kpit technologies ltd Management discussions


Birlasoft prides itself as a reliable partner for the business and digital transformation of its customers across multiple sectors globally. The Company combines the blended power of domain expertise, enterprise, and emerging technologies to reimagine business processes for customers and their ecosystem. Birlasofts consultative and design-thinking approach makes societies more productive by helping customers run businesses. With its 12,000+ employees, Birlasoft, part of the multi-billion dollar CK Birla Group, is dedicated to carrying forward its 161-year old tradition of building sustainable communities.

The CK Birla Group is a diversified $ 2.9 billion conglomerate that has enduring relationships with renowned global companies. With over 30,000 employees, 46 manufacturing facilities, and numerous patents and awards, the Groups businesses are present across five continents. The Group operates in three industry clusters: technology and automotive, home and building, healthcare and education. The CK Birla Group companies are strengthened by shared guiding principles that focus on long-term value creation, trust-based relationships, and benefit to society. Each business is transforming to build on the collective strength and synergies of the Groups size and span.

Birlasoft has, over the years, been able to differentiate itself as a leading player within the Indian IT Services and Solutions industry with a wide spectrum of offerings and capabilities. The Company derives most of its revenues from the export markets, where it serves customers chiefly in the Banking, Financial Services and Insurance (BFSI), Manufacturing, Lifesciences, and Energy & Utility (E&U) sectors. Birlasofts offerings are characterised by capabilities across the key service lines of Digital, Cloud, Data & Analytics, ERP, and IT Infrastructure. The Company operates in a highly competitive environment and is also subject to both tailwinds as well as headwinds emanating from macroeconomic factors.

Review of the macro-environment

Global Economy

In recent years, the world economy has been heavily burdened by significant macroeconomic pressures ranging from the COVID-19 pandemic to the Russia-Ukraine conflict, supply chain disruptions and resulting inflationary pressures that have then led to monetary tightening by central banks. These factors tend to affect consumer and market sentiment, leading to greater caution as corporations and individuals alike seek evidences of sustained economic expansion or revival.

In the US, partly due to tighter monetary and fiscal policy and partly on account of relatively subdued consumer sentiment, economic growth during the Calendar Year (CY) 2023 is expected to be weaker than in CY 2022. Europes economy too has been exhibiting a similar trend, as high energy costs and lower output is affecting overall growth. Provided energy costs ease off, employment growth remains healthy, and supply chain issues are resolved, then the recessionary environment in the western economy, which contribute much of the Companys revenues, can witness some revival. Improved household income and increase in savings should then drive demand and economic growth.

The emerging economies, encouragingly, appear to be outperforming developed economies in terms of growth rates, with India proving to be particularly resilient.

Indian economy

The Indian economy continued to demonstrate remarkable recovery after the pandemic-affected period in the face of weakness in the global economic environment. Propelled by robust domestic demand and sustained government spending, economic activity in India has remained elevated and the country has been spearheading the global economys recovery. Moreover, the Indian governments emphasis on increasing the disposable income of taxpayers in the Union Budget of FY 2023-24 is likely to support discretionary spending, which in turn should drive consumption. Additionally, the governments strong push for capital expenditure, with an increased capex outlay of 37.4% compared to the fiscal year 2022-23, is anticipated to stimulate growth, investments, and job creation.

Strong domestic demand and supportive government policies are likely to sustain Indias status as one of the worlds fastest-growing major economies. Given that Birlasofts operations have a global delivery model, the Company has an extensive delivery footprint in India with a majority of its human resources sourced from and based in multiple cities across the country.

Review of the Indian IT Services industrys performance and outlook

Over the past two years, the Indian technology sector has strengthened its position as a leading service provider and has remained at the helm of remarkable digital transformation journeys across the world. While FY22 was a year of strong growth amid resurgence, FY23 has seen continued revenue growth with a focus on bolstering industry fundamentals and enhancing competencies.

The Indian technology industry body NASSCOM estimates Indias technology industry sales, including hardware, to have reached $ 245 billion in FY 2023, up by $ 19 billion from the previous fiscal, an 8.4% year-on-year (YoY) increase. With $ 194 billion in exports, growth during FY23 is expected to be 9.4% in reported currency terms and 11.4% in constant currency terms. The IT Services segment is estimated to register a growth of 8.3% during FY23, with IT Services exports growing faster at 8.9% to $ 103.7 billion.

