Michael Cantor, CIO, Park Place Technologies

Digital infrastructure and completely digital, automated workflow will continue to advance.

Jan 13, 2021 11:01 IST India Infoline News Service

In an interaction with Shweta Papriwal, Editor, indiainfoline.com, Michael Cantor, CIO, Park Place Technologies said, Automation is continuing to reduce the level of staffing required for data centre monitoring.

How is Artificial Intelligence (AI) transforming the data centre ecosystem?
The big transformation is around the combination with robotic process automation, resulting in AI-assisted action in response to unique events occurring within the data centre.  Also, AI in combination with log capture and monitoring is starting to have an impact in the reduction of false alerts or tuning monitoring to recognise patterns and further reduce repetitive alerts across an event in progress. 

Last, the makeup of hardware within in the data centre is starting to change with the advent of AI-based GPU processors providing a different type of computing with high density nodes of GPU capacity now available for local and edge computing.

What is the role of Automation in data centres?

Automation is continuing to reduce the level of staffing required for data centre monitoring.  These skillsets are becoming harder and harder to find as the local data centre complexity increases, so automating the day to day operations and letting the data centre talent focus on tougher problems is key to optimising the use of this skillset.

How cloud is transforming data centres?

While the data centre will never fully go away, the cloud will continue to erode the percentage of equipment found in data centres and colocation sites.  “Data centre in a box” at the edge areas that most need local processing will continue to transform data centres from thousands of square feet of raised floor to self-contained units that don’t need as much dedicated infrastructure.  Short of legislation further mandating local storage, colocation sites will need to continue to consolidate and create more shared infrastructure to remain viable.

Could you elaborate the Post OEM service/maintenance ?

With the consolidation of the third-party maintenance vendors, the remaining TPM companies significantly outpace the available offerings from the OEM companies.  With the ability to consolidate service across multiple vendors at a lower price than the OEM, the need for OEM post-warranty capability will continue to drop, with the OEMs becoming more attracted to outsourcing their post-warranty support to the major TPM-providers.

The top tier providers will expand their offerings and invest in extending maintenance to monitoring.  The combination of proactive monitoring with TPM will further separate the TPM providers from the OEM providers, and make this category harder for the pure monitoring companies to provide a differentiated capability.

How do you see the future of the digital Infrastructure sector? Where is it headed in 2021?

Digital infrastructure and completely digital, automated workflow will continue to advance.  Companies will continue to automate further into less precisely defined problems.  The cloud providers will continue to provide services, such as Vision APIs, that will enable any company to take advantage of digitalisation by simply creating cloud-native applications.  It will continue to be critical to monitor the cost of digital infrastructure on a realtime basis and develop the skillset to cost-control this infrastructure continuously.

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