequacy of such controls.
31. DIRECTORS RESPONSIBILITY STATEMENT
Pursuant to Section 134(3) of the Companies Act, 2013, the Board of Directors hereby declare and confirm to the best of their knowledge and belief that:
i) in the preparation of the annual accounts for the year ended 31st March, 2026, the applicable accounting standards had been followed along with proper explanation relating to material departures;
ii) such accounting policies as specified in Schedule III to the Financial Statements have been selected and applied consistently and judgements and estimates have been made that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Bank as at 31st March, 2026 and of the profit of the Bank for the year ended on that date;
iii) proper and sufficient care has been taken for maintenance of adequate accounting records in accordance with the provisions of the Companies Act, 2013 for safeguarding the assets of the Bank and for preventing and detecting frauds and other irregularities;
iv) annual accounts have been prepared on a going concern basis;
v) internal financial controls to be followed by the Bank were in place and that the same were adequate and were operating effectively, and
vi) proper system to ensure compliance with the provisions of all applicable laws was in place and the same was adequate and operating effectively.
32. ENVIRONMENT SOCIAL AND GOVERNANCE PRACTICES AND CORPORATE SOCIAL RESPONSIBILITY
The Bank remains committed to integrating Environmental, Social and Governance ("ESG") principles into its strategy, operations and decisionmaking processes, with the objective of ensuring sustainable growth while balancing the interests of its stakeholders, including shareholders, employees, customers, communities, regulators and the environment.
During the year under review, the Bank continued to strengthen its sustainability governance framework through oversight by the Corporate Social Responsibility and Sustainability Committee of the Board, supported by the ESG Management Committee and the Sustainability Council. The Bank also undertook initiatives to embed SDG-linked ESG metrics across key departments and reviewed its sustainability-related policy framework to ensure consistency, clarity and effective governance.
In line with regulatory guidance issued by the Reserve Bank of India on assessment and management of climate-related financial risks, the Bank initiated steps to integrate climate-risk considerations into its overall risk management framework. The Bank commenced a climate-risk assessment project during the year, with appropriate governance structures, internal oversight mechanisms and defined milestones.
The Bank has received ISO 26000:2010 certification for social responsibility, covering areas such as community engagement and development, environmental stewardship, human rights, labour practices, consumer protection, fair operating practices and organisational governance. Further, the Banks ESG score assigned by CareEdge ESG Ratings was upgraded to 75.4, placing the Bank in the CareEdge-ESG 1 category.
The Bank continued to undertake initiatives in financial inclusion, livelihood promotion, education, healthcare, water and sanitation, environmental
sustainability, diversity, equity and inclusion, and community development. During the year, the Bank conducted various ESG-focused awareness and community engagement programmes, including initiatives around environmental conservation, financial literacy, responsible consumption, inclusive banking and social banking. The Bank also observed
thematic programmes such as Environment Week, Balajyothi Week, Vayojyoti Week, Financial Literacy Week and Banking on Values Week, aimed at engaging employees, customers and communities across different segments. These programmes supported the Banks broader objective of promoting sustainable practices, financial inclusion, customer awareness and values-based banking.
Corporate Social Responsibility
The Bank has adopted a Board-approved Corporate Social Responsibility Policy in accordance with Section 135 of the Companies Act, 2013, read with the Companies (Corporate Social Responsibility Policy) Rules, 2014, as amended from time to time. The CSR Policy sets out the Banks approach towards undertaking CSR activities in areas including financial inclusion, livelihood promotion, education, healthcare, water and sanitation, environmental sustainability and other activities specified under Schedule VII to the Companies Act, 2013. The CSR Policy is available on the Banks website at https://www.esaf.bank.in/wp- content/uploads/2025/08/CSR-Policy.pdf .
The Corporate Social Responsibility Committee of the Board reviews and recommends the CSR Policy, annual action plan, CSR projects, expenditure and monitoring mechanism to the Board. Based on the recommendations of the Committee, the Board approved the CSR projects and CSR expenditure for the financial year under review.
As a voluntary commitment towards inclusive and sustainable development, the Bank allocates 5% of its average net profits, computed in accordance with Section 135 of the Companies Act, 2013, towards CSR activities, as against the statutory requirement of 2%. During the financial year 2025-26, the Bank undertook CSR projects directly and / or through eligible implementing agencies, in accordance with Section 135 of the Companies Act, 2013 and the
applicable CSR Rules. The Banks CSR initiatives during the year focused on financial inclusion, livelihood promotion, education, healthcare, water and sanitation, development of collective enterprises and environmental sustainability.
