Datamatics partners with AccessFares to enhance customer experience; stock marginally up

18 Aug 2022 , 12:44 PM

Datamatics Global Services Limited, a global Digital Technologies, Operations, and Experiences Company, has formed a long-term strategic alliance with AccessFares, a trusted market leader in providing premium international airfares at significant discounts, to provide the best pricing and services to its customers worldwide.

Datamatics strives to enhance customer experience by managing premium international airfare services and creating value across the entire air ticketing, invoicing, and billing process through this partnership.

A diverse team will be deployed from the Philippines and India, with agents handling a variety of services such as new issuances, re-issuances, refunds, and so on. Datamatics will also implement query handling and resolution for Ancillary Customer Services as part of the project.

Datamatics is engaged with clients around the world and across industries to deliver experiences that clients and their customers want.

Datamatics’ expertise in digital, data, and domain has enabled 300+ clients worldwide to increase customer loyalty and CLV (Customers Lifetime Value).

At around 12.47 PM, Datamatics Global was trading at Rs305.40, up by 0.48% from its previous closing of Rs303.95 on the BSE. The scrip touched intraday high and low of Rs311 and Rs301.05 respectively.