TCS OmniStore now available on Google Cloud

16 Feb 2022 , 01:34 AM

Tata Consultancy Services announced that TCS OmniStore its award-winning AI-powered unified commerce platform is now available on Google Cloud TCS OmniStore is a one commerce platform for all channels that fulfills the expectation of seamless experiences from digital shoppers Shoppers can enjoy flexible omnichannel options such as buy online and pick-up in store partial pickup or instantaneous delivery as well as futuristic immersive shopping experiences With TCS OmniStore retailers can orchestrate integrated multichannel customer journeys and create memorable micro-experiences For instance it empowers store associates to offer a personalized discount on wish-listed items and help shoppers avoid checkout lines through self- or assisted- checkouts on a mobile device The platform taps into diverse real-time data sources across the ecosystem to build intelligence in the checkout process helping retailers enhance customer experience or prevent checkout fraud Its AI-powered command center enables autonomous sensing and self-healing for an always on store Retailers using TCS OmniStore have 10Percentage boost in sales 50Percentage reduction in average checkout time and 20-30Percentage reduction in labor hours with seamless operations TCS OmniStore is powered by an open commerce architecture with microservices and APIs offering retailers enormous freedom and flexibility to reuse their existing infrastructure leverage enterprise capabilities and build new journeys services and apps quickly without worrying about channel constraints It serves diverse lines of businessgeneral merchandise discount specialty fashion restaurant post office telecom and travel and hospitality industries