TCS AI-powered software for smart cities and customer analytics now on Azure Marketplace; Stock jumps

28 Feb 2022 , 11:39 AM

Tata Consultancy Services (TCS) on Monday announced the availability of its TCS Intelligent Urban Exchange (IUX) and TCS Customer Intelligence & Insights (CI&I) software in the Microsoft Azure Marketplace. Organizations can use CI&I to surface insights, predictions, and recommended actions and offer in real-time to improve customer satisfaction.

CI&I customer analytics helps banks, retailers, insurers, and other businesses take advantage of AI, machine learning, and customer data platform capabilities to deliver hyper-personalized consumer and citizen experiences while protecting the privacy and ensuring consent.

“Enterprises must go beyond transforming their technology. They must make a meaningful difference to the customers and communities they serve,” said Ashvini Saxena, Global Head, TCS Digital Software & Solutions. “This has made sustainable, customer-centric initiatives powered by AI a business imperative. TCS IUX and CI&I on Microsoft Azure will make it easier for businesses and governments to deploy exciting digital transformation initiatives.”

IUX helps enterprises and cities meet sustainability goals and elevate citizen and employee experiences by optimizing services and enabling infrastructure to respond to predicted and dynamic events in real-time. Harnessing data across operational silos, IUX applies AI and machine learning to simulate evolving scenarios, enabling services and IoT infrastructure to take appropriate actions. IUX modules include intelligent building energy, streetlights, transportation, water management, energy and resources operations, command centre, and workplace resilience.

TCS is a Microsoft Gold Partner with over 1,000 successful Azure engagements for more than 225 global customers. TCS recently won the 2021 Microsoft Partner of the Year Awards for Azure Intelligent Cloud in France and Dynamics 365 Field Service in the U.S. and is a designated Microsoft Azure Expert Managed Service Partner.

At around 11.36 am, TCS was trading at Rs3526.35 per piece up by Rs6.65 ot 0.19% on BSE. The stock was near the day’s high of Rs3532.30 per piece.