GATI and Tech Mahindra collaborate to develop future-ready application – GEMS 2.0

5 Sep 2023 , 10:10 AM

Gati Ltd., a logistics and supply chain solutions company that is part of the Allcargo Group, has collaborated with Tech Mahindra to develop Gati Enterprise Management System (GEMS) 2.0.

GEMS 2.0, Gati’s key operational software system, promises to provide a better client experience and a more current tech-driven interface while enhancing efficiency and cutting expenses.

Gati said in a statement that the future-ready software application harnesses Tech Mahindra’s experience and focuses on cloud-native apps, confirming the company’s commitment and investment in next-generation digital transformation and Cloud efforts.

According to the announcement, the agreement is aimed at replacing Gati’s outdated application with a digital, scalable, and more agile cloud-based application for operational excellence and the best possible customer experience.

Tech Mahindra will enable Gati to custom-create GEMS 2.0 from the ground up over the next 18-24 months, spanning the whole first-mile, mid-mile, and last-mile operations. The program will be built into modules such as pick-up, delivery, en-route, customer contracts, and billing.

GEMS 2.0’s architecture will be micro-services-based and event-driven using rule engines, with a cloud-based infrastructure built and developed with a mobile and security-first architecture approach targeted at delivering consistent performance across the company’s geographic activities.

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