Firstsource Solutions named best in KLAS for Eligibility and Enrollment Services

23 Feb 2022 , 11:06 AM

Firstsource Solutions Limited, a global provider of Business Process Management (BPM) services and an RP-Sanjiv Goenka Group company, was ranked #1 in the 2022 Best in KLAS: Software & Services Report, and noted as a leader in the Eligibility and Enrollment Services category.

The report is based on insights gathered from thousands of healthcare organizations including direct feedback from Firstsource’s customers.

“The KLAS ranking is especially meaningful to us as it comes directly from end-users of our products and services”, said Venkatgiri Vandali, President, Healthcare and Lifesciences at Firstsource Solutions. “This is testament that the services we provide our hospital clients are truly best in class and quality. Our unique approach to eligibility enrollment eases the burden for provider organizations and ultimately improves the patient experience and outcomes.”

“Each year, thousands of healthcare professionals across the globe take the time to share their voice with KLAS,” shared Adam Gale, KLAS CEO. “They know that sharing their perspective helps vendors to improve and helps their peers make better decisions. These conversations are a constant reminder to me of how necessary accurate, honest, and impartial reporting is in the healthcare industry.

The Best in KLAS report and the awards it contains set the standard of excellence for software and services firms. Vendors who win the title of Best in KLAS should celebrate and remember that providers now accept only the best from their products and services. The Best in KLAS award serves as a signal to provider and payer organizations that they should expect excellence from the winning vendors.”

The annual Best in KLAS: Software & Services report analyzes data such as client satisfaction scores, benchmark performance metrics, and verified customer insights. The awards reflect excellence in quality and customer service for technology solutions and services that help healthcare organizations achieve better outcomes. The full report, 2022 Best in KLAS: Software & Services, is available from KLAS Research.

At around 11:09 AM, Firstsource Solutions was trading at Rs123.45 apiece up by Rs1.9 or 1.56% on Sensex.