Container Corporation Of India Ltd Directors Report

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Oct 23, 2026|03:58:14 PM

Container Corporation Of India Ltd Share Price directors Report

To

The Shareholders

Your directors are pleased to present their report on the business and operations of the Company and the statement of accounts for the financial year ended on 31 st March 2026.

FINANCIAL RESULTS:

(H in crores)

Particulars 2025-26 2024-25
Income from operations 9,059.45 8,863.37
Profit before depreciation & tax (PBDT) 2,220.91 2,260.90
Profit before exceptional item(s) and tax 1,623.34 1,731.38
Exceptional Item(s) - 33.32
Profit before tax (PBT) 1,623.34 1,698.06
Provision for tax including prior period tax adjustments 401.53 426.08
Profit after tax (PAT) 1,221.81 1,271.98
Other Comprehensive Income 19.12 (3.69)
Total Comprehensive Income for the period 1,240.93 1,268.29
Appropriations:
Interim Dividend (Current Year) 578.83 578.83
Final Dividend (Last Year) 121.86 152.32
Transfer to general reserves 122.18 127.20
Balance carried to Balance Sheet 418.06 409.94
Earnings per share (H) 16.04 16.70

DIVIDEND:

As per the Office Memorandum (OM) dated 18.11.2024 in respect of revised Guidelines on Capital Restructuring of Central Public Sector Enterprises (CPSEs) issued by Department of Investment and Public Asset Management (DIPAM), the minimum dividend to be paid for the year should be at least 4% of net worth or 30% of profit after tax, whichever is higher. Taking into consideration the above, Companys dividend distribution policy and other factors for the year 2025-26, the Board recommended a final dividend of 20% (H1.00/- per equity share of H5/- each) on the paid-up share capital of H380.81 crores which is in addition to three (03) Interim Dividends totalling to 152% (H7.60/- per equity share of H5/- each) already paid during the year. The total dividend (interim plus final) for the year 2025-26 will be H654.99 crores as compared to H700.69 crores

for the FY 2024-25. The dividend paid/proposed for the year 2025-26 works out to 5.08% of net worth as on 31.03.2026 and 53.61% of profit after tax of the Company for the year.

FINANCIAL HIGHLIGHTS:

The operating turnover of your Company registered an increase of 2.21% during the year under review from H8,863.37 crores in the previous year to H9,059.45 crores in the current year, which is the highest ever turnover achieved in any financial year. Total expenditure increased by 2.80% from H7,597.15 crores in 202425 to H7,809.88 crores in 2025-26. The profit before tax for current year works out to H1,623.34 crores, which shows decline of 4.40% over 2024-25. After making provisions for income tax, tax adjustments, the profit after tax for the year stands at H1,221.81 crores, which is 3.94% lower than last year.

OPERATIONAL PERFORMANCE:

The throughput of your company reflects a healthy growth of 9.56% during the year 2025-26. The segment-wise comparison of same is as under:

Handling (In TEUs) 2025-26 2024-25 %age Growth
EXIM 42,07,756 38,95,504 8.02%
Domestic 13,74,437 11,99,438 14.59%
Total 55,82,193 50,94,942 9.56%

As can be seen, the company has registered a growth of 8.02% in EXIM throughput and 14.59% in Domestic throughput during the year 2025-26. In terms of tonnage carried by rail, the company carried a total tonnage of 51.02 million tons in current fiscal as against 49.62 million tons in previous fiscal (2024-25), with a marginal increase of 2.82%. The throughput and tonnage achieved by the Company were highest ever in any financial year.

Performance of FMLM Movement:

The movement of containers/ bulk under FMLM grew by 17% by which CONCOR has transported 14.16 Million Tons of Cargo under FMLM in FY2025-26 in comparison to 12.11 Million Tons of cargo under FMLM in FY2024-25. Some of the initiatives taken in this respect are :

- Movement under FMLM arrangement has started at the majority of terminals in all the four Areas of CONCOR and grew by 15% from 7,95,140 TEUs last year to 9,14,791 TEUs in the current year.

- Bulk/ break bulk cargo in trucks/ vehicles is also being carried out to cater to the needs of customers under FMLM arrangement and the bulk movement under FMLM was of 2,48,699 MTs.

- ICE battery movement has started from Baddi to Delhi and TNPM to Andaman. This is a temperature controlled road transportation services by passive cooling technology through ICE BATTERY, which helps in reduction in CO2 emission. CONCOR has 13 such containers and 02 vehicles for ICE Battery movements. ICE Battery movement done in FY 2025-26 was 31 TEUs in comparison to 21 TEUS in FY 2024-25.

- CONCOR introduced electric vehicle for short lead transportation at TKD through CESL (Convergence Energy Service Limited).

- Air Cargo has been transported under FMLM from DDL & DER to IGI Airport, Delhi and total 17.87 MTs has been done in FY 2025-26, which is the new stream included in fold of FMLM.

Business Solution Services (BSS):

To offer end to end services, as a single window solution, to the customers as per their logistics requirements in a cost effective & efficient manner on real-time basis, CONCOR has started providing Business Solution services at its terminals, which include services related to:

- Customs clearance of EXIM cargo/containers.

- Border clearance of containers/ cargo on Bangladesh/ Nepal bound rakes/vehicles.

- Transshipment Permit (TP) processing/ documentation & other related services for transit.

- Cargo/containers (Third country Imports/Exports).

- Fumigation, Palletization, Lashing, Metal Scan, Photography, Valuation etc. services as & when required.

- Stevedoring Services (Customs clearance & other allied activities of Ammonium Nitrate) at GCCP (Paradip) & Vishakhapatnam.

- Total volume of 41,030 TEUs done under Business Solution in FY2025-26.

To provide greener road transport solutions, LNG Truck movement started at CMLK, TKD, Barhi, Dadri, Kanpur, Mihan, Vernama, Turbhe, Aurangabad, TNPM, Whitefield, Irugur. Presently, 229 LNG Trucks are under operations. FMLM movement through CONCOR owned LNG Trailer was 52,354 TEUs.

LNG trucks have 30% less CO 2 emission vis-a-vis Diesel trucks and saves approx. 0.926 kg (926 grams) CO 2 emission in one Kg of fuel utilization or 0.31kg (310 grams) per km. From LNG trucks usage CO 2 emission saved was 1,852 MTs in FY 25-26 in comparison to 1,284 MTs in 2024-25.

CAPITAL STRUCTURE:

The authorised and paid-up share capital of the Company at the end of the current year was H600.00 crore and H380.81 crore respectively. There was no change in the shareholding of Government of India in the Company during the year 202526 and as on 31.03.2026 their shareholding was 54.80% and balance 45.20% shares are held by FPIs, Institutions, Mutual Funds, Banks, Body Corporates, Individuals, etc.

During the year, the Board of Directors of the Company in its meeting held on 22.05.2025 has recommended issuance of bonus shares in the ratio of 1:4 (one bonus share for every four shares held) to the existing equity shares held by the shareholders as on the Record Date i.e. 04.07.2025 in the Company. The aforesaid issue of Bonus Shares was approved by the shareholders through Postal Ballot. Pursuant to the requisite approval of Government of India and the shareholders, after the allotment of these bonus shares, the paid-up share capital of the Company is now H380.81 crores.

Further, on the recommendation of Board of Directors, Members of the Company in 37 th Annual General Meeting held on 25.09.2025 have approved to increase the Authorised share capital of the Company to H600,00,00,000 (Rupees six hundred crores) divided into 120,00,00,000 (One hundred twenty crores) Equity Shares of H5 (Rupees five) each.

The Company has consistent track record of making profit and dividend payment since its inception. Department of Investment & Public Asset Management (DIPAM) had issued Guidelines on Capital Restructuring and the Company is required to comply with these DIPAM guidelines by way of corporate actions like Dividend Payment, Bonus Issue, Share Spilt and Buyback of Shares, depending upon meeting the eligibility criteria from time to time. The Company has complied with DIPAM guidelines on these matters.

LISTING AND DEMATERIALIZATION OF SHARES:

CONCOR has only one class of security i.e. equity shares listed with the Stock Exchanges in India. CONCORs equity shares are listed with the two exchanges i.e. BSE Limited (BSE) and National Stock Exchange of India Limited (NSE). The listing fees of both the stock exchanges have been paid. To facilitate dematerialization of shares by its shareholders, CONCOR has signed agreements with both the Depositories (NSDL & CDSL). As per SEBI guidelines, CONCORs shares have been placed under Compulsory Demat Mode. Out of 76,16,17,935 equity shares of H5/- each listed on the Stock Exchanges 76,16,17,178 equity shares (99.9999% of the total equity shares) were in demat mode as on 31.03.2026.

Dematerialization of Shares and Liquidity (as on 31 March 2026):

Description No of Folios/ holders No of Shares % of total Equity Capital
NSDL 1,09,675 30,94,28,567 40.63
CDSL 2,56,007 45,21,88,611 59.37
Physical 17 757 0.00
Total 3,65,699 76,16,17,935 100.00

The market capitalization of the Company was H32,391.61 crores as on 31.03.2026 (as per closing price on last trading day of the year at NSE) and the highest market capitalization during the year was H49,660.54 crore as per highest price at NSE on 05.06.2025.

TOTAL RETURN TO SHAREHOLDERS (TRS):

Market Capitalization of your company was H42,071.77 crores at the end of previous year (31.03.2025) as per closing price of H690.50 at BSE for 60,92,94,348 listed shares. It was H32,399.23 crores at the end of year (31.03.2026) as per closing price of H425.40 at BSE for 76,16,17,935 listed shares.

