Infosys becomes a Leader in IDC MarketScape

20 Jan 2022 , 03:02 PM

Infosys Ltd announced its recognition as a Leader in IDC MarketScape: Worldwide B2B Commerce Services for Industrial Manufacturing 2021 Vendor Assessment. The assessment highlights Infosys’ know-how, ability to streamline B2B commerce operations, proven B2B digital commerce expertise for its clients through the Infosys Digital Store services solution.

IDC MarketScape analyzed and assessed eight IT service providers on parameters such as companies’ scope of engagement, ability to deliver projects related to B2B business models, and deep digital commerce expertise. Infosys was positioned as a leader for its extensive capabilities in helping industrial manufacturing clients in their B2B transformation initiatives.

“The recognition by the IDC MarketScape exemplifies our continued investments in transforming B2B and B2B2C commerce operations for our industrial manufacturing clients. We will leverage our digital commerce and digital experience expertise along with partner solutions to effectively address the commerce requirements of industrial manufacturers. Our capability to bring together consulting, technology, and business process management provide our industrial manufacturing clients with an accountable and dependable commerce transformation partner,” commented Jasmeet Singh, Executive Vice President and Global Head of Manufacturing, Infosys.

As per the reports, “Infosys has made significant investments over the last few years to improvise its abilities to help industrial manufacturing clients in their B2B transformation journeys. The company has made significant investments to bolster its B2B commerce capabilities by acquisitions in digital customer experience (e.g., Blue Acorn iCi) and digital design studios (e.g., WONGDOODY) to deliver human-centric experiences as well as in consulting and implementation capabilities related to Salesforce (e.g., Fluido, Simplus).”

“Infosys has robust industry-wide know-how in industrial manufacturing and proven project experience related to B2B digital commerce. Clients commend Infosys’ flexibility and ability to scale and excellent feedback on client relationship and account management,” said commented Stefanie Naujoks, Research Director, Manufacturing Insights Europe, IDC.