HGS rises on plan to set up new delivery centre in Mysuru

20 Jun 2022 , 03:20 PM

The centre will be situated in a prime business location on the outer ring road in the city with a capacity of 480 seats and it can accommodate up to 1,000 employees in two shifts. Initially, the Mysuru center will support a US client with international non-voice processes and back-office services, and add other clients subsequently. The company is looking to hire graduates with good English proficiency. HGS expects to hire 400 employees locally by October 2022 and ramp up aggressively through the year. Currently in India, HGS employs over 8,600 people across eight delivery centers in Bengaluru, Mumbai, Hyderabad and Vizag. Pushkar Misra, president and CEO of APAC at HGS said, ?Mysuru has played a key role in HGS success before when we supported the domestic market and we expect that this new center will help us aggressively grow our global delivery capabilities from India. The Mysuru region has some fantastic talent and weve always found candidates aligned to our requirement. In fact, the local talent is the prime reason for us coming back to Mysuru.? HGS is a global leader in optimizing the customer experience lifecycle, digital transformation, and business process management. It combines automation, analytics, and artificial intelligence with deep domain expertise focusing on digital customer experiences, back-office processing, contact centers, and HRO solutions. On a consolidated basis, net profit of HGS was sharply higher to Rs 5,686 crore in Q4 FY22 as against a net profit of Rs 130.32 crore posted in Q4 FY21. Net Sales rose 13.6% YoY to Rs 865.46 crore during the quarter. Powered by Capital Market – Live News