Also, your company has paid a total Dividend of H700.69 crores to its shareholders during the year.

MOU PERFORMANCE:

The Memorandum of Undertaking (MoU) is signed every year between your Company and its Administrative Ministry i.e., Ministry of Railways (MOR) to assess the performance of Company based on the targets set therein.

Evaluation of MoU performance for FY 2024-25 was completed by DPE and CONCOR was awarded Very Good Rating with a score of 89.81 marks.

The MoU for FY 2025-26 was signed between MOR, Government of India and CONCOR in which targets to be achieved during the year were fixed. The evaluation of MoU of your Company for FY 2025-26 is under process. The performance of your company on the MOU parameters for the year 2025-26 has been suitably provided in the Annual Report at relevant places.

CAPITAL EXPENDITURE:

Capital Expenditure of Rs1,085.22 crores approx. was incurred during the year mainly on development/ expansion of terminals, acquisition of wagons, handling equipment and IT Infrastructure, etc.

Further, a report has been submitted to DPE and Railway Board in compliance of MOU for 2025-26 that it has no Surplus noncore assets (land & building).

TERMINAL NETWORK EXPANSION AND STRATEGIC ALLIANCES:

The company has 68 terminals in total as on 31.03.2026, of which 04 are pure EXIM terminals, 36 are combined Container terminals, 24 are pure Domestic Terminals and 4 are strategic Tie ups at various location.

While the existing Joint Ventures continued to perform to their full potential contributing to the growth of the core business of CONCOR, following new strategic alliances were also made during the year:

- CONCOR and Western Carrier (India) Limited entered into a User Agreement on 03.05.2025 to form a Strategic Alliance for exclusive access to Private Freight Terminal (PFT) at Devaliya Gujarat for mutual business growth.

- CONCOR was awarded the Tender for Container Operations and Transportation of Domestic Containers from/towards GCT at Rafaleshwar (GRGM) near Morbi, after emerging as the Highest Bidder (H1) in the Tender floated by G-RIDE Gati Shakti Cargo Terminal (Morbi) Limited (GGCTL) in June 2025.

- Inauguration of Sonik Integrated Logistics Hub on 14.10.2025 in association with CONCOR. Sonik Goods Shed was handed over to CONCOR by Railways on 25.11.2025. This facility will cater to the burgeoning logistics needs of the Kanpur and Lucknow region, for the commodities like Fertilizers, Food Grains, Cement and Tractors etc.

- The OHE section between GCT MMLP ICD Varnama (CGMV) and New Makarapura Station of WDFC successfully commissioned on 22.03.2026.

- ECRT (Exclusive Container Rail Terminal) operations have been commenced by CONCOR at Reddipalem, Guntur (Andhra Pradesh) in February 2026.

- CONCOR established another e-CRT location at Rachagunneri (RCG), in Andra Pradesh and dispatched first Rake carrying 80 TEUs from Rachagunneri (RCG), Andhra Pradesh to SCICL terminal at Uttarakhand on 10.06.2025.

- CONCORs Gati Shakti Multi Modal Cargo Terminal (GCT) served by Mandalgarh Station of Kota Division over West Central Railway (WCR) has duly been approved by WCR for the Commissioning with the allocation of Alpha Code i.e. CCGM on 24.12.2025. Resultantly, first ISO container Train of 90 TEUs successfully arrived and handled at CONCORs GCT.

- MoU with Shipping Corporation of India (SCI), V.O. Chidambarnar Port Authority (VOCPA), Jawaharlal Nehru Port Authority (JNPA), Chennai Port Authority (CPA), and Sagarmala Finance Corporation Ltd. (SMFCL) for the formation of a Joint Venture namely Bharat Container Shipping Line (BCSL) was signed on 03.02.2026. The stakes of the Constituents are - CONCOR and SCI 30% each, JNPA 10%, VOCPA and CPA 5% each and SMFCL 20%.

HIGH SPEED WAGONS, CONTAINERS AND HANDLING EQUIPMENTS:

In order to strengthen the load ability and improve the service level, CONCOR modified 250 Bogie Low Container (BLC) Rakes into Bogie Low Container Modified (BLCM) Rakes by increasing axle load capacity from 20.3T to 22T.

As on 31 st March 2026, CONCORs is having 250 BLCM Rakes, 17 nos. BLC Rakes, 11 nos. BFKHN Rakes, 35 nos. BLL Rakes, 61 nos. BLCS and 26 nos. BLSS Rakes with 25 Ton axle load high speed wagons and 315 nos. BVZI (brake Van). Further, 10 nos. of BLCM Rakes have been taken on Lease for the period of 10 years since 2018-19 and since 2025-26 additional 14 BLSS Rakes also taken on Lease for the period of 10 years. Therefore, total holding was 424 rakes and 315 BVZI as on 31.03.2026.

As on 31.03.2026, CONCOR had placed the order for 23,346 nos. of different type of containers on Indigenous container manufacturers under make in India policy i.e. Atmanirbhar Bharat. This also includes order of 1,120 nos. of containers for cement tank containers (i.e. 200 nos. of 32T capacity & 920 nos. of 36T capacity), in which 460 containers have been delivered upto 31.03.2026.

During the FY 2025-26, total 5,009 containers have been delivered and the total inventory of containers as on 31.03.2026 was 57,746 containers.

CONCOR is having owned 104 Reach Stackers (RSTs), including 5 Electric Reach Stackers and 5 RTGs, 29 Nos. Fork Lift. Apart from this, the Company also has 24 nos. shunting Loco, 230 nos. LNG Trucks and trailers, 02 nos. Electric Trucks and 45 nos. of different capacity of Reefer Power Packs (i.e. 22 Container Capacity-30 Nos., 24 Container Capacity-4 Nos. and 44 Container Capacity-11 Nos.) to feed power supply to refrigerated containers while transporting to ports.

INFORMATION TECHNOLOGY:

Your Company continued to make progress in the field of Information Technology. The VSAT based hybrid network has been upgraded with MPLS cloud. The Terminal Management System for Domestic -DTMS, for EXIM -ETMS & CCLS, ERP for Oracle Financial, integration of commercial system with oracle financial HRMS, Container Repair System, Operation system was implemented for the expanded network of terminals and a Data Warehouse Module for commercial applications on centralized architecture is running smoothly across field locations/Regional Offices and Corporate Office.

- The web enabled Customer interface through a dedicated Web Server is running successfully providing facilities to the customers. The customer feedback facility system as implemented on the website and on mobile app enables us to constantly evaluate our performance and take corrective action on customer complaints and feedback.

- Public Grievance lodging and monitoring system has been deployed on CONCORs website for Grievance Redressal system. The objective of the system is to reduce time in addressing Grievance, to increase transparency and round the clock access for lodging and monitoring grievance.

- The Electronic-filing/ e-Forwording Note facility of documents on the Commercial System initially provided at ICD/ Tughlakabad has been extended to all EXIM terminals which

enables the customers to file their documents electronically from their own offices and making on-line payment (NEFT/ RTGS) has been enabled. Mobile App for EXIM e-filing (covering reports & queries) introduced for its stakeholders.

- As part of business continuity plan, CONCOR has established Disaster Recovery (DR) Site and standby system at primary site for its commercial business critical applications.

- CONCOR has been certified ISO/IEC-27001:2022 certification from STQC IT Certification Services (Ministry of Communication & Information Technology) for establishing an Information Security Management System (ISMS).

- As an extension of existing HRMS, employee portal has been developed. This system facilitates employees to access information regarding salary/ reimbursements, leave balances, PF statement, view and submit their APAR online, submission of Annual Property Return online, Pension details etc. and employee has option of viewing the information on screen and the printout of the same can also be taken for the record. Employees can submit Annual Property return, reimbursements, leaves.

- CONCOR has implemented online Post Retirement Medical Scheme (PRMS) portal and Mobile App to facilitate the retired employees to submit medical claims.

- The Employee feedback facility system implemented on the Mobile App enables to constantly evaluate performance and take corrective action on employee complaints and feedback.

- Shipping Platform has been revamped. All Activities of Shipping are through this platform, including generating B/L (Bill of Lading).

- The Double Stack Loading Plan (DSLP) project uses optimization and prescriptive analytics models to improve double-stack train loading, leading to higher train utilization and reduced rail haulage cost.

- API Based Integration with Customs has been made live at all ICDs/CFSs in close coordination with Customs Authorities.

- Disbursement of Shipping Line VDS payments have been enabled through e-MB System.

- Online Pre-Deposit Account (PDA) payment system is established for customer/stakeholders respective PDA accounts.

- The e-tender system with e-payment facility for sale and EMD electronically, MSE exemptions has also been introduced. CONCOR has implemented reverse auction, e-tender cum forward auction.

- CONCOR has launched its FMLM (First Mile Last Mile) mobile app to EXIM customers to facilitate end to end solutions. The customer can directly opt for this road transportation services facility. E-Reverse Auction platform (e-Logistics App) for transporter for FMLM rates (local transportation rates). No need for long term contract/ helps obtaining competitive rates Notifications are sent to the Customer/ Contractor about the status of the vehicle and other related information through auto WhatsApp.

- The Company has re-designed its website with current technologies and look & feel.

- CONCOR has introduced e-Samarth application for Online Vigilance Clearances to handle bulk NOC request creation & approval and workflow driven system has been evolved. This has increased transparency and drastically reduced the total time of according NOC for various purposes.

