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Banks to get talking ATMs from July: RBI

Banks should make all new ATMs installed from July 1, 2014, as talking ATMs with Braille keypads,” RBI said

May 22, 2014 8:02 IST | India Infoline News Service
The Reserve Bank of India said that all new ATMs to be installed by banks from July 2014 onwards would provide audible instructions and Braille keypads to customers.
Banks should make all new ATMs installed from July 1, 2014, as talking ATMs with Braille keypads, RBI said in a notification on Wednesday.
Banks should lay down a road map for converting all existing ATMs as talking ATMs with Braille keypads and the same may be reviewed from time to time, it said.
Care may also be taken to make arrangements in such a way that the height of the ATMs do not create an impediment in their use by wheelchair users, Reserve Bank said.
However, RBI said that this requirement may be dispensed with in cases it is impracticable to provide ramps.
Further, RBI also asked banks to provide the facilities of magnifying glasses at all bank branches for the use of persons with low vision.
The branches should display at a prominent place notice about the availability of magnifying glasses and other facilities available for persons with disabilities, it added.

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