IDG CIO has conferred this award on Wipro in recognition of myWipro, its digital platform for self-service, which gives employees a seamless experience across various processes, workflows and simultaneously ensures business benefits. Right from applying for leave, updating timesheets, to raising a travel request and getting tagged to a project, myWipro is the one-stop portal for all transactions for Wipro employees. The platform leverages artificial intelligence, unified collaboration, natural language processing, real time and predictive analytics to enable quick and easy transactions.
myWipro extensively leverages Wipro Holmes Artificial Intelligence Platform, to offer cognitive enhancements to issue assignment and tickets handling. These enhancements help reduce the learning curve and improve accuracy, lead times, costs and the overall user experience. The platform supports a work force of 170,000 employees spread across the globe.
A vastly improved user experience was the primary driving factor while upgrading myWipro from its legacy avatar. Built on a Cloud platform, the applications have been simplified by eliminating redundant workflows, functionalities, complexities, and have been embedded with real time analytics to enable better and quicker decision making across devices and geographies.
"Delivering innovation and business value are top priorities for CIOs everywhere, and our CIO 100 awards program celebrates the leading IT organizations that excel at both," said Maryfran Johnson, Editor in Chief of CIO Events. "Our 2016 winners are raising the bar even higher this year with their outstanding work in digital transformation, customer focus and IT-business collaboration."
Raja Ukil, Senior Vice President and Chief Information Officer, Wipro Limited said, “It is an extremely proud moment for us. myWipro platform is a great example of how mobility, analytics and social can come together to deliver a powerful user experience. Key business benefits from this platform are enhanced productivity, operational efficiency and cost optimization through app consolidation and simplification, empowering business users to take data-driven decisions through real-time insights and analytics. The platform also acts as a point of reference for our customers who want to embark upon a similar transformational journey.”
Executives from the winning companies will be recognized at The CIO 100 Symposium & Awards Ceremony, to be held Tuesday evening, August 16th, at the Terranea Resort in Rancho Palos Verdes, California.