The Company has introduced AI/ML based Container Terminal Management System (CTMS) at ICD/ Tughlakabad. It is first of its kind of project which gives the visibility of 3- dimension KYCL in the yard, in addition to other modules.

- Under digital transformation initiatives and ease of doing business, CONCOR introduced online registration of customer & PDA. Further for hassle free process of bills, introduced real time integration of GeM with CONCOR e-MB System.

- Introduced Enterprise Dashboard for Rake Monitoring on PAN India Basis for all its Rakes monitoring and optimum utilization of rakes.

- CONCOR is using e-Meeting App for conducting Paperless Board & Committee Meetings for itself and its subsidiaries.

- The circulars and guidelines of all departments are available to employees on intranet with name compendium. concorindia.com .

- CONCOR had implemented e-Office replacing the physical files with electronic files as a step towards office automation and paperless working. Aadhaar linked e-Signing facility for digitally signing of e-Office files implemented.

- Implementation of MAXIMO - Asset Management System. This initiative marks a significant step towards enhancing efficiency, transparency, and real-time analytics for decision-making

- CONCOR is using Online TDS Refund Portal for Customers, another initiative towards customer centric approach. This reflects CONCORs strong commitment towards customer convenience and service excellence.

- Auto Mail & auto SMS are sent with payment details to respective vendor on registered mail and mobile number.

- Implemented the Integration of commercial applications with Oracle Financials ERP. Developed dashboard to monitor performance and generate various reports of CONCOR.

- Implemented e-contractor billing for online submission of invoices by contractors through their digital signature only processed till payment.

- Facility of KYCL for online Track & Trace of container for its customers through Mobile App, Chatbot etc.

- Introduced bill tracking system to its vendors through website.

STANDARDISATION/ CERTIFICATIONS:

Fifty (50) CONCOR locations as on 31-03-2026 are Certified for ISO 9001:2015 Quality Management System (QMS). Two CONCOR Terminals (i.e. Dadri & Tughlakabad) are Certified for ISO 14001:2015 Environmental Management System (EMS) and ISO 45001:2018 Occupational Health & Safety Management System. CONCOR has been certified ISO/IEC-27001:2022 certification from STQC IT Certification Services (Ministry of Communication & Information Technology) for establishing an Information Security Management System (ISMS).

It is an illustration of the commitment of your Company towards Quality Management System. Quality Policy clearly provides for ensuring complete customer convenience & satisfaction and value for money through continual improvement of system and processes. The Quality Policy has been prominently displayed at all locations of CONCOR. Safety Slogans are displayed at prominent locations at various terminals of CONCOR. ISO Certification is available for most of the units of the Company. Disaster Management System has been hosted on CONCOR website. Further, in its endeavor to maintain high standards of quality, your Company has been taking various steps, which includes conducting periodical Management Review Meetings, wherein various actions were taken with regard to Disaster Management, Safety Norms and Quality Standards.

JOINT VENTURES/ SUBSIDIARIES:

Your Company continued to place emphasis on providing total logistics and transport solutions to its customers by exploring the possibilities of expanding the presence of the Company in all segments of Logistics value chain in the EXIM as well as Domestic segments. Strategic alliances firmed up, both for optimal utilization of infrastructure as well as expansion into other segments of the value chain for effectively achieving the goals.

Your Company has formed various Subsidiaries/ Joint Ventures Companies for different business areas such as Container Freight Station (M/s Star Track Terminals Pvt. Ltd., M/s Transworld Terminals Dadri Pvt. Ltd., M/s CMA-CGM Logistics Park (Dadri) Pvt. Ltd. and M/s Allcargo Logistics Park Pvt. Ltd.), Port Operations (M/s India Gateway Terminal Pvt. Ltd. and M/s Gateway Terminals India Pvt. Ltd.), End to End Logistics (M/s TCI CONCOR Multimodal Solutions Pvt. Ltd.), Multi Modal Logistics Parks (MMLP) (M/s Punjab Logistics Infrastructure Ltd. and M/s SIDCUL CONCOR Infra Company Ltd.) and Rail connectivity (M/s Angul Sukinda Railway limited), ICD Operation at Nepal (M/s Himalayan Terminals Pvt. Ltd) and M/s Container Gateway Ltd.

Brief particulars about the subsidiaries of the

Company are as under:

SIDCUL CONCOR Infra Company Limited

SIDCUL CONCOR Infra Company Ltd. (SCICL), a Joint Venture Company (JVC) with shareholding of 74% and 26% of Container Corporation of India Limited (CONCOR) and State Infrastructure & Industrial Development Corporation of Uttarakhand Ltd. (SIIDCUL) respectively has developed a Multimodal Logistic Park (MMLP) at Pantnagar located approx. 300 mts from Rudrapur-Haldwani State Highway and approx. one km. from the NH87. SCICL is doing operations in both the stream i.e. EXIM and Domestic.

MMLP- Pantnagar is strategically located near national highway No. 87. MMLP has wide hinterland covering industrial areas like Pantnagar, Haldwani, Bazpur, Gadarpur, Kichha, Sitarganj, Khatima, Lalkuwa, Bareilly etc. The MMLP provides Rail/Road transportation, Handling and warehousing services to EXIM and Domestic customers. MMLP is also providing facility of handling conventional railway wagons like NMG, BCN, BOXN, etc.as its a notified PFT. The facility provides Rail connectivity to/from three gateway ports i.e. Mundra & Pipavav in Gujarat and JNPT in Mumbai. And in domestic segment MMLP is providing services on pan India basis in general and particularly to Mumbai/ Dronagiri/ Gandhidham in West, Hyderabad/Chennai and Bangalore in south and Shalimar (Kolkata) in East. In addition to the above MMLP is also providing First Mile Last Mile road transportation services for its customers.

In addition to the transportation service, the MMLP is also providing warehousing facility for domestic and EXIM customers along with facility of Bonded & Transit warehousing. During FY 2025-2026, SCICL handled 378 rakes. The total containers handled at MMLP, Pantnagar for the said period were 26,163. The company for the first time-initiated export in CONCOR

CONCOR

owned containers for Middle East Countries in FY 2025-26 in which 86 TEUs export was carried out in from MMLP Pantnagar. Total domestic loaded volumes handled by MMLP Pantnagar (Inward Loaded and Outward Loaded) increased by 35.66% in FY 2025-26 (6703 TEUs) as compared to last year FY 2024-25 (4941 TEUs) and total FMLM volume of the company increased by 40.69% in FY 2025-26 (7607 TEUs) in comparison to last FY 2024-25 (5407 TEUs). Total FMLM collection increased by 83.49% in FY 2025-26 (H 2.06 crore) in comparison to last FY 2024-25 (H 1.12 crore).

Punjab Logistics Infrastructure Limited

Punjab Logistics Infrastructure Limited (PLIL) is a Joint Venture Company (JVC) of Container Corporation of India Limited (CONCOR) and Punjab State Container and Warehousing Corporation Limited (CONWARE), with equity participation of 51% by CONCOR and 49% by CONWARE. PLIL has been instrumental in strengthening the logistics infrastructure in Punjab, facilitating trade and industry in the State and is positioning it on the international trade map.

PLIL has developed a Multimodal Logistics Park (MMLP) in Punjab, serving as a key logistics hub for industries, traders, and exporters. The facility offers state-of-the-art warehousing, container handling and multimodal transport solutions, ensuring seamless trade operations within and outside India.

During the financial year 2025-26, PLIL achieved turnover of H 60.95 crores as compared to H47.01 crores during the previous financial year 2024-25, which shows an increase of 29.65% in the revenue from operations. The total expenditure increased by 20.29% from H42.48 crores to H51.10 crores during the financial year 2025-26.

Profit before tax during in FY 2025-26 stood at H11.06 crores as compared to H4.97 crore during the previous financial year 2024-25, which shows an improvement by 122.54%. The profit after tax during FY 2025-26 stood at H8.18 crores as compared to H3.65 crores during the previous FY 2024-25, which shows an improvement by 124.11%.

In March 2026, PLIL has commenced EXIM (Export-Import) export container movement from its Multimodal Logistics Park (MMLP), Ahmedgarh to Chittagong, Bangladesh via Haldia Port. PLIL is the first logistics infrastructure provider in Punjab and the neighbouring region to introduce this direct export service. This initiative provides seamless rail connectivity from PLIL, Ahmedgarh to Haldia Port, followed by feeder vessel connectivity from Haldia to Chittagong Port. This integrated logistics solution is expected to:

- Enhance direct export connectivity between Punjab and Bangladesh.

- Reduce transit time for time-sensitive export cargo.

- Provide a cost-competitive logistics solution for exporters.

- Strengthen PLILs position as a leading multimodal logistics service provider in the region.

The above initiative is expected to contribute to PLILs income through handling, transportation, and allied logistics services, while further strengthening the Companys commitment to facilitating efficient international trade and expanding logistics infrastructure in Punjab.

WHOLLY OWNED SUBSIDIARIES:

Fresh & Healthy Enterprises Ltd.

CONCOR had incorporated Fresh & Healthy Enterprises Ltd. (FHEL) in the year 2006 as its wholly owned subsidiary to create world class cold storage infrastructure in the country, to provide complete cold chain logistics solutions to the various stakeholders in this field.

Due to changed business dynamics with implementation of Goods and Service Tax (GST), customized storage requirements, intense competition with un-organized sector, it had been decided in the year 2018 to re-engineer its facility at Rai, Sonepat (Haryana) in two phases for development as an Agri-logistics Centre with changed business model of leasing/renting out the warehousing space for Cold Storage, Controlled Atmosphere (CA) storage and Custom Bonded Warehousing (CBW) to interested parties.

