Quadrant SPARK Matrix recognizes Intense Technologies for Customer Communication Management, 2022

20 May 2022 , 11:14 AM

Intense Technologies has been recognized in the 2022 SPARK Matrix for Customer Communication Management by Quadrant Knowledge Solutions.

The study conducted by Quadrant Solutions provides a comprehensive market analysis of the global CCM market, opportunities, emerging technology trends, market trends, future market outlook, and overall market adoption rate. An extensive and rigorous survey lead to the results and the review of Intense Technologies adds one more feather to the cap.

Intense Technologies’ CCM helps enterprises deliver consistent, contextual communications while adhering to regulations, enabling hyper-personalization, faster time to market, and improved efficiencies in managing complex customer communications.

With a focus on cloud, Low-code, and AI capabilities Intense Technologies is well poised to help organizations enhance customer experience, optimize operational expenses, and explore new business models and revenue streams.

On this occasion, C.K. Shastri, MD, Intense Technologies, said, “To be recognized in the report is indeed exciting for all of us at Intense. Our focus is to deliver an impactful customercentric experience.

With our expertise in the CCM domain, and cutting-edge technologies such as low-code, AI, and cloud, that promise to open newer horizons for us we are excited to help organizations move their communications from a cost center to a revenue center.”

At around 11:18 AM, Intense Technologies was trading at Rs71.30 apiece up by Rs1.6 or 2.3% from its previous closing of Rs69.70 apiece on the BSE.