AU Small Finance launches video banking for bill payments

18 Apr 2023 , 12:12 PM

AU Small Finance Bank has become India’s first commercial bank to launch video banking facility for bill payment and to connect with the Bharat Bill Payment System (BBPS). The bank said in the press release that, “the fundamental goal of this effort is to increase digital accessibility and economic capabilities, which will lead to greater financial inclusion.”

“For our bank customers, we have already been catering to over 400+ services through video banking. Now, with the introduction of bill payment services on video banking, we aim to offer our customers the comfort of a face-to-face interaction while paying their bills at their convenience. We thank National Payments Corporation of India and other dignitaries for supporting this innovation,” said Ankur Tripathi, CIO, AU Small Finance Bank.

The customers can make payments to 20K+ billers across 20+ categories, from their AU account. Users can make payments like FASTag, loan repayment, insurance, investments, education fees, municipal taxes, utility payments including gas, electricity, mobile, landline, water, DTH bills, and others through AU SFB’s video banking service.