Under Phase-I of re-engineering Plan, the existing CA (Controlled Atmosphere) facility was modified with infusion of H15.10 crores by CONCOR, to make it more versatile and suitable for storage of variety of products apart from Apple. Further, two new warehouses (30,160 sq. ft. each) were constructed under Phase-II with investment by CONCOR of H12.02 crores. FHEL has leased out these two warehouses on mutually agreed terms for a period of 10 years.

The financial year 2025-26, has been mixed year for business especially for Imports of fresh fruit cargo in Delhi-NCR area. Despite all the hardships, the facility was running throughout the year. FHEL achieved turnover of H8.57 crores in the financial year 2025-26 in comparison to H9.24 crores during FY 202425. As on 31.03.2026, 43 Chambers (6- Custom Bonded, 21- Chillers and 16- CA) were rented out for storage of Apple, Dates, Almonds, Walnuts, Beer, Malta, etc.

During the year under review, total income of Company decreased from H9.44 crores in FY 2024-25 to H8.75 crores in FY 2025-26. This decrease is on account of decrease in CA Chamber occupancy (532 CA Chamber months during the period ended March, 2026 as against 604 during period ended March, 2025). The operating profit of Company increased from H4.10 crores in FY 2024-25 to H4.17 crores in FY 2025-26 due to decline majorly in operating expenses as compared to decline in operating income. FHELs net profit (after tax) increased from H1.08 crores (FY 2024-25) to H1.12 crores (FY 2025-26).

CONCOR Air Ltd. (CAL)

A wholly owned subsidiary of CONCOR, incorporated on 24 July 2012 with an authorised share capital of H50 crore and paid-up capital of H36.65 crore. The Company was established to develop capabilities in the air cargo and logistics sector

and to complement CONCORs multimodal logistics offerings. During its association with Mumbai International Airport Limited (MIAL), CAL successfully operated air cargo terminal facilities at Mumbai Airport and developed significant expertise in cargo handling, warehousing, security compliance and air cargo terminal operations. Following the conclusion of its concession agreement and cessation of terminal operations in March 2023, the Company undertook a strategic reassessment of its business model and repositioned itself as an integrated air freight logistics service provider.

Pursuant to a Working Agreement with CONCOR, CAL commenced air freight operations by leveraging CONCORs nationwide logistics infrastructure and network. During FY 202526, the Company operationalised air cargo services through CONCOR terminals, particularly at ICD Dadri and ICD Ludhiana and successfully handled export air cargo movements, marking its return to active business operations. During the year, CAL handled approximately 112 MT of cargo. The Company reported a total income of H1.89 Crore, Profit after Tax (PAT) of H1.34 crore and continues to maintain a debt-free status and a strong financial position. Going forward, the Company is focused on expanding its presence in air freight forwarding, cargo handling, warehousing and integrated logistics services. Leveraging

CONCORs extensive infrastructure and customer base, CAL is exploring opportunities across key logistics and aviation hubs, including Dadri, Ludhiana, Chennai, Bengaluru, Jewar and Navi Mumbai.

The Board of CAL has approved a long-term growth roadmap aimed at scaling air freight operations through CONCOR terminals, expanding its customer base and strengthening its position in the growing air cargo and multimodal logistics sector. The growth projections are underpinned by increasing demand for time-sensitive logistics, e-commerce fulfilment, pharmaceutical cargo transportation and integrated supply chain solutions. With its specialised domain expertise, lean operating structure and strong support from CONCOR, CAL is well positioned to create long-term value and strengthen CONCORs presence in the air cargo and multimodal logistics business.

CONSOLIDATED FINANCIAL STATEMENTS:

The Consolidated Financial Statements of the Company prepared in accordance with the provisions of the Companies Act, 2013 and the applicable Indian Accounting Standards (Ind AS) forms part of the Annual Report of the Company.

HUMAN RESOURCE MANAGEMENT:

At CONCOR, people are at the heart of the Companys success. Human Resource Management (HRM) is focused on building a capable, motivated, and future-ready workforce that supports the Companys strategic objectives. By fostering an inclusive, collaborative, and performance-driven work culture, CONCOR continues to create an environment where employees can grow professionally while contributing to organizational excellence.

During the financial year, the Company further strengthened its HR policies and practices to meet evolving business needs and support employee development. The focus remained on enhancing organizational capability, encouraging continuous learning, and creating opportunities for employees to develop their skills and advance their careers.

CONCOR promotes a workplace culture founded on trust, transparency, teamwork, and mutual respect. Employees are encouraged to participate, share ideas, and contribute to continuous improvement. This culture, supported by the active involvement of senior leadership, has helped the Company attract, develop, and retain talented professionals across diverse functions.

New employees are inducted through a structured onboarding process and assigned responsibilities based on their qualifications, skills, and organizational requirements. Continuous training and on-the-job learning help employees strengthen their capabilities and adapt to changing business needs. The Company also remains committed to providing a safe, healthy, and hygienic workplace for all its employees.

Employee well-being continues to be a key priority. Along with statutory benefits, CONCOR offers a flexible cafeteria-based benefits programme that enables employees to choose benefits best suited to their needs. The Company also provides residential accommodation, telecommunication facilities, advances, and other welfare measures. In addition, social security initiatives such as compassionate appointments, voluntary benevolent assistance for bereaved families, and post-retirement pension and medical facilities complement statutory benefits, including Provident Fund and Gratuity.

As part of its digital transformation journey, CONCOR continues to strengthen its Digital HR ecosystem by leveraging technology to make HR services more accessible, efficient, and transparent. Employees can conveniently access a wide range of HR services through the Human Resource Management System (HRMS) and mobile applications, enhancing the overall employee experience.

Learning and development remain integral to the Companys people strategy. Through its dedicated training function, CONCOR organizes in-house programmes, specialized training, and on-the-job learning to build employee capabilities. Training needs are identified through performance reviews, employee feedback, and functional requirements, ensuring that learning interventions are aligned with both individual development and organizational priorities.

In support of national skill development initiatives, CONCOR provided internship opportunities to 43 students from various academic institutions, offering practical exposure in Finance, Marketing, Commercial & operation & Technical for a period of 8-12 weeks.

CONCORs employee-centric policies, focus on capability building, and positive work environment continue to foster high levels of employee engagement and commitment. This is reflected in the Companys low attrition rate is 3.5% during the financial year.

In accordance with the Maternity Benefit Act, 1961, the Company provides statutory maternity benefits, including paid leave, medical benefits and related facilities for its female employees and affirms complete compliance with the provisions of the Maternity Benefit Act, 1961.

INDUSTRIAL RELATIONS:

CONCOR considers healthy and harmonious industrial relations to be essential for sustained growth and efficient business operations. The Company is committed to maintaining a positive work environment based on mutual trust, respect, open communication, and collaboration among all stakeholders.

During the financial year, CONCOR maintained a peaceful industrial relations climate, with no loss of man-days due to strikes, lockouts, or any other industrial unrest. Regular interactions with employees and recognized unions, along with an open and transparent communication process, helped strengthen mutual trust and resolve issues in a timely manner.

The Company continues to encourage employee participation through various forums for dialogue, suggestions and knowledge sharing. These initiatives promote employee engagement, support, continuous improvement and align individual efforts with the Companys objectives.

The Human Resource Department remains committed to strengthening industrial relations and fostering a work culture that supports employee well-being, organizational stability and long-term business success.

RESERVATION POLICY:

CONCOR is a Central Government Public Sector Undertaking (PSU). It follows all Government mandates in true spirit. The representation of various categories against the total strength of 1,238 (including deputationists) on 31.03.2026 is as under:

Category No. of Employees
Schedule Caste 178
Schedule Tribe 69
Other Backward Classes 326
Persons with Disabilities (PwDs) 31
Ex-Serviceman 11
Economically Weaker Section (EWS) 01

SUCCESSION PLANNING AND LEADERSHIP DEVELOPMENT PLAN:

Succession Planning is an important component addressed as part of strategic planning. It is critical to the success of the organization and provides for a process that recognizes, develops and retains top leadership talent. Management creates a succession plan outlining the process for retaining, developing, and appointing Senior Management talents for the organization. In this regard, the policy for Succession Planning and Leadership Development Plan framed by Company has been duly approved by Board of Directors which complies with the Compliance Parameter of MOU 2025-26.

PRIME MINISTER INTERNSHIP SCHEME (PMIS):

The Prime Minister Internship Scheme was announced in the Budget 2024-25 with the aim of providing internship opportunities to youth in to companies. Through this Scheme, youth will gain exposure to real-life business environment,

across varied professions and it will help in creating employment opportunities for them. Your Company is a partner in the Prime Minister Internship Scheme (PMIS) of Government of India and has engaged Interns under this scheme. The above complies with the Compliance Parameter of MOU 2025-26.

including 400 MT of Container Traffic. Some key highlights of the business of the Company for the year under review are as below:

- Exim Business witnessed a growth rate of 8.02% and Domestic Business witnessed a growth of 14.59% during the year.

STEPS AND INITIATIVES TAKEN FOR HEALTH & SAFETY IMPROVEMENT OF HUMAN RESOURCES IN CPSEs:

During the year 2025-26 your company has organised health camps for medical screening of employees at work place inter-alia on significant days such as World Hepatitis Day (28 July), World Stroke Day (29 October), World Diabetes Day (14 November), Universal Health Coverage Day (12 December), World Cancer Day (4 February), World Tuberculosis Day (24 March), etc. The above complies with the Compliance Parameter of MOU 2025-26.