For the Financial Year 2025-26, the Bank was required to spend Rs. 2,34,82,404/- towards CSR activities. Against this requirement, the Bank spent Rs. 5,87,00,000/- during the year. The unspent amount of Rs. 4,51,32,000/-, relating to ongoing projects, was transferred to the Unspent Corporate Social Responsibility Account within the prescribed timeline, in accordance with Section 135(6) of the Companies Act, 2013.
The Annual Report on CSR Activities, containing the composition of the CSR Committee, brief outline of the CSR Policy, details of CSR projects, CSR expenditure, unspent amount, implementing agencies and other prescribed particulars, is annexed to this Report as Annexure I.
33. BUSINESS RESPONSIBILITY AND SUSTAINABILITY REPORT
During the year, the Bank continued to strengthen its ESG framework through responsible governance practices, sustainable banking initiatives, prudent environmental management, financial inclusion, women empowerment, community development, employee well-being, and transparent sustainability disclosures. Guided by its triple-bottom-line
philosophy, the Bank also advanced its Business Responsibility and Sustainability Reporting (BRSR) framework and ESG performance monitoring, ESG governance framework through Board oversight, implementation of its ESG Roadmap, reaffirming its commitment to creating long-term value for all stakeholders.
BRSR for Financial Year 2025-26 is a part of the Annual Report of the Bank and is also available on the Banks website at https://www.esaf.bank.in/investor- relation/Rs. id=annual-reports .
34. DISCLOSURE UNDER THE SEXUAL HARASSMENT OF WOMEN AT WORKPLACE (PREVENTION, PROHIBITION AND REDRESSAL) ACT, 2013
The Bank continues with the belief of zero tolerance towards sexual harassment in the workplace and continues to uphold and maintain itself as a safe and non-discriminatory organization. To achieve the same, the Bank reinforces the understanding and awareness of The Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 ("POSH"). The Bank has in place, a policy in line with the requirements of the Sexual Harassment of Women at Workplace (Prevention, Prohibition and Redressal) Act, 2013 and an Internal Complaints Committee has been set up for redressal of complaints. Any complaint pertaining to sexual harassment is diligently reviewed and investigated, and treated with great sensitivity. The Internal Committee members have been trained in handling and resolving complaints and have also designed an online e-learning POSH Awareness module, which covers the larger employee base. During the Financial Year 2025-26, 4 (Four) complaints were received and the same was disposed of. There were no complaints pending for a period exceeding ninety days.
Maternity Benefit Act, 1961
The Bank confirms compliance with the provisions of the Maternity Benefit Act, 1961, to the extent applicable to its employees.
35. OVERALL REMUNERATION
The information required pursuant to Section 197 read with Rule 5(1) of the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014, in respect of Directors / employees of the Bank, is attached as Annexure II to this report.
36. WHISTLE BLOWER POLICY/ VIGIL MECHANISM
The Bank has implemented a vigil mechanism through the adoption of a Whistle Blower and Protected Disclosure Policy in compliance with the relevant provisions of the Companies Act, 2013 and rules thereunder. The Bank provides an opportunity to employees, vendors and directors to raise concerns relating to fraud, malpractice or any other activity or event which is against the interest of the Bank or society as a whole. The details of Whistle Blower complaints received and subsequent action taken and the functioning of the Whistle Blower mechanism are reviewed periodically by the Audit Committee of the Board. During the Financial Year 2025-26, 17 complaints were received under the Whistle Blower Mechanism. The functioning of the mechanism is reviewed by the Audit Committee from time to time. No employee of the Bank has been denied access to the Audit Committee for raising a whistle blower complaint.
To demonstrate our commitment to combating corruption, bribery, and money laundering, we have implemented targeted initiatives across critical domains such as the Prevention of Corruption Act, Know Your Customer (KYC) and Anti-Money Laundering (AML) regulations. These initiatives include comprehensive training for our employees on anticorruption, anti-bribery, and anti-money laundering practices.
The policies are available on the official website of the Bank at https://www.esaf.bank.in/wp-content/ uploads/2025/04/Whistle-Blower-Policy-V-8.0.pdf and https://www.esaf.bank.in/pdf/policies/KYC%20 AML%20CFT%20Policy%20Extracts.pdf
37. CODE OF CONDUCT TO REGULATE, MONITOR AND REPORT INSIDER TRADING
The Bank has in place, a Policy for Monitoring Insider Trading which inter alia acts as the Code of Conduct to Regulate, Monitor and Report ("Code") insider trading in the securities of the Bank and the Code of Practices and Procedures for Fair Disclosure of Unpublished Price Sensitive Information ("UPSI"). The Code, inter alia, prohibits dealing in securities by insiders while in possession of UPSI. The said Code has been amended, from time to time, to give effect to the various notifications/circulars of the Securities and Exchange Board of India ("SEBI") with respect to the SEBI (Prohibition of Insider Trading) Regulations, 2015. The Policy for Monitoring of Insider Trading is available on the Banks website at https://www.esaf.
bank.in/wp-content/uploads/707 5/07/Policy-for- Monitoring-of-Insider-Trading.pdf.
