This partnership will allow customers of Apollo Clinic to avail the benefits of the wide range of life insurance products and superior customer service offered by HDFC Life. This is in line with Apollo Clinic’s approach of ‘Together towards tomorrow for a healthier & secure future’. HDFC Life and Apollo Clinic are committed to a long term, mutually beneficial relationship.
Life Insurance is an important financial tool for covering the risk of mortality, morbidity and longevity. HDFC Life’s multi-channel distribution set up and strong diversified network helps the Company to offer life insurance solutions at scale. Apollo Clinic’s existing loyal customer base of 1.5 million customers across 16 states, 22 cities and a vast network of 140+ clinics will now have the benefit to choose a entire range of products offered by HDFC Life which include solutions for protection, savings and investment, retirement and critical illness.
Speaking on the arrangement Sanjay Vij, Senior EVP (Bancassurance) & Chief Values Officer, HDFC LIFE said, “We are very happy to partner with Apollo Clinic. We believe this arrangement brings immense benefits to customers as they can avail a range of life insurance and health solutions.
In the midst of the current pandemic, the need for life insurance has become more relatable and relevant. It’s important to secure one’s life financially, for their family. This milestone is a reaffirmation of HDFC Life’s ongoing journey to form strategic partnerships across eco-systems to make life insurance easily accessible to every Indian”.
Anand Wasker, Chief Operating Officer, Apollo Clinic said, “Our Vision is to ‘touch a billion lives’ and we are able to do this by being the first port of call in the neighborhood providing all Primary Healthcare OPD services under one roof via the Apollo Clinic format. Customers truly and deeply think about their health when they visit a healthcare centre and we want to offer them superior life Insurance products. HDFC Life& Apollo Clinic both believe that life insurance is a critical component of our customer’s endeavor to live a healthy life; both physically and financially.”
HDFC Life has always had a customer centric approach. The Company’s flagship products are designed keeping in mind different customer needs and can be purchased both offline as we as online. HDFC Life’s claims intimation process is available online. Customers and claimants can avail the services without having to step outside their homes.
The company is facilitating a smooth and seamless experience for all. The company has settled 99.07%1 claims last year. It has settled 99.96% of non-investigative claims in Q4 FY20 through hassle-free claim2 settlement in 1 day.
1Individual death claim settlement ratio by number of policies as per audited annual statistics for FY 2019-20. 2T&C apply.
Apollo Clinic is the first Healthcare Company in India, to have secured a corporate agency for the distribution of Insurance products.