The sector continued to add employees during FY23, and NASSCOM estimates that it will touch a total of 5.4 million (5.7% YoY increase) people, thereby further reiterating Indias position as the ‘Digital Talent Nation for the entire world1.

Technology remains a strategic enabler, essential for organisations to drive operational and financial efficiency while also supporting innovation, competitiveness, and transformation. Enterprises are increasingly relying on technology to scale up automation, humanize user experience, streamline their supply chain, improve cyber resilience, and achieve their sustainability goals.

Amidst signs of deceleration, a 2.9%2 global growth is anticipated during CY 2023. Volatility and corporate resilience are expected to coexist in an uncertain global economic landscape. Businesses around the world are expected to face some challenges, including demand contraction in some sectors and decision-making delays, as a result of this uncertainty. While this might result in some shifts in priorities in the medium term, organisations are likely to leverage technology to better differentiate themselves in the marketplace, optimise operations, and transform to meet the demands of an evolving consumer base.

Even as cost takeout and optimisation engagements gain some traction given the macro environment, digital transformation of businesses are likely to remain a key long-term strategic focus for enterprises worldwide. This should drive demand for integrated use cases and greater value realisation from tech spends, with businesses leveraging enterprise solutions and technologies like cybersecurity, cloud, AI, and analytics. New themes such as hyper-automation and virtual experiences are gaining prominence. As businesses become more responsive to the end-users, they are expected to demand higher purpose-driven collaboration and domain specialisation from their technology partners. The recent emergence of Generative AI will further help in driving significant productivity and efficiency improvements operationally as well in the value delivered to the end customers. A majority of, if not all, service providers are evaluating specific business cases in areas of customer experience, delivery automation, business operating model and other functions to enhance value for both internal and external stakeholders.

The coming year is likely to see technology providers benefit from lower attrition rates and improved utilisation, through consolidation and strengthening of existing competencies and make early moves into new opportunities. Sustained focus on digitalisation and digital UX/CX, cloudification, cloud-enabled services, data analytics, and cybersecurity are expected to be key growth drivers for the information technology industry. Access to and retention of high quality talent will continue to be a key underlying theme, highlighting the importance of specialised skills in emerging tech fields like Cloud, Artificial Intelligence, Machine Learning and related areas. Therefore, reskilling and upskilling is likely to remain the norm for the industry. Among the other key themes that are likely to unfold over the next few years and will be relevant for players in the information technology industry are (1) demand shifts, geopolitical dynamics, and tech regulations; (2) transition from being service providers to partners in digital transformation; (3) differentiation through digital expertise and innovation; and (4) trust, resilience, inclusive talent, and sustainability for enhanced competitiveness. These key themes are likely to create substantial opportunities and also present risks for those that do not adapt in a timely or meaningful manner.

Birlasoft:

Driving growth with a bold, agile and ambitious mindset

Birlasoft has, over the years, built strong domain expertise in its chosen verticals of focus along with distinct capabilities across a set of service lines that enable a high degree of differentiation and superior customer satisfaction. These industry verticals are Manufacturing, BFSI (Banking, Financial Services, and Insurance), Lifesciences, and Energy & Utilities. The Companys competitive advantages in these industry verticals is driven by its micro-verticalization, domain specialization, established track-record, and investments in a wide range of competencies. Birlasoft stands unmatched amongst similar-sized firms on account of its ability to offer comprehensive end-to-end solutions and services to its clients on the back of scaled-up capabilities throughout the full stack from Digital to Cloud, Data & Analytics, Infrastructure Management, and ERP.

Leveraging its strengths in platforms and processes such as SAP, Oracle, J.D. Edwards, Microsoft, Amazon Web Services (AWS), Google Cloud, Salesforce.com, and ServiceNow, among others, the Company has been able to attract, retain, and grow multiple marquee customers. Birlasoft has also been accumulating significant depth in emerging technologies that include Robotic Process Automation (RPA), Machine Learning/AI/ML, and Generative AI. As a consequence of its delivery capabilities as well as its ability to stay in sync with new technologies, the Company enjoys multi-year relationships with several of its customers, including many of its largest ones.

Birlasoft is now undergoing a significant transition, led by a refreshed leadership team, as it embarks upon the next phase of its growth trajectory. The Companys strategies are centred around driving growth through relevant and scaled up tech capabilities, a sharp focus on select industry verticals and service lines, and an organisational culture that prioritises innovation and exceptional service delivery to customers.

