7 Feb 2022 , 09:36 AM
Zensar Technologies Limited announced its dual recognition as Rising Star in Digital Customer Experience Services and Leader in Digital Supply Chain Transformation Services in the ISG Provider Lens Digital Business Solutions and Service Partners U.S. 2021.
The company said in a filing on Friday that Digital Customer Experience Services quadrant assesses a provider’s capabilities in developing customer journeys for businesses to meet continually-changing consumer needs. The Digital Supply Chain Transformation Services quadrant evaluates a provider’s value delivering analytics, forecasting, demand and supply, and order management.
At around 9.40 am, Zensar Technologies Ltd was trading at Rs418 per piece up by Rs3.1 or 0.75% from its previous closing of Rs414.90 per piece on the BSE.
Ajay S. Bhutoria, the CEO and Managing Director, Zensar, said, “Our inclusion in this report underscores our strategy and focus on building sustainable, human-centric customer experiences for our clients. As enterprises become increasingly reliant on digitalization, an experience-focused strategy enables them to remain competitive, relevant, and growth-oriented. We work closely with our global clients to bring intuitive experiences to the core of their operations.”
Tarun Vaid, Lead Analyst at ISG, a leading global technology research and advisory firm, stated, “Zensar has deepened its portfolio with the addition of AI to its digital transformation and experience design services. With its Shape IT-> Nail IT-> Scale IT framework, Zensar offers the right solution to address client needs.”
Commenting on this announcement, Prameela Kalive, Chief Operating Officer, Zensar, stated, “In conversations with our clients, we see a dynamic shift in their consumer and end-user behaviour. Our work in the customer experience space is led by our digital agencies, Fool proof and Indigo Slate. Our digital capabilities enable our clients to be prepared for dynamic market shifts, securing positive business outcomes. We are glad to have been included in this report as we continue to find new ways of bringing value to our global clients.”
Key highlights from the Digital Customer Experience Services Quadrant:
Key highlights from the Digital Supply Chain Quadrant:
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