SPECIAL ACHIEVEMENTS:

Amid intensifying geopolitical tensions, trade fragmentation and financial vulnerabilities, Indias economy is projected to grow at 7.4% in FY 26, with GVA expansion at 7.3%, reaffirming Indias status as the fastest-growing major economy. While global uncertainties remain elevated, domestic growth drivers are expected to continue supporting economic activity. Against todays global churn, India remains committed to building resilience, innovating relentlessly, and staying the course toward Viksit Bharat, rather than seeking quick fixes to visible, short-term pressures.

The Government is consistently working to boost exports and expand the countrys global footprint, combining traditional strengths with emerging technology driven sectors. This effort is reinforced by a dynamic policy framework, strong financial incentives, a growing digital infrastructure, improved trade facilitation, and a determined push to secure deeper market access through next generation trade agreements.

- During FY 2025-26, CONCOR invested about H1,085.22 Crores towards capital expenditure, mainly on the acquisition of specialised heavy-duty containers, higher- capacity container rakes, modern container-handling equipment, development/expansion of container terminals, IT infrastructure, etc.

- In collaboration with the global shipping major, Hapag- Lloyd AG, the inaugural movement of 90 TEUs (20-foot containers) was transported by CONCOR from Tuticorin to the Inland Container Depot (ICD) at Tondiarpet, Chennai, establishing a rail-based evacuation link between V.O. Chidambaranar Port and the Chennai Inland Logistics Hub. By shifting more cargo to rail, the move also supports decongestion of road networks and improves overall supply chain efficiency.

- CONCOR rolled out a series of trade-friendly measures to support exporters and ease logistics challenges amid the Middle East shipping disruptions in March 2026, applicable across its national network of Inland Container Depots (ICDs), as detailed below:

a) For Export Cargo stuck at ICDs: Extra free storage time and relief on wharfage, i.e., a Dies-Non period of 30 (thirty) days in addition to the existing free time for storage of factory-stuffed export containers, and a Dies-Non period of 15 (fifteen) days on levy of wharfage for export cargo arriving at CONCORs ICDs and stored in its Customs-notified warehouse for the purpose of export. The above-mentioned Dies-Non period was applicable to containers/cargo arriving at CONCOR ICDs between 01.03.2026 and 31.03.2026.

Discount on Plug-in charges: A 30% discount on plug-in charges during the Dies-Non period for reefer containers.

Slashing of ICD Tariffs for Back to Town cargo: In the case of Back to Town movement of export containers from an ICD within 30 days, no Terminals Service Charges (TSC), Additional Charges (ETC), or Terminal Infrastructure Charges (TIC) will be levied.

CONCOR moves more than 95% of its Inland Container Movement through Rail, making its operations sustainable and cost-effective while supporting both trade and the environment.

Further, in the case of Back to Town movement of export cargo from an ICD within 15 days, no wharfage will be levied.

The evolving business environment offers CONCOR immense potential to identify new business opportunities and remain the market leader with a majority market share in this field. In FY 2025-26, CONCOR achieved its highest-ever handling of more than 5.58 million TEUs. CONCOR is making intensive efforts to increase the Rail Share in line with Indian Railwayss vision of increasing the overall Rail Traffic to 3,000 MT by 2030

b) Support for Containers returned from Ports to ICDs: For containers sent to ports but returned to ICDs due to disruptions, no additional charges, TIC or EIC will be applicable if returned (with seal intact) by March 31, 2026, along with a 5% discount on rail freight to the port for such returned containers.

c) Additional Assistance: As part of its broader support, CONCOR may provide Domestic Containers for storage at reasonable rates, subject to availability.

The above measures are expected to provide timely relief to exporters facing uncertainty due to ongoing disruptions in key Middle East trade corridors.

- MMLP Barhi (PCRG) flagged off its first Export Train of Loaded Containers from MMLP Barhi to Kandla Port on 19.02.2026 in association with M/s Aaryam Cargoways Pvt. Ltd. This movement is the commencement of Kandla Port service in addition to the existing MDCC/PPSP/JNPT Port service from MMLP/Barhi.

- Commenced the Export of Copper Concentrate to China from its Multi-Modal Logistics Park (MMLP) at Naya Raipur on 11.11.2025. The first Rake comprising of 90 TEUs was successfully loaded and dispatched to Visakhapatnam Port (VZP).

- Flagged off the inaugural Export Shipment of Organic Manure in a CONCOR-owned Container from its Multimodal Logistics Park (MMLP) at Kadakola, Mysuru routed through ICD TNPM enroute to the Maldives on 03.11.2025.

- First full Rake of 90 TEUs of M/s Mahindra & Mahindra- Tractors (the Export Special) was dispatched on 22.11.2025 from Multi Modal Logistics Park at Mihan to JNPT Port for further onward journey to Colombo, Sri Lanka.

- Under the initiative to provide total logistics solution right from picking the cargo from factory, JCB Machines stuffed in 4*40 containers despatched from MMLP Dadri to Mundra in Double Stack Train in September 2025.

- Flagged off the first Export container Train of COSCO Shipping line from ICD/MMLP Barhi to Pipavav Port on 14.08.2025. This effort has marked the initiation of Rapeseed Meal Export from MMLP Barhi.

- GCT Dahej, a strategic tie up with Gujarat Industrial Development Corporation (GIDC) marked a significant operational milestone by successfully handling its first export container on 17.07.2025.

- Flagged-off the first full Rake Dedicated Container Train of Shipping Line Gold Star Line (Gold Star Line & Millennium Cargo Movers) from ICD MMLP Kathuwas to Pipavav Port, Gujarat on 27.06.2025.

- Moved its first EXIM Rake on 26.05.2025 between Chanderia (HZL) to Mundra Port in DPE mode with the support of Western Railway.

- ICD Kota dispatched 86 Loaded Containers from Kota Terminal to PPSP on 08.05.2025 of Gold Star Line in the presence of their Representatives, Freight Forwarders of Millennium Cargo and CONCOR officials.

- MMLP Vizag, received First Import Container from Adani Port for Customs Clearance at MMLP Vizag in May 2025.

First-ever movement of 40-foot CONCOR-owned Domestic Containers from ICD Tondiarpet (TNPM), Chennai, to Tughlakabad, Delhi, was handled in March 2026. Deploying 40-foot domestic containers on the Chennai-Delhi corridor creates greater volumetric efficiency and lower cost per tonne-km, and aligns with the container dimensions that domestic manufacturers increasingly need as they scale up supply chains integrating both domestic distribution and international export.

- ICD, Moradabad successfully flagged off its first-ever Sugar Express Train on 25.03.2026. The inaugural Rake comprises 80 x 20-foot Domestic containers loaded with Sugar, moved from Moradabad to Shalimar (Kolkata). The operation has been executed in collaboration with M/s Avadh Sugar and Energy Ltd. (Birla Sugar), Triveni Engineering and Industries Ltd., and M/s Prakash Bhalotia and Brothers. The Sugar Express Train represents a significant innovation in the movement of Agricultural Bulk commodities by Rail.

- Introduced Specialized Tank Containers for loading Bulk Cement in Loose form for the first time on 30.06.2025 and Real-time operations were commenced from MMHM (My Home Cement Siding), Mellacheruvu in Andhra Pradesh to CONCOR ICD at Bengaluru.

- Introduced the movement of customer owned specialized Tank Containers for loading of Bulk Liquid. First lot of Tank Containers carrying industrial Chemicals moved from Mundra Port to Dadri and Khatuwas in July 2025.

- For the first time, CONCORs Hyderabad Cluster successfully moved 90 CONCOR-owned tank containers from Nagulapalli (CMCN) to M/s My Home Industries Private Limited Siding (MMHM), Mellacheruvu Station, for onward load movement to DRTA during January 2026.

- Launched Door-to-Door Logistics service for Basmati Rice, connecting CONCORs Terminal at Phillaur (Punjab) with Chennai, Hyderabad, Kolkata and Bengaluru on 31.12.2025.

- Successfully moved its first Rake carrying Cement in Specialised Tank Containers from M/s M.P. Birla Groups Mukutban Plant (RCCPL Private Limited) to CONCOR Terminal, Turbhe (Mumbai) in October 2025.

- During the month of July 25, CONCORs terminal, Barhi in coordination with Railways, dispatched first NMG Rake of Maruti Suzuki from their new Kharkhoda plant at Sonepat to their Nidvanda plant near Bengaluru.

ICD, Dhandari Kalan, Ludhiana (DDL) has started to provide CONCORs Domestic Containers for LCL consolidation from Ludhiana to Dronagiri, which is the major consolidation Hub for LCL Cargo in June 2025.

Handled full Rake movement of Domestic (Load) of 90 TEUs, containing Imported Crimson Lentils by Rail from MMLP Vizag (CCJS) to Tuglakabad (TICD) in July 2025.

Partnered with Maruti Suzuki India and handled the First Auto Rake on 20.04.2025 at Barhi terminal, Sonepat. The first Auto rake has been received from their MSIL Bechraji Plant, Gujarat and there onward via Barhi terminal the cars moves directly to their new plant at Kharkhoda.

Irugur Terminal handled 16 Auto Rakes (NMG & BCACBM) in April 25. The movement was done from GCT Multi Modal CG Terminal, Gujarat (MSIB) of Maruti Suzuki India Pvt. Ltd. (MSIL) to IGCS and FN (Farrukh Nagar), Haryana.