On the organisational front, during the year under review the Company inducted Angan Guha as Chief Executive Officer and Managing Director. Angan has extensive experience in scale and business transformation, brand building, strong customer engagement, and building high-performing teams – all of which align well with the Companys growth ambitions. Additionally, the Company has taken measures to strengthen both its front-end market-facing team as well as the service lines, delivery operations, and enabling functions, with multiple new leaders being inducted. These new leaders come with deep domain experience and extensive experience.

As the Company re-invents itself to sharpen its go-to-market focus and build a growth mindset, significant changes have been initiated along these key dimensions: (i) to become sharply focused on its chosen industry verticals and service lines, (ii) to culturally become more nimble and execution-oriented, and (iii) to be region-aligned to be closer to the markets it serves.

Initiatives to build a growth-oriented organisation

Among the measures undertaken to drive better growth in the coming years is a restructuring of the Companys organisation, with its operations now aligned by industry verticals. The revamped organisational structure should enable greater synergies, efficiencies, and predictability. With a focus on capability building, technology excellence, pre-sales, and solutions building, the key initiatives that are being or already have been rolled out are summarised as under:

• The front-end team and back-end leadership is being reinforced, with a mix of external hires and internal promotions.

• The organisation has been redesigned to optimise its cultural transformation initiatives around six key tenets: High ‘Say-Do Ratio, Be Bold, Customer Centricity, Quick Decision-making, Employee Centricity, and Organisation First. The objective is to ensure greater accountability and swifter action.

• At the back-end, a new COO (Chief Operating Officer) role has been created, which will be responsible for all back-end operations – leading delivery, building up capabilities from a service lines perspective, and running the Companys CIO/InfoSec and CTO functions. Consequently, the Company now has a single, unified delivery organisation. The organisations new structure is expected to yield better efficiencies, with operations aligned by verticals, enabling a more focused approach. With a single unified delivery system, the Company can ensure consistency and quality of its services across all verticals. Additionally, the establishment of horizontals/service lines has enabled a greater focus on capability building and technology excellence, providing the organisation with a competitive advantage.

The team and leadership reinforcements have brought in fresh perspectives and new ideas, resulting in a more dynamic and growth-oriented organisation. At the same time, a healthy mix of external hires and internal promotions has ensured continuity, contributed to a diverse and inclusive workforce, and is fostering a culture of accountability and meritocracy.

The Organisation First approach encourages better and effective collaboration while the focus on employee centricity has resulted in a motivated and engaged workforce, which is getting reflected in both employee satisfaction as well as improving attrition rates.

These changes are leading to a more future-ready organisation, deeply committed to solving customer challenges with multi-tower engagements and build upon its multiple 10+ years client relationships. The organisation is gearing up to address the opportunities around large-scale business transformations, new technologies, and changing business models.

These initiatives, which should start yielding results over the course of the year, would position Birlasoft strongly to capitalize upon the bounce-back in demand once macro headwinds ease up.

Review of operating and financial Performance

(in Rs million)

Particulars

Year ended March 31, 2023 Year ended March 31, 2022
Revenue from operations 47,948 41,304
Employee benefits expense 28,131 23,689
Other expenses 14,612 11,214
Total expenses 42,743 34,903
Earnings before interest, tax, depreciation & amortization 5,205 6,401
Depreciation and amortization expense 823 765
Earnings before interest & tax 4,382 5,636
Other income (Net) 228 662
Finance costs 186 130
Profit Before Tax (PBT) from continuing operations 4,424 6,167
Tax expense 1,108 1,530
Profit After tax (PAT) 3,316 4,636

Birlasofts performance during the year under review reflects its inherent strengths as well as some initial impact from the changes that the renewed leadership has been making. The Companys consolidated revenue for the year registered a growth of 16.1% to H 47,948 million. This growth was led by its top customers, with Top-10 accounts recording a growth of 17% year-on-year, and was achieved despite the discontinuation of revenue contribution from a US-based customer Invacare Corporation that had to file a petition for relief under Chapter 11 of Bankruptcy Code in the US Bankruptcy Court. This development also resulted in a one-time provision amounting to about H 1,510 million during the year against the outstanding receivables and contract assets pertaining to that customer. While this matter has been put to rest now, after the settlement that was amicably entered into with Invacare recently, it did affect the Companys reported earnings for the year under review. Consolidated EBITDA for the year under review stood at H 6,715 million translating into an EBITDA margin of 14%, after excluding the afore-mentioned one-time provision. Profit After Taxes (PAT) for the year stood at H 3,316 million.

