Tata Consultancy Services is expanding its strategic partnership with SBI Cards and Payments Services to power the latters next leg of digital transformation The new engagement is built on a decade-long partnership In the run up to SBI Cards blockbuster IPO in 2020 TCS had helped the company transform its core cards sourcing platform and digitized a significant portion of the process The future-ready agile platform personalized customer experience and helped boost sales and retention TCS will further digitalize and transform the online onboarding processes to enable a faster turnaround and frictionless experience which is expected to drive greater customer satisfaction In addition it will enable SBI Card to further expand its e-card issuance delighting end customers and giving it a competitive edge in the market
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