- In partnership with Caravan Multimodal Movers, rolled out its first Cabotage rail service connecting MMLP Mundra CFS (APSA) to MMLP Dadri (ICDD) on 20.07.2025.

- Hyderabad Cluster, handled first ever Cabotage movement of 6*40ft Shipping Line Container executed from CCJS- CSTN Stream in December 2025.

- CONCOR Area Office-IV moved first time, 40 Cabotage Container (M/s Maersk Line) from CTKR to GFPA with Gunny Bales in March 2026.

- Launched a new business vertical, Shipping and New Initiatives, with a primary focus on establishing overseas shipping services. As part of this initiative, CONCOR successfully moved its first own 20-foot container from ICD Khodiyar, Ahmedabad to Sharjah via Mundra Port in July 2025, carrying AMUL Ghee. This export movement was executed under CONCORs in-house shipping initiative, providing end-to-end supply chain solutions in line with the Atmanirbhar Bharat Mission.

- As CONCOR ventured into the movement of export cargo in its own containers to overseas locations, marking a strategic expansion of its service portfolio, it successfully moved 516 containers from various ICDs to Middle East countries during FY 2025-26, with 229 containers returning to India in loaded condition.

- As part of its transition from being a Rail/Terminal Operator to a full-fledged NVOCC, Sh. Sanjay Swarup,

CMD, CONCOR, launched the first-ever in-house Bill of Lading (BL) on 09.12.2025.

Shipped 2x20 ft CONCOR-owned Ice Battery containers to Singapore, carrying cargo of M/s Sun Pharmaceuticals under CONCORs own Bill of Lading, marking its movement to a South-East Asian port.

The first overseas shipment of LCL cargo in CONCORs 20 ft container successfully moved from ICD/DDL to Jebel Ali via Mundra Port. This milestone shipment will facilitate future LCL consolidation volumes and strengthen CONCORs end-to-end logistics solutions for global trade.

CONCOR Air Ltd. (A Subsidiary of CONCOR) commenced Air Cargo connectivity from CONCOR, ICD-Dhandarikalan, Ludhiana to IGI Airport, New Delhi and Amritsar Airport. First shipment under CONCOR Air Ltd, destined to UAE is moved to Guru Ram Dass Jee International Airport, Amritsar Airport in September 2025.

The first Air Cargo consignment was successfully cleared and dispatched from CONCORs CFS, MMLP Dadri to Ethiopia via IGI Airport carrying Perishable Cargo in CONCOR owned Reefer Ice Battery CBT in September 2025.

Launched the Rake Monitoring Portal in June 2025. With the help of this portal, real-time geospatial monitoring of all-India rakes is possible, providing live rake visibility, smarter forecasting, improved planning and analytics, and proactive maintenance.

- Launched the advanced version of the CONCOR MAXIMO

- Asset Management System, reinforcing its push toward digital transformation and operational excellence.

- Launched the Online TDS Refund Portal on 09.04.2026, marking a significant step towards enhancing customer convenience through digital innovation.

- AI-Based Container Terminal Management System (CTMS)

- CONCOR has implemented an Artificial Intelligence (AI)- based Container Terminal Management System (CTMS), beginning with ICD Tughlakabad.

- Know Your Container Location (KYCL) - Digital Track & Trace platform enabling customers to monitor container movement in real time.

- E-Booking and E-Forwarding Systems - Online booking facility for EXIM and domestic cargo and E-forwarding note system integrated with customs processes.

- Geospatial Rake Management System - GPS-enabled monitoring of container trains and rakes.

- AI-Driven Customer Relationship Management (CRM) - Development of AI-enabled CRM solutions for Customer engagement, Business intelligence, Demand forecasting etc.

- Procurement and deployment of advanced cargo handling equipment such as rail mounted gantry (RMG) cranes, reach stackers, forklifts, rubber tyred gantry (RTG) cranes, trailers, and mechanized handling systems for faster turnaround and seamless cargo movement.

- Implementation of digital and IT enabled systems including AI-ML based Automation, enterprise resource planning (ERP), e-payment facilities, RFID-based gate automation, GPS-enabled container tracking, electronic data interchange (EDI), online booking systems, customer portals, and real-time cargo visibility solutions.

- Adoption of paperless documentation and digitized workflow systems to improve transparency, reduce processing time, and facilitate ease of doing business for customers.

- Introduction of integrated logistics solutions including first-mile and last-mile connectivity supported by Digital platform and Mobile Application, door-to-door services, bonded warehousing, reefer services, coastal shipping integration, and multimodal transportation solutions tailored to customer requirements.

- Development of dedicated facilities for handling specialized cargo such as automobiles, fertilizers, food grains, cement, industrial goods, reefer cargo, and hazardous cargo in compliance with safety and operational standards.

- Strengthening customer service mechanisms through centralized customer support, dedicated key account management, regular stakeholder interactions, customized logistics solutions, and grievance redressal systems.

- Energy-efficient and sustainable infrastructure initiatives including installation of solar power systems, led lighting, rainwater harvesting, electrification of terminals, and adoption of green logistics practices.

- Continuous focus on operational efficiency through optimization of train operations, reduction in transit time, improved rake utilization, enhanced asset productivity, and increased frequency of rail services for reliable and cost- effective logistics solutions. -

- Under Indian Railways Joint Parcel Project - Rapid Cargo Service (JPP-RCS), CONCOR flagged off its 1 st door-to- door parcel service from Kankaria, Ahmedabad (KKF) to Sankrail, Kolkata (SGTY) on 09.11.2025. This initiative marked a paradigm shift, as CONCOR is no longer limited to full-container or Rake-load Traffic.

- CONCOR was empaneled as an Aggregator under the Joint Parcel Product - Rail Cargo Service (JPP-RCS) Policy and authorized to book Parcel Vans (VPUs) on designated Railway routes. CONCOR booked 04 VPUs from Bhiwandi Road, Mumbai (BIRD) to Sankrail Goods Terminal Yard, Kolkata (SGYT) in Aug 2025.

- In association with Indian Railways, Parcel Services were inaugurated on 14.10.2025 using Railways Parcel Van (Mumbai to Kolkata). This is an integrated Rail Parcel Model offering first- and last-mile delivery through CONCORs certified Business Associates. The facility connects Bhiwandi Station (Mumbai) to Kolkata (Sankrail) using Railway Parcel Vans, providing seamless end- to-end logistics services to trade. The traffic of lube oil, bags, electrical appliances, and FMCG products would be captured under this service.

AWARDS & RECOGNITION:

- CONCOR Ranked 278 th in The Fortune India 500 List ,

solidifying its place among Indias Leading Corporations through strong performance, reliable logistics, and consistent growth.

- The Company has successfully completed 11 years of prestigious Navratna Status - a symbol of Excellence in the Public Sector, which was granted on 23.07.2014.

- CMD CONCOR has been conferred with the SEPC Stellar Visionary Leader of the Year Award during the Conclave on Future-Ready Logistics in India , organized by the Services Export Promotion Council (SEPC), on 29.08.2025 in New Delhi.

- CMD, CONCOR has been conferred the Dynamic Trade Facilitator of the Year - Logistics Award for Excellence in Maritime and Logistics Sector at the 15 th All India Maritime and Logistics Awards (MALA) 2025 function, organized by EXIM India at Mumbai.

- CONCOR, Ahmedabad Cluster has been honoured with three prestigious accolades at the Gujarat Smile Awards 2026 , presented during the Viksit Gujarat Maritime, Logistics & Export Summit 2026 in Ahmedabad on

27.02.2026 i.e. Best Logistics Company of the Year (Public) , Best ICD of the Year (Public) - ICD Khodiyar and Logistics Infrastructure Development (ICDs/CFSs) - ICD Varnama .

- Inland Container Depot and Rail Operator of the Year (Public) at Northern India Multimodal Logistics Award CONquest 2026 of EXIM India during 17 th Edition of CONquest 2026 held on 09.01.2026 in New Delhi.

- Honored as Inland Container Depot & Rail Operator of the Year (Public) at the prestigious EXIM Star Awards 2025 , held in Gandhidham, Gujarat on 19.12.2025.

- Conferred with a Three Star Rating of GRIHA (Green Rating for Integrated Habitat Assessment) for Existing Buildings, which is a Rating Tool, developed by TERI (The Energy and Resources Institute).

- Dun & Bradstreet Public Sector Excellence Award 2025 in the Category of Transport Services - Rail

(Central PSU) . The Award was received during the 17 th Edition of the PSU and Government Summit held on

26.09.2025 in New Delhi.

- The 2025 SKOCH Gold ESG Award in recognition of Green Initiatives taken by CONCOR during the function held in Delhi on 20.09.2025.

- Prestigious Award for Dynamic Trade Facilitator of the Year at the South East CEO Conclave & Awards 2025 , held in Chennai on July 9, 2025.

- CONCORs project of Indigenous Production of Shipping Containers was honoured with the Silver Award at the ET Government PSU Leadership & Excellence Awards 2025 , organised by The Economic Times on 19.06.2025 at New Delhi, towards empowering Indigenous Production & Technology, under CONCORs Make in India Initiative.

- Emerged as the Top Logistics Champion 2025 in the Large-Sized Service Providers Category during 7 th India Logistics Strategy Summit, Ranking & Awards 2025 organized by ISCM Forums, which is backed by the Institute of Supply Chain and Management Pvt. Ltd.