From a verticals perspective, BFSI continued to do well and registered a strong growth of 17.9% year-on-year while Manufacturing grew by 11.9% during the year. The Energy & Utilities vertical too recorded a growth during the year and was up 3.4%. The Lifesciences vertical registered a decline of 8.0% in revenues, mainly on account of discontinuation of revenues from Invacare. Among the horizontals, the Business and Technology Transformation service line, with an increase of 19.2%, drove the Companys revenue performance during the year under review. It contributed 40.8% to overall revenues. The Cloud & Base Services service line was up 8.7% during FY23 while the Enterprise Solutions service line which includes the ERP offering de-grew 4.3% owing in part to discontinuation of revenues from Invacare and some sluggishness in this service line. The Company is undertaking measures to enhance its market orientation, offerings capabilities, and executive team bandwidth to drive better growth across these verticals and service lines.

As noted elsewhere in this Report, the financial and operating performance of the Company for the year under review reflect the discontinuance of revenues from a customer (Invacare Corporation) that filed for bankruptcy protection under Chapter 11 of the United States Bankruptcy Code. In February 2023, Invacare, a US-based customer of the Company, had filed a petition for relief under Chapter 11 of Bankruptcy Code in the United States Bankruptcy Court. As a precautionary accounting measure, Birlasoft then created a provision of H 1,510 million against its outstanding receivables and contract assets as on December 31, 2022. Further to that, after consultations, the Company reached a Settlement and Mutual Release Agreement and the parties mutually provided releases and waiver from claims in the Settlement Agreement, which was approved on April 24, 2023. The Company will receive $ 2 million for Disengagement Services ending on May 31, 2023.

The fundamentals of the business remain robust and that is evident in both the quantum of deal wins during the year, which at $ 869 million is 24.8% higher than what was recorded in the preceding year, as well as in the cash flow generated that at $ 84.1 million has been about 100% of adjusted EBITDA. The Companys billed Days of Sales Outstanding (DSO), at 53 days, is best-in-class. As a result of consistent strong cash flows, even after concluding a share buy-back program and paying out an interim dividend during the course of the year, Birlasoft had cash and cash equivalents of H 11,278 million at the end of FY23.

Revenues

The Companys consolidated revenue for the Financial Year under review (FY23) stood at Rs 47,948 million as against Rs 41,304 million in the preceding year FY22, representing a growth of 16.1%. This was achieved despite discontinuance of revenue contribution from Invacare, from which revenues were recognised only in the first three quarters of FY23. This growth performance therefore reflects the underlying strengths of the Companys overall business.

The Companys Other income (net) was lower at H 228 million compared to Rs 662 million in FY 2022. This was due to lower interest income during the year, given the lower amount of cash after share buy back and interim dividend payouts, and forex loss on account of restatement of assets.

Expenses

Total expenses of the Company increased by 18.1%, from Rs 34,902 million in FY22 to H 41,233 million in FY23. This was driven by higher employee benefit expenses that were higher by 18.8% during the year, rising from Rs 23,689 million in FY22 to Rs 28,131 million in FY23.

Other expenses during FY23 were Rs 13,102 million, an increase of 16.8% from Rs 11,214 million in FY22.In addition to this, the Companys operating margins for the year reflect the one-time provision of Rs 1,510 million on account of Invacare.

Tax Expenses

The Companys Tax Expense for FY23 were lower at Rs 1,108 million and comprised 25% of the Profit Before Tax (PBT), compared to H 1,530 million in FY22. The effective tax rate has thus been stable year-on-year.

In the Income-tax Act, 1961, the Government of India added a new section 115BAA (the ‘new tax regime) on September 20, 2019, through the Taxation Laws (Amendment) Act 2019. This section gave domestic companies the option to pay income taxes at a lower tax rate (25.17%, inclusive of surcharge and cess), subject to the rules/conditions outlined in the said section. The Company evaluated the underlying assumptions in light of the business reality and made the decision to choose the new tax system, which took effect from FY 2021.

Analysis of the Balance Sheet

Sources of Funds

The balance sheet size of the Company was Rs 31,873 million on March 31, 2023 compared to Rs 33,833 million as on March 31, 2022, led by the aforementioned one-time provision taken during the year.

