iifl-logo-icon 1
IIFL

Invest wise with Expert advice

By continuing, I accept the T&C and agree to receive communication on Whatsapp

  • Open Demat with exclusive Advice & Services
  • Get a dedicated Relationship Manager to help you grow your wealth
  • Exclusive advisory on 20+ trading & wealth-based investment options
  • One tap Investments, Automated trading & much more
  • Minimum 1 lakh margin required
sidebar image

Zomato increases platform fee by 25% to Rs 5 per order

22 Apr 2024 , 04:40 PM

Zomato, a prominent food delivery platform, has raised its platform fee by 25% to ₹5 per order, impacting customers in major cities like Delhi-NCR, Bengaluru, Mumbai, Hyderabad, and Lucknow.

The platform fee, introduced at ₹2 per order in August 2023, increased to ₹3 in October and then to ₹4 on January 1 this year.

Swiggy, Zomato's main competitor, already charges ₹5 as a platform fee, with reports suggesting fees of up to ₹10 for certain customers. The platform fee is a fixed charge applied to every order, separate from the delivery fee, and remains applicable to Zomato Gold members despite their benefits.

Zomato aims to boost its revenue with this fee hike, leveraging the high volume of daily orders.

Besides fee adjustments, Zomato is revamping its intercity delivery service, Legends, introduced in 2022 for next-day food delivery from specific cities, which faced legal issues due to delivery method changes and pre-stocked items.

Plans to expand Legends to longer-distance intra-city deliveries and international markets are currently on hold, following the departure of the service's head and a lawsuit from dissatisfied customers. Zomato is undertaking significant changes in fees and services to sustain growth and enhance customer satisfaction.

For feedback and suggestions, write to us at editorial@iifl.com

Related Tags

  • Food Delivery App
  • Zomato
sidebar mobile

BLOGS AND PERSONAL FINANCE

Read More
Knowledge Centerplus
Logo

Logo IIFL Customer Care Number
(Gold/NCD/NBFC/Insurance/NPS)
1860-267-3000 / 7039-050-000

Logo IIFL Securities Support WhatsApp Number
+91 9892691696

Download The App Now

appapp
Knowledge Centerplus

Follow us on

facebooktwitterrssyoutubeinstagramlinkedin

2024, IIFL Securities Ltd. All Rights Reserved

ATTENTION INVESTORS
  • Prevent Unauthorized Transactions in your demat / trading account Update your Mobile Number/ email Id with your stock broker / Depository Participant. Receive information of your transactions directly from Exchanges on your mobile / email at the end of day and alerts on your registered mobile for all debits and other important transactions in your demat account directly from NSDL/ CDSL on the same day." - Issued in the interest of investors.
  • KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary.
  • No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account."

www.indiainfoline.com is part of the IIFL Group, a leading financial services player and a diversified NBFC. The site provides comprehensive and real time information on Indian corporates, sectors, financial markets and economy. On the site we feature industry and political leaders, entrepreneurs, and trend setters. The research, personal finance and market tutorial sections are widely followed by students, academia, corporates and investors among others.

RISK DISCLOSURE ON DERIVATIVES
  • 9 out of 10 individual traders in equity Futures and Options Segment, incurred net losses.
  • On an average, loss makers registered net trading loss close to Rs. 50,000.
  • Over and above the net trading losses incurred, loss makers expended an additional 28% of net trading losses as transaction costs.
  • Those making net trading profits, incurred between 15% to 50% of such profits as transaction cost.
Copyright © IIFL Securities Ltd. All rights Reserved.

Stock Broker SEBI Regn. No: INZ000164132, PMS SEBI Regn. No: INP000002213,IA SEBI Regn. No: INA000000623, SEBI RA Regn. No: INH000000248

plus
We are ISO 27001:2013 Certified.

This Certificate Demonstrates That IIFL As An Organization Has Defined And Put In Place Best-Practice Information Security Processes.