ENERGY CONSERVATION AND TECHNOLOGY ABSORPTION:

In MIS functions for energy conservation and technology absorption Virtualization is being done in the Servers of major applications, which is the latest technology, with the objective to reduce the hardware, reduce the power consumption and the cooling requirement. Implementation of MPLS connectivity in place of VSAT also reduced the power consumption by hardware equipments. To save power multiple servers are also being controlled through single console instead of having the separate monitors, which save power as well as reduce cooling requirement. All the CRT monitors have been replaced by LCD/LED monitors, which have reduced the power requirement drastically. Procurement of All in One (AIO) systems in place of Computers to consume single power for system. Most Printers of desktops/ laptop are configured in power saving mode. In addition to above, to conserve the energy and to reduce power requirement/ heat dissipation wherever possible, consolidation is practiced as per the requirement.

The following steps/ plans are taken towards energy efficiency:

- All old conventional lights (i.e. Tube Light, Flood light, street light etc. t) in all terminal of Area-1 have been successfully replaced with equivalent LED lights. This enables saving of electricity and decrease of electricity consumption compared to last year.

- Details of led lights replaced in FY-2025-26:

- 300 watt led Flood lights -300nos.

- 100 watt led Flood lights - 755nos.

- 45 watt led lights-200nos.

- 20 watt led Tube lights -1170nos.

- Energy audit was successfully conducted in 48 terminals of CONCOR all over India. In this regard, power demand at Dhappar terminal reduced from 250 KVA to102 KVA & at

Punjab State Warehouse Co. leased by CONCOR reduced from 99 kVA to 35 kVA and at DDL terminal reduced from 436KVA to 200KVA. Further, for Agra terminal, it has been proposed for reducing from HT supply to LT supply.

- 05 nos. Electric RSTs successfully commissioned (03 E- RSTs at ICD-Whitfield & 02 E-RSTs at ICD- Tughlakabad) in FY-2025-26

- 02 nos. Electric Truck & Trailers deplored at ICD/Dadri for the movement of Delhi/NCR area in FY-2025-26.

- 2 nd LNG station successfully installed and commissioned at CONCOR DADRI terminal on 01.03.2026 by M/s IGL.

- To reduce the air pollution, CONCOR deployed 230 Nos. LNG Trucks along with flatbed Trailers at different terminal of CONCOR. 100 LNG trucks are procured and deployed in FY- 2025-26. As per the reports, LNG powered vehicle emits 25% less CO2 emission as compared to diesel vehicle.

- CONCOR has procured 12 nos. 5 Star Rating CASSETE Air Conditioners, 31 nos. Split Air Conditioners, 20 nos. Window Air Conditioners. In addition, 134 nos. BLDC ceiling fan and 119 wall mounted fan with Star Ratings. This also enables to save electricity. In addition to above, Air desert coolers being used for large space to minimize the use of Air conditioners. During FY 2025-26, CONCOR procured 26 nos. of energy-efficient air desert coolers and 30 nos. of stand fans.

- Placed the order on M/s REMC Limited on 04.04.2025 for establishment of 220KW Solar Power Project (i.e. 200 KW at CONCOR MMLP/Barhi and 20 KW at our Corporate Office, CONCOR Bhawan) with 5 years operation & Maintenance.

- Signed MOU with M/s GAIL (INDIA) Limited on

23.04.2025 to explore the possibilities of setting up the LNG Stations at CONCOR terminals on Pan India basis and LNG transportation from LNG Terminal to CONCOR depots/terminals. -

- Signed MOU with The Energy and Resources Institute (TERI) to develop strategies, detailed research and policy development work for green logistics solutions, promoting environmentally responsible freight transportation, and exploring innovative technologies for reducing carbon footprint in logistics operations. In line with MOU, CONCOR achieved a Three Star Rating of GRIHA (Green Rating for Integrated Habitat Assessment) for Existing Buildings,

i.e. for its Corporate Office, CONCOR Bhawan, which is a Rating Tool, developed by TERI, adopted by the Ministry of New and Renewable Energy. This rating is awarded for meeting specific criteria related to Site Planning, Energy and Water Conservation, Human Health etc.

FOREIGN EXCHANGE EARNINGS & OUTGO:

During the year, there were no foreign exchange earnings during current year as well during previous year.

The details of foreign exchange outgo are as under:

Foreign exchange outgo 1.16
(Other than import of goods)
Import on CIF basis
a) Stores & Spares -
b) Capital Goods -
Total 1.16

RESEARCH & DEVELOPMENT (R&D):

To reduce pollution by using of Green Fuel:

In the recent past, National Capital Territory (NCT) area witnessed high level of Air pollution in the winter months every year from around September onwards due to the range of factors including stubble burning in neighboring states and vehicular traffic leading to huge pollution in the NCT area. Heavy Vehicles accounts for larger chunk of PM2.5 pollution to the overall vehicle emissions.

Keeping in view of huge pollutions in winter, Ministry of Environment, Forest & Climate Change and various authorities monitoring the pollution in the NCT area, a slew of measures, including a ban on entry of trucks and plying of diesel-fueled Medium Goods Vehicles (MGVs) and Heavy Goods Vehicles (HGVs) within Delhis limits, was declared by the authorities from time to time, which affects the business of CONCOR also. However, during this period, movement of MGVs & HGVs using green fuel Like, LNG, CNG & e-vehicle was allowed.

In view of the serious issues of pollution and their effects, CONCOR has taken following initiatives:

I. Deployed 230 Nos. LNG Trucks along with flatbed Trailers at different terminal of CONCOR. 100 LNG trucks are procured & deployed in FY-2025-26.

II. Placed the order for Design, Manufacture, supply & commissioning of 07 nos. of loaded Electric Reach Stackers (RSTs). Out of which, 05 Electric Reach Stackers (RSTs) i.e. 03 E- RSTs at ICD-Whitfield & 02 E-RSTs at ICD- Tughlakabad have been commissioned in FY-2025-26.

III. Under the pilot project, CONCOR deployed the 2 nos. of Electric trucks at TKD terminal for trial in FY 2025-26. These Electric trucks supplied by M/s Convergence Energy Service Limited, a wholly owned subsidiary of M/s Energy Efficiency Services Ltd, (EESL) which is a JV of PSUs, under Ministry of Power.

Acquistion of ISO containers under Make in India:

Under make in India i.e. Aatmanirbhar Bharat, total of 5,009 containers acquired during the year 2025-26.

Expenditure on R&D:

Expenditure of H146.93 Crore has been incurred in FY- 202526 towards development of indigenous manufacturers for manufacturing & supply of 20 FT High Cube End Open ISO container.

During 2024-25, expenditure of H76.73 Crore was incurred towards development of indigenous manufacturers for manufacturing & supply of 20FT HCEO ISO container, Tank containers for bulk Cement destuffing solution system & up- gradation of BLC Wagons into BLCM wagons.

PRESIDENTIAL DIRECTIVE(S):

No Presidential Directives issued by Govt. were received by CONCOR during the last three years.

PROCUREMENT FROM MSEs

The details of Procurement of Goods & Services from Micro and Small Enterprises, details for FY 2025-26 on Consolidated basis, are as under: Annual Procurement Target FY 2025-26 = H70.24 crores

Description MSEs SC/ST MSEs Women MSEs
Mandatory Procurement as per MOU Targets (in %) 25% 4% 3%
Actual Procurement achieved (in %) 79.13% 4.18% 3.01%
Actual Procurement achieved (in H Crores) 361.04 19.08 13.72
Shortfall, if any. NIL NIL NIL

The relevant clauses pertaining to the MSEs are included in all tenders and exemption of EMDs & Tender Sale Price is extended to the MSE bidders. The Annual Procurement Plan is uploaded on the Official Website and on Sambandh Portal. The requisite details of Procurement from MSEs has been updated on Sambandh Portal on monthly basis.

All payments have been done to MSE Vendors within the prescribed time limit. Further, details of payments made and payments pending beyond 45 days from the date of actual delivery of goods and/or services (or from the date of resolution of objections, where objections are raised by the buyer in writing within 15 days of delivery/service) during the year 2025-26 are as under:

(i) Total Amount Involved : Rs 461.04 Crores

(ii) Number of Invoices : 8,004 (MSEs)

(iii) Number of Suppliers involved in Delays : Nil

(iv) Total annual procurement value : Rs 361.04 Crores

(v) Total number of invoices during the year : 29,523 (All in numbers, including MSEs)

(vi) Total number of suppliers during the year engaged in annual procurement : 781 (MSEs)

PROCUREMENT FROM Government Dedicated e -Marketplace (GeM):

On recommendations of the Group of Secretaries, GOI decided to set up a dedicated dedicated e-Marketplace for different goods & services procured by Government Organisations / Departments / PSUs. Government dedicated e-Marketplace facilitates online procurement of common use Goods & Services required by various Government Departments / Organisations / PSUs. GeM aims to enhance transparency, efficiency and speed in public procurement.

It provides the tools of e-bidding, reverse e-auction and demand aggregation to facilitate the government users, achieve the best value for their money.

During the year your company has procured through GeM, Goods & Services worth H307.01 crores out of total procurement of Rs 461.04 crores.

ONBOARDING ON TReDS PLATFORMS:

Trade Receivables Discounting System (TReDS) is an initiative to help Micro, Small and Medium Enterprises (MSMEs) unlock immediate working capital by selling unpaid invoices to multiple financiers through competitive digital bidding. TReDS eliminates the crippling financial burden of lengthy corporate payment cycles, ensuring that small suppliers receive cash quickly without having to provide physical collateral.

To support the initiative, your Company has onboarded on all five active /operational platforms upto 31.03.2026.

