In order to hasten and democratize the industry's adoption of generative AI, Infosys works with Microsoft

27 Sep 2023 , 11:44 AM

Global leader in next-generation digital services and consulting Infosys (NSE, BSE, NYSE: INFY) today announced a partnership with Microsoft to collaboratively build market-leading solutions that make use of Infosys Topaz, Azure OpenAI Service, and Azure Cognitive Services. Both companies are using their individual artificial intelligence (AI) strengths to improve enterprise operations with AI-enabled products across several industries. The democratization of data and insight will be accelerated through integrated solutions, helping firms enhance efficiency and spur new revenue streams.

Infosys offers services, frameworks, solutions, and platforms in a variety of application areas, including semantic search, document summarization, contact centre transformation, AI-augmented software development lifecycle (SDLC), and marketing content creation. Generative AI has opened new avenues for AI applications and key enterprise functions across industries. As an illustration, Infosys assisted a major financial services organization in implementing an AI-based solution to provide document summaries and offer a semantic search capability. As a result, records were automatically organized, which greatly saved work and increased productivity for their financial advisors.

In order to help enterprise customers shift from digital to AI solutions, Infosys Topaz is utilizing Azure OpenAI Service and Azure Cognitive Services as part of its partnership with Microsoft. The combined solutions will shorten turnaround times, future-proof investments, and open up new business models for customers.

‘Infosys Topaz is empowering businesses with improved operational efficiencies and reduced time-to-market for launching new products and services,’ stated Balakrishna D. R. (Bali), Executive Vice President and Global Head – AI and Automation, Application Development & Maintenance, Infosys. The power of Infosys Cobalt and data analytics are combined, enabling company to be AI-powered and to create cognitive solutions and intuitive experiences that reenergize growth. We will continue to be at the forefront of the generative AI revolution through our strategic partnership with Microsoft, assisting companies in maximizing human potential and planning their next steps toward becoming AI-first organizations.

‘We’re pleased to expand our collaboration with Infosys to deliver innovative solutions, utilizing Azure OpenAI Service and Azure Cognitive Services, that will aid customers in creating new business models and realizing new revenue streams,’ said Nicole Dezen, Chief Partner Officer at Microsoft Corp. Infosys will assist clients in accelerating growth and innovation by using the power of generative AI.

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