38. STATUTORY AUDITORS
In accordance with the Guidelines for Appointment of Statutory Central Auditors (SCAs)/Statutory Auditors (SAs) of Commercial Banks (excluding RRBs), UCBs and NBFCs (including HFCs) dated April 27, 2021 ("RBI Guidelines") issued by RBI, Banks shall appoint the Statutory Auditors for a continuous period of three (3) years, subject to the firms satisfying the eligibility norms each year and the approval of RBI on an annual basis.
Based on the approval of Reserve Bank of India vide letter No. Ref CO.DOS.RPD.No. S503/ 08.61.005/2025- 26 dated 21st April, 2025, the Shareholders of the Bank in the 09th Annual General Meeting held on 24th September, 2025 had appointed M/s. Sundaram & Srinivasan, Chartered Accountants (Firm Registration Number: 004207S) as the Joint Statutory Auditors of the Bank for a period of three financial years who will hold office from the conclusion of the 09th Annual General Meeting till the end of the 12th Annual General Meeting of the Bank, subject to the approval of the Reserve Bank of India to be obtained by the Bank for the Financial Year 2026-27 and Financial Year 2027
28. Since the asset size of the Bank is above the said limit, the Bank is required to appoint Joint Statutory Auditors and has presently appointed M/s. Kirtane and Pandit LLP and M/s. Sundaram & Srinivasan, as Joint Statutory Auditors, wherein M/s. Kirtane & Pandit LLP will be completing their tenure of three years upon conclusion of the ensuing Annual General Meeting of the Bank and they will not be eligible to be appointed further.
The Board at its meeting held on 27th February, 2026 approved the eligibility of existing Statutory Auditors M/s. Sundaram & Srinivasan, Chartered Accountants, Mumbai, FRN 004207S for holding of office for the 2026-27 and appointment of new Statutory Auditors by providing first preference to M/s. Rodi Dabir and Co, Chartered Accountants, Nagpur, FRN108846W for three years respectively, and has directed to seek approval of Reserve Bank of India (RBI). In accordance with the same, approval from RBI vide letter dated 03rd May, 2026 was sought. RBI vide letter dated 12th May, 2026 accorded the approval for appointment of M/s. Sundaram & Srinivasan, Chartered Accountants, Mumbai, FRN 004207S and M/s. Rodi Dabir and Co, Chartered Accountants, Nagpur, FRN108846W as the joint statutory auditors of our Bank for 2026-27 for their second and first year respectively.
Based on recommendation of Audit Committee of the Bank and the approval of Reserve Bank of India
(RBI) vide their letter no. S1041/08.61.005/2026-27 dated 12th May, 2026, the Board of Directors, subject to approval of the Shareholders and prior approval of the Reserve Bank of India (RBI) every year, had proposed the appointment of M/s. Rodi Dabir and Co, Chartered Accountants, Nagpur, FRN108846W as Joint Statutory Auditors of the Bank from 2026-2027 for a period of 3 years . Accordingly, the proposal for their appointment is being placed in the ensuing 10th Annual General Meeting.
The Statutory Auditors have confirmed their eligibility under Section 141 of the Act and as per the guidelines issued by RBI from time to time. Further, as required under the relevant provisions of SEBI Listing Regulations, the Statutory Auditors had also confirmed that they had subjected themselves to the peer review process of the Institute of Chartered Accountants of India ("ICAI") and they hold a valid certificate issued by the Peer Review Board of ICAI.
39. SECRETARIAL AUDITOR
Pursuant to the provisions of Section 204 of the Companies Act, 2013, and the Companies (Appointment and Remuneration of Managerial Personnel) Rules, 2014 and Regulation 24A of SEBI LODR Regulations, 2015, the shareholders of the Bank in the 9th Annual General Meeting held on 24th September, 2025, had appointed M/s. SEP and Associates, (Firm Registration No: P2019KE075600), Company Secretaries, Ernakulam, as the Secretarial Auditor of the Bank for conducting Secretarial Audit for the Financial Year 2025-26 to 2029-2030, i.e., till the conclusion of the 14th Annual General Meeting of the Bank.