The net worth of the company decreased from Rs 25,831 million as on March 31, 2022 to Rs 24,483 million as on March 31, 2023, reflecting the reduced share capital after share buyback as well as the one-time provision. The equity share capital of the Company comprising 274.87 million equity shares of Rs 2 each, decreased from Rs 559 million at the end of FY22 to Rs 550 million by the end of FY23.

The Company has no borrowings and is debt-free as on March 31, 2023.

Other financial liabilities decreased by 20.5% year-on-year, from Rs 1,725 million in FY22 to Rs 1,371 million in FY23 due to lower accrued employee costs.

Application of funds

The Companys Fixed assets (including capital work in progress) remained stable at the end the year under review at Rs 1,488 million compared to Rs 1,485 million at the end of FY22.

Goodwill amount for the Company increased by 7% from Rs 4,568 million at the end of FY22 to Rs 4,896 million by the end of FY23, reflecting foreign exchange fluctuations.

The Companys investment in high-rated bonds and target maturity funds increased 37% from Rs 541 million in FY22 to Rs 741 million in FY23. This reflects better cash generation and the Companys pivot towards high-rated bonds and target maturity funds to improve yield on cash.

The Companys Other Financial Non-Current Assets rose from Rs 162 million in FY22 to Rs 273 million in FY23. This was mainly driven by higher fixed deposits with banks.

Working Capital Management

The Companys Current Investments decreased from Rs 7,861 million as on March 31, 2022 to Rs 4,890 million as on March 31, 2023, reflecting cash outflow for the share buy back concluded during the year under review.

Trade receivables (billed) were up by 7.4% from Rs 6,812 million as on March 31, 2022 to Rs 7,316 million as on March 31, 2023.

Billed Days of Sales Outstanding (DSO) improved from 58 days in FY22 to 53 days in FY23.

Other balances and deposits with banks decreased from Rs 922 million as on March 31, 2022 to Rs 866 million as on March 31, 2023 as a result of outflows related to the share buyback.

Other financial current assets of the Company declined from Rs 203 million as on March 31, 2022 to Rs 60 million as on March 31, 2023, on account of lower security deposits and accrued interest as well as the absence of forward contracts designated as cash flow hedges.

The Companys Other Current Assets were lower by 45.8% from Rs 3,954 million as on March 31, 2022 to Rs 2,141 million as on March 31, 2023. This was chiefly due to a significant reduction in contract assets from fixed price contracts.

Cash and cash equivalents chiefly reflecting current account balances increased 60.7% from Rs 2,906 million at the end of FY22 to Rs 4,669 million at the end of FY23. Overall cash and cash equivalents including liquid assets such investments and deposits stood at Rs 11,278 million on March 31, 2023. The robust cash balance provides the Company with the financial flexibility to pursue growth opportunities and withstand any economic headwinds.

To support growth, Birlasoft has a disciplined approach to managing its finances. The Company focuses on generating strong cash flows and maintaining a robust balance sheet.

Revenue by Industry Verticals

Verticals

% of Revenue

FY22

FY23

Manufacturing

44.8%

46.8%

BFSI

17.6%

19.3%

Energy & Utilities

14.8%

14.3%

Lifesciences

22.8%

19.6%

TOTAL

100.0%

100.0%

Revenue by Client Geography

Revenue by Geography

% of Revenue

FY22

FY23

Americas

82.1%

84.5%

Europe

11.0%

9.5%

Rest of the World

6.9%

6.0%

TOTAL

100.0%

100.0%

Ratios

Key Financial Ratios

FY22

FY23

EBITDA Margin %

15.5%

10.9%

Operating/EBIT Margin %

13.6%

9.1%

Net Profit Margin %

11.2%

6.9%

Return on Equity (ROE)

19.2%

13.5%

Return on Capital Employed (ROCE)

21.8%

16.9%

Days Sales Outstanding - Billed

58

53

Note: Margins for FY23 reflect the impact of one-time provision created during the year amounting to Rs 1,510 million against the outstanding receivables and contract assets pertaining to Invacare Corporation, a customer in the US that had filed a petition for relief under Chapter 11 of Bankruptcy Code in the United States Bankruptcy Court on February 01, 2023. FY23 EBITDA margin excluding that one-time provision was 14.0%.

Human resources

Birlasoft considers its people to be the cornerstone of its success and its human resources initiatives are driven by a strong set of values and policies. Mirroring its emphasis on maintaining and nurturing a professional, merit-driven, healthy and harmonious work environment at all levels, the Company continues to implement measures that allow its people to realise their full potential. The Company is dedicated to fostering a working environment that is ideal for incubating an innovative mindset, a value driven culture and high priority for aligning individual objectives with that of the organisation.

