Datamatics Global Services forms strategic partnership with PSI Services

13 Jan 2022 , 04:32 PM

Datamatics Global Services has entered into a long-term strategic partnership with PSI Services (PSI), a global leader in workforce solutions. As part of this engagement, Datamatics will provide Customer Management Solutions through a combination of Remote Proctoring, Customer Support and Technical Support. This will be an omni-channel support via voice, chat and email; offered as a 24/7 service from Datamatics centers across India and The Philippines.

PSI is a global leader in secure, data-driven solutions and delivers best-in-class assessment content through next generation technology and a science-based approach to testing across sectors, including certification, education and licensure. During the COVID-19 pandemic, with the changing business models, PSI was looking for a partner that can scale fast with quality resources to support their exponential business demand. Datamatics scaled its agents supporting PSI in record time, delivering millions of tests and assessments per year, globally. The partnership between PSI and Datamatics has been further strengthened with signing of the long-term contract.

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