The Secretarial Audit Report does not contain any qualification, reservation or adverse remark and the report for the Financial Year 2025-26 is enclosed herewith as Annexure - III. The Bank has complied with the Secretarial Standards i.e., SS-1 and SS-2, relating to Meetings of the Board of Directors and General Meetings, respectively, as specified by the Institute of Company Secretaries of India and notified by the Ministry of Corporate Affairs under Section 118(10) of the Companies Act, 2013.
In terms of the provisions of the SEBI Listing Regulations, your Bank has submitted the Annual Secretarial Compliance Report for FY 2025-26 to the Stock Exchanges within the prescribed time and the same is available on websites of BSE (www. bseindia.com), NSE (www.nseindia.com ) and on the Banks website at https://www.esaf.bank.in/investor- relation/Rs. id=secretarial-compliance-report
40. PARTICULARS OF CONTRACT OR ARRANGEMENTS WITH RELATED PARTIES
During the year, your Bank has not entered into any materially significant transaction with its related parties, which could lead to a potential conflict of interest between the Bank and these parties. All the related party transactions that were entered into during the year were on an arms length basis and in the ordinary course of business. Hence, pursuant to Section 134(3)(h) of the Act read with Rule 8(2) of the Companies (Accounts) Rules, 2014, there are no related party transactions to be reported under Section 188(1) of the Act and disclosure in Form AOC- 2 is not applicable to the Bank.
The Bank has a Board approved Related Party Transaction Policy. The same is available on the Banks website at https://www.esaf.bank.in/wp-content/ uploads/2026/02/Related-Party-Transaction-Policy-1. pdf.
41. ANNUAL RETURN
Pursuant to the provisions of Section 134(3) (a) and Section 92(3) of the Act read with Rule 12(1) of the Companies (Management and Administration) Rules, 2014, the Annual Return of the Bank for the Financial Year 2025-26 will be hosted on the banks website at https://www.esaf.bank.in/investor- relation/Rs. id=annual-return .
42. DETAILS IN RESPECT OF FRAUDS, IF ANY, REPORTED BY AUDITORS:
There were no frauds reported by the Statutory Auditors for the Financial Year 2025-26.
43. STATUTORY DISCLOSURES
None of the Directors of the Bank are disqualified as per provisions of Section 164(2) of the Companies Act, 2013. The Directors have made necessary disclosures, as required under various provisions of the Companies Act, 2013, Securities and Exchange Board of India Regulations and guidelines of Reserve Bank of India.
44. PARTICULARS REGARDING CONSERVATION OF ENERGY, TECHNOLOGY ABSORPTION AND FOREIGN EXCHANGE EARNINGS AND OUTGO PURSUANT TO SECTION 134 (3) (Q) OF THE COMPANIES ACT, 2013 READ WITH RULE 8(3) OF THE COMPANIES (ACCOUNTS) RULES, 2014
i) Particulars relating to conservation of energy and technology absorption are not material to banking operations. However, the Bank continues to undertake various initiatives aimed at improving energy efficiency, optimising resource utilisation
and reducing its environmental footprint across its offices, branches and operational locations. Details of the same are available in the BRSR section of the Integrated Annual Report for 2025-26 and is also available on the Banks website at https://www.esaf.bank.in/investor- relation/Rs. id=annual-reports .
The Bank has used information technology extensively in its operations as detailed in the para on Technology and Digitisation. ii) Foreign Exchange earnings and outgo are part of the normal banking business of your Bank. During the Financial Year 2025-26, the Bank had foreign currency expenditure of Rs. 71,59,689.13/- and foreign currency earnings of Rs. 14,38,028.98/- during the period.
45. DETAILS OF APPLICATION MADE OR PROCEEDING PENDING UNDER INSOLVENCY AND BANKRUPTCY CODE 2016
During the year under review, there were no applications made nor proceedings pending in the name of the Bank under the Insolvency Bankruptcy Code, 2016.
46. DETAILS OF DIFFERENCE BETWEEN VALUATION AMOUNT ON ONE TIME SETTLEMENT AND VALUATION WHILE AVAILING LOAN FROM BANKS AND FINANCIAL INSTITUTIONS
During the year under review, the Bank has not entered into any one-time settlement in respect of loans taken from banks or financial institutions. Accordingly, the disclosure of details of difference between the valuation amount at the time of one-time settlement and the valuation while availing such loans is not applicable.
47. MATERIAL CHANGES AND COMMITMENTS AFFECTING FINANCIAL POSITION OF THE BANK
There have been no material changes and commitments between the end of the Financial Year 2025-26 and the date of this report, affecting the financial position of the Bank.