Birlasoft has been certified as a Great Place to Work? and reiterates the Companys commitment towards creating a conducive working environment that is free from bias and believes in offering equal opportunities to its people. The Company attributes its relentless growth to the strength of its talented workforce and prioritizes employee-centric initiatives that help to create a sense of belonging.

The Companys workforce consists of 12,193 employees as on March 31, 2023, with women employees making up 23% of that. Attrition rate, on a Last Twelve Month (LTM) basis, stood at 22.1% at the end of FY23, a noticeable improvement from 29.4% registered at the end of the preceding financial year.

Business outlook

The Company believes that customers will continue to spend on IT, looking for better value from their IT spend and a deeper relationship with service providers. Birlasoft has built lasting relationships with clients and continues to build capabilities in high potential domains. However, the macro-economic environment has remained relatively subdued with challenges in the global banking sector that manifested in the latter part of FY23 adding to the prevalent headwinds. This could result in sustained slower client decision-making by customers and prospects, as their priorities shift in response to changes in their own business landscape. Consequently, the outlook for the coming year is one of growth although the gap created due to the absence of contribution from Invacare implies that on reported basis the overall revenue performance might appear relatively muted. On the margin front, while the Company is making investments for long term growth, some of which has already happened, it is also taking measures to improve profitability during FY24. Over the long term, the Company should be able to deliver industry-leading performance as its strategic initiatives begin to yield results.

Internal control systems and their adequacy

For internal controls, Birlasoft has a well-established system that is appropriate for the size and scope of its business. These were created to offer a reasonable level of assurance regarding the recording and provision of accurate financial and operational data, compliance with applicable laws, protection of assets from unauthorised use, execution of transactions with the appropriate authorization, and adherence to corporate policies. Birlasoft records data for accounting, consolidation, and Management Information System (MIS) purposes using a cutting-edge ERP system that links all areas of the Company. When it comes to approving contracts, operational budgets, and capital expenditures, the corporation has well defined authority limitations. The management evaluated the efficacy of internal controls over financial reporting at the organisation.

Ernst & Young LLP has been appointed by Birlasoft to supervise and conduct an internal audit of its operations. The audit is based on an internal audit plan that is approved by the audit committee and reviewed annually. The internal audit team periodically performs audits across the organisation, including an evaluation of the operational efficacy of internal controls. When necessary, the business hires outside consultants to conduct particular audits or reviews.

According to Section 133 of the Companies Act, 2013, Rule 3 of the Companies (Indian Accounting Standards) Rules, 2015, the Companies (Indian Accounting Standards) Amendment Rules, 2016, and other provisions of the Companies Act, 2013, the audited consolidated financial statements have been prepared in accordance with the Indian Accounting Standards ("IndAS") as specified therein. The consolidated financial statements of the Company for the year ended March 31, 2023 have been audited by the Companys statutory auditors. They have published an unaltered view on the subject without modification.

Discussion of risks, risk management, and mitigation

Birlasoft employs an organised and consistent approach to assessing risks and developing mitigation strategies, as per acceptable Governance, Risks, and Compliance (GRC) practices. The Company utilises analytical approaches to evaluate and manage risks at different levels and on a regular basis across the organisation, including business units, geographic regions, delivery functions, and enabling activities. Birlasoft adheres to the highest standards of transparency with its stakeholders and hence, publishes a list of major risks and steps being taken to mitigate them.

Please refer to the section on Enterprise Risk Management for a discussion of Risks and Mitigation Plan.

Cautionary statement

This report contains certain forward-looking statements that are not historical facts. These forward-looking statements include our financial and growth estimates as well as declarations of our objectives, plans, strategies, and beliefs with regard to our Company and the markets we serve. These assertions are based on information currently accessible, and we disclaim any obligation to update them as events or circumstances warrant. These forward-looking statements could be considerably different from actual results due to risks and uncertainties. These risks include but are not limited to, the level of demand in the market for our services, the intense competition in the market for the types of services that we offer, market conditions that could cause our customers to lower their spending for our services, our ability to create, acquire and build new businesses and to grow our existing businesses, our ability to attract and retain qualified personnel, currency fluctuations and market conditions in India and elsewhere around the world, and other risks not specifically mentioned herein but those that are common to the industry.