One Point One Solutions Ltd Summary
One Point One Solutions Limited was originally incorporated as DSA Learning Systems Private Limited in Mumbai on May 30, 2008. The name of the Company was changed to One Point One Solutions Private Limited on December 17, 2013 and was subsequently changed to One Point One Solutions Limited on October 09, 2017.One Point One Solutions Limited is a leading global, AI-powered customer experience and enterprise operations company that combines human expertise, agentic AI, domain depth and global delivery to transform customer and enterprise operations and deliver measurable outcomes to businesses across multiple industries. The Company serves a diverse range of industries, including banking and financial services (BFSI), telecommunications, e-commerce, retail, healthcare, insurance, travel, logistics, and other enterprise sectors.
Its service ranges from Data management and Business Analytics, Integrated Telephony Management, Customer Relationship Management, Sales Management, Document Management, Payment Gateway Management, Order Booking Management and IVR Solutions Management. By combining industry knowledge with the patented resolution stack, 1Point1 Solutions helps organizations optimize business processes, improve service quality, and strengthen customer relationships in an increasingly competitive business environment. With the rapid advancement of digital technologies, 1Point1 Solutions has transformed itself from a traditional BPM service provider into a next-generation digital transformation company.The Company came up with an Initial Public Offer of issuing 66,24,000 Fresh Issue Equity Shares by raising equity capital aggregating Rs 44.38 Crores on 15 December 2017.
The Company acquired a new UK subsidiary in the name of ITCube Solutions Pvt. Ltd. in February 2024 to integrate enhanced expertise across BPM, KPO, IT, analytics, and added delivery centers in Pune & Cincinnati in FY 2025.The Company launched ResolX as the CX Agentic AI arm under 1Point1 Technology Labs Pvt.
Ltd. in 2026.
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