48. EXPLANATIONS OR COMMENTS BY THE BOARD ON EVERY QUALIFICATION, RESERVATION OR ADVERSE REMARK OR DISCLAIMER MADE IN THE STATUTORY AUDITORS REPORT OR IN THE SECRETARIAL AUDIT REPORT
The Statutory Auditors Report on the financial statements of the Bank and the Secretarial Audit Report for the financial year under review do not contain any qualification, reservation or adverse remark.
49. INFORMATION ABOUT THE FINANCIAL PERFORMANCE/ FINANCIAL POSITION OF THE SUBSIDIARIES, ASSOCIATES AND JOINT VENTURE COMPANIES
The Bank does not have any subsidiaries, associates or joint venture companies.
50. DEPOSITS
Being a Banking Company, the disclosures required as per Rule 8(5)(v) and (vi) of the Companies Accounts Rules, 2014, read with Section 73 and 74 of the Companies Act, 2013, are not applicable to your Bank.
51. LOANS / GUARANTEES / INVESTMENTS
Being a Banking Company, the provisions of Section 186 of the Companies Act, 2013 is not applicable.
52. COST RECORDS
The Bank is not required to maintain cost records as specified by the Central Government under subsection (1) of Section 148 of the Companies Act, 2013.
53. SIGNIFICANT AND MATERIAL ORDERS
In accordance with Rule 8(5)(vii) of the Companies (Accounts) Rules, 2014, there have been no significant and material orders passed by the regulators or courts or tribunals impacting the going concern status and the future operations of the Bank.
54. DISPATCH OF ANNUAL REPORT
The MCA has issued General Circular No. 20/2020 dated 05th May, 2020 read with other relevant circulars, including General Circular No. 10/2022 dated 28th December, 2022 and applicable circulars/ notifications issued by SEBI relaxing the requirement of dispatching physical copies of the Annual Report and the Notice convening the AGM to Shareholders. Members who wish to have a physical copy may write to the Company Secretary of the Bank at investor. relations@esafbank.com or submit a written request to the Registered Office of the Bank. In accordance with the aforesaid circulars, the web link of the Annual Report and the Notice convening the AGM of the Bank is being sent in electronic mode only to members whose e-mail address is registered with the Bank or the Depository Participant(s). Those members, whose email address is not registered with the Bank or with their respective Depository Participant(s) and who wish to receive the Notice of the AGM and the Annual Report for the financial year ended 31st March, 2026, can get their email address registered by following the steps as detailed in the Notice convening the AGM. The Annual Reports of your Bank are available on the Banks website at https://www.esaf.bank.in/investor- relation/Rs. id=annual-reports .
55. STRICTURES AND PENALTIES
The penalties or strictures imposed by the regulators on the Bank are as follows:
| Sl. Name of the regulatory/ enforcement No. agencies/ judicial institutions | Amount (In ) | Brief of the case |
| 1. Office of the Superintendent, GST, Rampurhat, Birbhum Division, West Bengal | Rs. 1580/- | An Audit was conducted in the state of West Bengal for 2019-20 to 2021-22. Department treated the ITC availed by bank as non-claimable. Though the Bank filed reply to Show Cause Notice, the department issued Order demanding payment of Rs. 1580/- as ITC Reversal and Rs. 1580/- as penalty. |
| 2. Office of the Superintendent, GST, Rampurhat, Birbhum Division, West Bengal | Rs. 87,484/- | An Audit was conducted in the state of West Bengal for 2019-20 to 2021-22. The Department treated Exempted income as Taxable income. Bank filed reply to Show Cause Notice, but the department issued Order demanding payment of Liability of Rs. 10,366/-, Interest of Rs. 68,812/- and Penalty of Rs. 87,484/-. |
Acknowledgement
The Directors place on record their sincere appreciation for the guidance and support received from the Reserve Bank of India, Government of India,
other government and regulatory authorities, banks, financial institutions and other stakeholders.
The Directors also acknowledge the continued support and guidance received from M/s. ESAF Financial
Holdings Private Limited, the Corporate Promoter of the Bank.
The Directors express their sincere gratitude to the Banks valued customers and clients for their continued
trust and patronage. The Board further places on record its deep appreciation for the commitment, dedication and contribution of all employees of the Bank towards the growth and progress of the Bank.
IIFL Customer Care Number
(Gold/NCD/NBFC/Insurance/NPS)
1860-267-3000 / 7039-050-000
IIFL Capital Services Support WhatsApp Number
+91 9892691696
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This Certificate Demonstrates That IIFL As An Organization Has Defined And Put In Place Best-Practice Information Security Processes.