RAJBHASHA:

Corporate office of CONCOR has made significant progress in the use and promotion of the official language after being notified in October 1993 under the Official Languages Rules, 1976. Some of the important official language achievements for the financial year 2025-26 are as follows:

Complete compliance of Section 3(3): As in previous years, this year too, CONCOR has made significant progress in the use of the official language, Hindi, in official work. The provisions of Section 3(3) of the Official Languages Act have been fully complied with, and letters received in Hindi have also been replied to in Hindi. Correspondence with offices in Regions A, B, and C has been conducted in Hindi, in accordance with targets set by the Official Language Department.

- Organizing meetings of the Official Language Implementation Committee: Quarterly meetings of the Official Language Implementation Committee, chaired by the Chairman and Managing Director, were held regularly to review the progress made in promoting the use of Hindi in CONCOR and the decisions taken therein were implemented appropriately.

Chairman and Managing Director, CONCOR chairing the Official Language Implementation Committee

- Official Language Inspection and Hindi Workshop of Cluster Offices: During the year, inspections were conducted at cluster offices, including the Corporate Office, to address deficiencies in the use of Hindi in official work. Hindi workshops were held on various topics to promote the use of simple Hindi and to create awareness about the official language, Hindi, among employees.

- Hindi-Pakhwada 2025:

Hindi Pakhwada was successfully organized from 14 th September, 2025 to 28 th September, 2025 at the Corporate Office of CONCOR. As per the guidelines of the Ministry of Home Affairs, the fortnight was inaugurated with CONCORs participation in the All India Official Language Conference held in Gandhi Nagar, Gujarat. During this period, Hindi sangosthi, Yugal Gagayn , Hindi noting , Kavi sammelan , etc. were organized. The fortnight concluded on September 30, 2025 with the distribution of prizes to the winning participants by the Chairman and Managing Director.

Chairman & Managing Director, CONCOR awarding the winning participants during Hindi Pakhwada-2025 * -

Kavi Sammelan was organized during Hindi Fortnight 2025

- A total of 91 employees of CONCOR including Area Offices were given a total cash award of Rs 1,43,000/- for their original work in Hindi under the CONCOR Official Language Award Scheme in the year 2024-25.

- Inspection by the Parliamentary Committee on Official Language

To ascertain the continued use of Hindi in the offices, Parliamentary Committee on Official Language inspected at Corporate Office (Delhi) on 10 June 2025, Gatishakti Terminal, Varnama (Gujarat) on 01 July 2025, Whitefield, Bangalore (Karnataka) on 24 September 2025, Corporate Office, Delhi on 19 January 2026 and Jodhpur Terminal on 22 January 2026. The Committee highly appreciated the steps taken by CONCOR to promote the use of Hindi.

Parliamentary Committee Inspection of Whitefield Terminal, Bengaluru on September 24, 2025

Parliamentary Committee Inspection of Gatishakti Terminal, Varnama (Gujarat) and Jodhpur Terminal

- Participatation in Narakaas: CONCOR is a member of the Town Official Language Implementation Committee (Undertaking-1), Delhi. The Chairman and Managing Director himselves participate in the meetings organized by NARAKAS. Additionally, CONCOR participants in Hindi competitions organized by Delhi-based enterprises under the aegis of NARAKAS. This year, a woman officer of CONCOR also received an award. In this connection, on December 12, 2025, CONCOR organized an Official Language Question Forum competition for various Delhi-based enterprises under the aegis of the Municipal Official Language Implementation Committee (Undertaking-1), Delhi, in which personnel from various Delhi-based enterprises participated.

Group photo of Hindi competition organized at CONCOR on 12 th December 2025 under the aegis of Narakaas

Mukhy Rajbhasha Adhikari receiving the award from NARAKAS on 29 January 2026 in the category of Competition Organiser

- Library: The CONCOR Library is now equipped with books by renowned Hindi authors covering various disciplines of Hindi literature. The librarys total library collection is 3,590, including 2,287 in Hindi and 1,303 in English. New books worth Rs 16,395 were purchased during 2025-26. Subscriptions to major newspapers, as well as monthly and fortnightly magazines, are ongoing.

To promote original writing in Hindi and to keep everyone awakened about the companys activities, a quarterly e-magazine, Madhubhashika, is regularly published. Good articles published in this magazine are also appropriately rewarded. It is also uploaded on the companys website, and its e-link is also sent to various enterprises, including the Railway Board.

VIGILANCE:

Vigilance Departments prime objective is to protect the honest and to carry out focused investigations to give deterrence to the corrupt elements and to encourage honesty as a culture among employees at all levels and to promote Integrity and Transparency within an organization including the areas of Procurement of Goods, Works and Services. Vigilance department is with the mandate to fight corruption as an integral part and ensuring good governance in the organization.

CONCOR continuously and regularly endeavours to ensure fair and transparent transactions through technology interventions and system/process review in consultation with various Stake Holders.

The following activities were undertaken during the financial year 2025-26:

1. During the year 2025-26, 17 nos. of Preventive/ Surprise checks/ CTE type checks were conducted at various Area / Cluster Offices/ Inland Container Depots/ Container Freight Stations.

2. 28 nos. of cases were registered/ investigated on the basis of complaints and other information. Periodic surprise checks were conducted regularly in the vulnerable areas of the company.

3. Suitable penal action was taken against erring officials and contractors. An amount of H12.23 lakh was recovered from various contractors/customers during the financial year.

4. During the F.Y. 2025-26, a total number of 08 D&AR cases have been observed for finalization. Out of which 03 cases are closed and 05 are under process of finalization.

5. On the suggestion of Vigilance Division, respective user departments have issued 09 no. of system improvements for improvement in systems and procedures.

6. Vigilance Awareness Week serves as an important platform for creating awareness about ill effects of corruption, promoting anti-corruption measures and reinforcing integrity. It serves as a reminder for government officials, organizations and citizens, of their collective role in fostering values of integrity, transparency and accountability.

7. In all offices of CONCOR, Vigilance Awareness Week (VAW) was observed from 27 th October 2025 to 02 nd November, 2025.The theme of the Vigilance Awareness Week -2024 was:

Vigilance: Our Shared Responsibility; gvHivi: gmal gipi fO^XRl

During the three months campaign on Preventive Vigilance Measures, various activities were undertaken by the organization as a precursor to Vigilance Awareness Week. -

- Vigilance Division organized various lectures/talks through the Senior level officers/prominent dignitaries on the topic Asset Management, Investigation &

Report and Framing of Chargesheet, Vigilance: Our Shared Responsibility, Cyber Security and Hygiene.

- Workshop on Change Management for Senior Level Officers.

- Online training on Digital Initiatives in CONCOR.

In addition, Vigilance Division had also conducted various contests for employees and their family members like Drawing, Cartoon Sketch, Slogan Writing, Poem and Essay Writing in which all had participated with great enthusiasm and a total no. of 148 entries have been received. Other than Corporate Office, various activities had also been undertaken in the terminals also:

- Workshop on Policies & Procedures of CONCOR at Nagulapally.

- Workshop on Policies & Procedures of CONCOR at Mandideep, Bhopal.

- Workshop on Policies, Procedures & Preventive Vigilance Measures at Dhandarikalan (DDL).

- Sensitization through Walkathon at ICD, Whitefield, Bangalore.

- Interactive session with Service Providers at MMLP Raipur.

- Interactive session/workshop with customers and contractors at Dhandarikalan, DDL.

- Sensitization programme on Digital Initiatives at Khodiyar.

- Grievance Redressal Camps/Vendors Meet were organized with CONCOR employees, Customers, Custom House Agents (CHA), Freight Forwarders, Contractors and other stakeholders in various Area/ Terminal offices of CONCOR during the Vigilance Awareness Week-2025. These Camps were organized at the Cluster Head levels. During the discussion, issues/grievances were discussed and redressed to the satisfaction of the customers.

- Awareness was spread through SMS messages on Vigilance Awareness Week to all the employees for taking e-pledge.

- The details of activities, alongwith photographs, undertaken by the Corporate office were uploaded in social media regularly during the VAW-2025. Awareness was also spread through internal Whatsapp group of Area Offices.

8. In order to motivate the employees to be alert on work place, the award for The Most Vigilant Employee of the Year was instituted and Shri Vinod Kumar Joshi, Asst. Manager (Engg.), Corporate Office, has been honoured with this prestigious award for F.Y 2024-25 for his innovative thinking in adopting a Zincalume Steel Water Storage Tank, which has resulted in significant cost saving.

DIRECTORS RESPONSIBILITY STATEMENT:

Pursuant to Section 134(5) of the Companies Act 2013, your Directors hereby confirm that:

i) In the preparation of the annual accounts, the applicable accounting standards have been followed along with proper explanation relating to material departures.

ii) The Directors have selected such accounting policies and applied them consistently and made judgments and estimates that are reasonable and prudent so as to give a true and fair view of the state of affairs of the Company at the end of the financial year and of the profit and loss of the Company for that period.

iii) The Directors have taken proper and sufficient care for the maintenance of adequate accounting records in accordance with the provisions of the Companies Act, 2013 for safeguarding the assets of the Company and for preventing and detecting fraud and other irregularities.

iv) The Directors have prepared the annual accounts on a going concern basis.

v) The Directors have laid down internal financial controls to be followed by the Company and that such internal financial controls are adequate and were operating effectively.

vi) The Directors have devised proper systems to ensure compliance with the provisions of all applicable laws and that such systems were adequate and operating effectively.

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