Tata Comm launches a cloud communications platform - DIGO

20 May 2022 , 01:33 AM

Tata Communications launched DIGO an in-network cloud communications platform to power up customer engagement for digital-first businesses The platform offers a full suite of device-agnostic communications tools to seamlessly integrate into an enterprises current applications enabling it to bring intelligent 360-degree human-to-everything H2X interactions for its users This newly launched DIGO powered by Tata Communications offers businesses an extensive range of cutting-edge customer engagement tools delivered on the most connected network coverage These include a customer engagement platform integrated with programmable building blocks including voice SMS email social messaging video text to speech IVR chatbot and analytics tools amongst others The platform will also augment existing applications of enterprises with an extensive connectors library This complete solution is wrapped with enterprise-grade personalised services ensuring businesses get scalable interoperable secure and regulatory compliant customer engagement outcomes