Mahindra Finance, CRIF come together to enhance customer onboarding experience; stock dips ~3%

29 Aug 2022 , 11:57 AM

Mahindra & Mahindra Financial Services Limited (Mahindra Finance), a subsidiary of the Mahindra Group and a prominent non-banking finance company in India, announced its collaboration with CRIF Solutions Private Limited (CRIF) to provide a smooth onboarding experience for loan applicants.

Through this collaboration, Mahindra Finance will now connect its customer acquisition channels across several retail asset product lines using an automated decisioning platform StrategyOne – a Forrester ranked Enterprise Business Rules Engine delivered by CRIF. By integrating automation and risk analysis, this relationship is intended to promote faster loan approval decisions.

“Delivering consistent and convenient client experiences is an all-important success factor for us at Mahindra Finance,” stated Ramesh Iyer, VC&MD, Mahindra Finance.

He added, “This digital solution is a logical match that will increase our customer onboarding experience levels at the dealer channel, branch, and the mobile/web digital channels built for consumers. We are delighted to collaborate on this project with CRIF and their respective product lines.”

At around 12.01 PM, Mahindra Financial was trading at Rs200.20 down by 3.07% from its previous closing of Rs206.55 on the BSE. The scrip opened at Rs195.20 and touched intraday high and low of Rs201.75 and Rs195.20 respectively.

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